Vapoholic Anmeldelser 

547
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I found this company online around June-July through google search months ago and I’m glad I did the customer service actually values their loyal customers and products. At the times I use to go to my... Vis mer

Vurdert til 5 av 5 stjerner

De allerbeste. Ruime keuze qua vape producten. Bezorging is zeer snel. En bij "problemen" hebben ze een geweldige en zeer goed klantenservice 10/10

Vurdert til 1 av 5 stjerner

AVOID - First time I have used this website, I ordered 3 different flavours of vape pen and all tasted the same and tasted burnt.....no flavour at all and feel like ive totaly wasted my money here,... Vis mer

Vurdert til 5 av 5 stjerner

Great prices and product selection Rapid dispatch and customer service is quick and professional These are my go to guys, never had an issue

Informasjon om virksomheten

  1. Vapebutikk
  2. også i
  3. Butikk med e-sigaretter

Skrevet av virksomheten

The UK's top-rated store for Premium Vape & CBD supplies! Welcome to a true wonderland of flavour where you’ll find all of your favourite indulgences. Here you’ll discover a delightful array of candy creations, juicy fruits, delicious desserts, and so much more, so step into our world and treat your taste buds to something truly unique! Masters of our craft, we’re real experts in all things vape-related, so whether you’re a vaping connoisseur or a complete beginner, you're in safe hands with us – so much so we were recently awarded the Platinum Trusted service award, and the Gold Trusted Service Award four years running for our exceptional customer service. We also stock the industry’s best vaping devices with Free Tracked delivery on all orders over £20, so whatever your needs, you’ll find everything you could wish for delivered straight to your door after just a few quick clicks. Welcome to Vapoholic.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

547 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(547)

34 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

De allerbeste

De allerbeste.

Ruime keuze qua vape producten.
Bezorging is zeer snel.
En bij "problemen" hebben ze een geweldige en zeer goed klantenservice 10/10

13. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID

AVOID - First time I have used this website, I ordered 3 different flavours of vape pen and all tasted the same and tasted burnt.....no flavour at all and feel like ive totaly wasted my money here, do not waste yours.
Tried contacting them only to be met with an auto responsive email stating my order is on its way.
Save your money and AVOID this compamy.

9. oktober 2026
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Vurdert til 3 av 5 stjerner

Bought the Hemp Oil CBG

Bought the Hemp Oil CBG and I've had to bin it, it's an acquired taste! Not for me unfortunately. Can't fault website experience, ordering, or delivery.

Severely regret not getting the MCT oil version.

4. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I found this company online back in…

I found this company online around June-July through google search months ago and I’m glad I did the customer service actually values their loyal customers and products. At the times I use to go to my old retail vape shop where the quality wasn’t good or just to expensive. If you want good liquid that tastes the part Vapo Holic is the place for you. Thank you for your brilliant services!

19. juni 2026
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Vurdert til 5 av 5 stjerner

Clearly labelled and great taste. New to this so everything helps when you have poor sight and memory.

Great flavour and clearly labelled the VG/PG. Don't need a magnifying glass. Most of the other liquids I bought from other companies need to use magnifying app on phone just see what's in it.

6. september 2026
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Svar fra Vapoholic

Thank you so much for your lovely review! 😊 We're really pleased to hear you're enjoying the flavour and finding our clear VG/PG labelling helpful.

We always want to make our products as easy and straightforward as possible, so it's great to know the larger, clearer labelling makes a difference. Thanks again for choosing Vapoholic and for taking the time to leave us a review!

Vurdert til 1 av 5 stjerner

Save your money!

Absolute rubbish. Vape did not work from start. Straight in the bin!. Tried the oil in one of my other vapes. Absolutely useless. Total waste of money!

13. august 2026
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Svar fra Vapoholic

We're sorry to hear you weren't happy with your order.

We've checked our customer service records and unfortunately can't find any previous contact from you regarding these issues. We would have really appreciated being given the opportunity to look into this for you, as our customer support team would have been more than happy to help troubleshoot the device and, if it was confirmed to be faulty, look into a replacement, exchange or refund where applicable.

As with any electronic device, faults can occasionally happen, but we're always happy to investigate and resolve these when customers contact us.

You can reach us at hello@vapoholic.co.uk | 0161 660 9596.

As for the CBD liquid, we can see that you only received the order two days ago. CBD can affect everyone differently and isn't necessarily something where you'll notice an immediate effect after the first few uses. Consistency is important when using CBD.

Please feel free to contact us directly and we'd be more than happy to look into this for you.

Kind regards,
Vapoholic Customer Support

Vurdert til 2 av 5 stjerner

Poor communication.

I was sent a faulty e-liquid that had a burnt taste and didn’t taste anything like it was supposed to. As this was my first time buying from this company and I’d never received a faulty vape liquid before, I assumed it was just the flavour. I even mixed in some Vortex Strawberry Ice to try and improve the taste, but it made no difference.

Once I realised the liquid was faulty, I contacted customer service and clearly explained everything, including that I had mixed a small amount of another liquid with it. They still told me to return it so they could “test” it.

After I’d gone through the hassle of sending it back, they then told me they couldn’t test it because it had been mixed with another liquid and therefore couldn’t offer a refund or replacement. This could have been explained before asking me to return it. It ended up being a complete waste of time and the communication throughout was poor. I won’t be buying from them again.

Update: The company says I only mentioned mixing the liquid after the return label was sent. However, on 29 July at 3:15pm I emailed asking, “Does it matter that I mixed it with other flavours?” They replied at 5:10pm (10 minutes after their stated 5pm customer service closing time) but ignored that question. I didn’t set up the return until 6:00pm, after receiving their reply. I then chased the return on 1 August, and on 2 August they replied saying they hadn’t received it yet but also said they wouldn’t be able to test it because it had been mixed. My issue isn’t the policy—it’s the poor communication, which resulted in an unnecessary return.

3. august 2026
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Svar fra Vapoholic

We're sorry to hear that you feel this way, as this certainly wasn't the experience we wanted you to have.

When you first contacted us, you explained that the e-liquid had a burnt taste and no flavour. As with any fault report, we first asked a few questions about the device and pod you were using to rule out any compatibility or hardware issues. You advised that you had already tested a different e-liquid from another retailer in the same device and pod, and that it worked perfectly, so we agreed that it would be best to test the bottle as highlighted on our policy.

Based on this, we arranged a pre-paid Royal Mail return label so our quality team could inspect and test the e-liquid. We also advised that if a manufacturing fault was found, we would be happy to offer a replacement, exchange or refund.

After the return label had already been sent, you emailed to ask whether it mattered that the e-liquid had been mixed straight into the bottle with another brand of e-liquid. Unfortunately, this email was sent outside of our opening hours on Friday, so we didn't see it until we returned on Monday.

Once the product has been mixed with another e-liquid, it is no longer possible for our quality team to accurately test the original contents or determine whether there was a manufacturing fault, unfortunately.

We're sorry that this wasn't the outcome either of us had hoped for, but we hope this explains why we were unable to proceed once the product had been altered before testing.

Vurdert til 5 av 5 stjerner

Had a great experience

I Had a great experience with Laia, Excellent customer service.

I had an issue with a parcel that had gone walkabout, after speaking with Laia, she did all that we had agreed to, she did as promised, updated me after dealing with the courier, and then offering a swift solution.

5* customer service! Thankyou 🙏

30. juli 2026
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Svar fra Vapoholic

Awesome review! We’re glad our team could assist you and that everything was resolved quickly. Thank you!

Vurdert til 5 av 5 stjerner

Brilliant customer service

Brilliant customer service. Very reasonable prices and fast delivery. Placed a few orders and have been faultless every time. I’m extremely surprised to see negative reviews on here, it seems to be more of a complaint against royal mails delivery times as apposed to Vapoholic themselves so take those with a pinch of salt. I’m a happy and returning customer so i can absolutely recommend them.

30. juni 2026
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Svar fra Vapoholic

Thank you so much for your kind review and continued support! We're delighted to hear you've had such a positive experience with us. We really appreciate your recommendation and look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Easy fix

The site order did not work for me, but i contacted support and in the same day after a few messages they sent me a payment link and sent my order manually. So I am glad they took their time to take care of my order before fixing the issue which I would have to wait for.

30. juni 2026
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Svar fra Vapoholic

Thank you for your kind review! We're glad we were able to get your order sorted quickly while we worked on resolving the issue. We really appreciate your patience and look forward to serving you again soon!

Vurdert til 2 av 5 stjerner

Great service until you receive a…

Great service until you receive a faulty item then you are ignored

26. juni 2026
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Svar fra Vapoholic

We're sorry to hear you feel this way, as this certainly isn't the experience we aim to provide.

Having checked our records, we can see that we replied to your emails on 16th June and again on 17th June. In both emails, we asked if you could send us photos of the issue so that we could report it and arrange either a replacement or a refund if appropriate. Unfortunately, we never received a response.

If you'd still like us to look into this, please feel free to email us again and we'll be more than happy to help. We can also provide copies of our previous emails if required.

Alternatively, you're welcome to call us on 0161 660 9596 during our working hours, and we'll be happy to assist you in resolving the issue.

Vurdert til 5 av 5 stjerner

I’ve ordered many times from vapoholic…

I’ve ordered many times from vapoholic and I can’t recommend them enough. Fantastic quality and great range of products and coils . Excellent price and delivery service is fantastic. I ordered on Wednesday and everything arrived on Friday to republic of Ireland. I’m absolutely delighted I found vapoholic and will continue to order from this company.

5. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing service from Vapoholics

Amazing service from Vapoholics!
I’ve ordered from Vapoholics several times now and they impress me every single time. My order was processed quickly, shipped fast, and arrived perfectly packaged. The quality of the products is spot on, and their customer service team is genuinely helpful — friendly, quick to respond, and clearly committed to looking after their customers.
Absolutely five‑star service. Highly recommended.

29. mai 2026
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Svar fra Vapoholic

Thank you so much for your kind words and continued support.

We’re delighted to hear you’ve had consistently positive experiences with us, from fast processing and delivery to the quality of our products and customer service. Comments like this truly mean a lot to the team.

We really appreciate the recommendation and look forward to serving you again in the future.

Vurdert til 1 av 5 stjerner

Discount code

Found this website for vape juice had a good look at the 70/30 vape juices the price's seemed quite reasonable so i picked 4 different juices added them to the basket clicked on the basket to pay and got a discount message code tried four times to enter code and kept getting the same message back code was invalid so I emptied the basket and bought elsewhere and it was also a little cheaper so after reading all the dissatisfied customers and complaints on here i think i was quit lucky that I didn't put the order through..

23. mai 2026
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Svar fra Vapoholic

Hi Adrian,

We’re sorry to hear you experienced difficulty applying the discount code. The email containing the code also explains the terms and conditions of the offer, including which products or categories qualify, as some discounts are limited to specific ranges. If non-qualifying items are added to the basket, the code may appear as invalid.
We would have really appreciated the opportunity to help you directly, as our support team would have been more than happy to check the code and resolve the issue for you.

Please feel free to contact us via email hello@vapoholic.co.uk or give us a call 0161 660 9596 with the discount code you were trying to use and the items that were in your basket, and we’ll gladly look into it for you.

We also understand concerns when reading reviews online, however we’re proud to have helped a large number of satisfied customers and always aim to resolve any issues fairly and promptly whenever customers contact us directly.

Kind regards
Vapoholic support team

Vurdert til 5 av 5 stjerner

The product and service is top tier

The product and service is top tier. I ordered the cannablitz kit and a spare pod. Arrived in great time and the sour tangie is fantastic, had a slight issue with the other pod but Laia dealt with the situation perfectly. Within a couple hours of my first email followed but a picture of the time at fault; one was sent out without hesitation immediately. Found a gem of a company here. Been using the devils lettuce for sometime now and over the years the quality has dropped massively so needed an alternative. These are a game changer in terms of that old school taste. A brilliant company to deal with

11. mai 2026
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Svar fra Vapoholic

Thank you so much for your kind feedback — we really appreciate you taking the time to share this.

We’re glad to hear you’re enjoying the Cannablitz kit and Sour Tangie, and that the issue you experienced was resolved quickly for you. It’s great to know you’re happy with both the products and the service :)

Vurdert til 5 av 5 stjerner

Placed my order with a very

Placed my order with a very , very helpful young lady.
Products are great delivery as promised.
Will definitely order from this place again.

2. april 2026
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Svar fra Vapoholic

Thank you so much for your kind words! We’re really glad to hear you had a great experience and that everything arrived as expected.

We’ll be sure to pass your lovely feedback on to the team — it means a lot.

We look forward to your next order!
Best regards

Vurdert til 5 av 5 stjerner

Brilliant selection of high quality…

Brilliant selection of high quality vape juice, and fantastic deals like bundle mix at bargain prices. Also, small delivery fee if purchasing small. Many thanks for your service, 'I will be back again '. Don't worry Arnold, I'm not after your job lol. Many thanks Vapoholic 😊

30. mars 2026
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Svar fra Vapoholic

Thank you so much for the amazing review — it really means a lot to us! We’re so glad you’re enjoying the range, the deals, and the service.
We really appreciate your support and look forward to having you back again soon! :)

Vurdert til 5 av 5 stjerner

Best customer service EVER

I had an issue with the package because the authorities returned it to the sender due to free gifts that I couldn’t support with an invoice.

The girl who replied to my emails was more than kind, helpful, and warm! I believe her name is Laia. After the package was returned, she removed the gifts and sent it to me again, keeping me informed about everything along the way. I can’t express how grateful I am!
Thank you from the bottom of my heart! 🙏✨

7. april 2026
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Svar fra Vapoholic

Hi Ivana,
Thank you so much for your kind words!
It really means a lot! I’m so glad we were able to get everything sorted for you in the end.

I truly appreciate your patience throughout the process, and we are always here if you need anything at all in the future.
Thanks again for your support – it honestly doesn’t go unnoticed!

Vurdert til 5 av 5 stjerner

Happy with products and next day delivery!

I don't normally leave reviews here, but noticed a few 1 star reviews here that I seem unjustified and wanted to balance it out a bit.
I personally had a great first experience. I ordered the cbd calm pen with two cannablitz cartridges, and not only am I happy with how the product tastes and performs, it arrived next day just like they said it would. I'll happily order from these guys again

28. mars 2026
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Svar fra Vapoholic

Thanks for the kind words! We really appreciate your feedback, it’s customers like you that make what we do worthwhile!

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