Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you... Vis mer

Vurdert til 5 av 5 stjerner

Purchased Microsoft from Vaneyo & had much trouble activating. For many days I was back & forth with customer support. They never gave up on me and finally we/they came up with the final solution. I'... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a copy of Office 2024 and it installed quickly and easily. But I found it didn't have the Publisher program included. When I contacted Vaneyo, they apologized and said Microsoft didn't all... Vis mer

Vurdert til 1 av 5 stjerner

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a... Vis mer


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 36 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

This company is literally scammer!!

This company is literally scammer!!! Company is so fake. Don’t be fool to be trapped with the cheap price like me. I believe all the good reviews about them are fake. Waste time and money!!!

5. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered Microsoft office 2016 for my…

Ordered Microsoft office 2016 for my windows7 machine (yes an old project machine), unfortunately it would not install due to a missing " Kernel32.dll" file. Vaneyo gave me instructions on how to overcome this error, but the error still prevented the installation. I the end they provided me with Office 2013 which was installed without any problems. Thank you Vaneyo.

21. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. I had problems activating the license and microsoft help was impossible to follow
Contacted Vaneyo customer support and they solved the problem with one easy to follow email
Goood product, great price and excellent service
Highly recommended

17. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Microsoft Office Pro 2024 - avoid!

Ordered and received an email with the download link and license key provided within a few minutes.

However ... this didn't work as the license had all the activations used. I followed the support instructions in the download email and provided a screenshot of providing so they could provide Confirmation ID.

No reply received so I emailed again and was given dumb insttructions to uninstall and reinstall - clearly that's not the issue and I had provided the screenshot as per their installation email so they could provide the Confirmation ID.

I requested either the Confirmation ID, or a valid license key, or a refund.

4 emails later and they haven't replied so I'm doing a reverse charge from my card provider to get a refund.

The reviews on TrustPilot show I'm not alone in this happening - clearly sometimes Vaneyo are either providing bogus license keys, or not managing them properly as they are providing ones which are fully used.

You might be lucky and get a valid license, or you might not (as per 20% of the one star reviews).

I'd recommend avoiding this company and buying a license elsewhere.

15. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Eventually OK

After a couple of issues I was able to successfully activate my Office software. Hopefully it's a permanent activation but only time will tell. Support was a little on the slow side but it was during a holiday period so I shall forgive Vaneyo on this occasion.

2. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I purchased 2021 Microsoft Office…

I purchased 2021 Microsoft Office package 02 Dec 2024 x 5, license when I entered the product key I received an error message. I contacted Vaneyo customer support - I was sent a new product key, a day later, and to iook a few attempts to set up correctly
I then attempted to load the same package to a second laptop, which also created errors again had to contact Vaneyo and again was sent a new product key.
This didn’t work , and contracted Vanyo several times concerning he second installation
Plus the 1st license was only used to check the Outlook part of the product only utilizing the first license, which was inferior because there were ads , and needed to purchase a separate licenses for Microsoft to remove the Ads
I requested a refund as I believe the product was unsuitable and hadn’t used the product to the full use it was intended to
After contacted several times I reached a stage where I was totally frustrated from the responses and ended up removing the product and opting to purchase directly for Microsoft
I believe their customer support is totally lacking, more interested in selling the products and they don’t really care how their product performs etc

I sent emails virtually every other day form 02 December top 08/ 09 Dec to try and resolve the issues and refund, with no solutions to date
I also believe the left hand doesn’t know what the right had is doing, although the emails to resolve the license problems and refund were sent to their customer services back and forth until the 10th December I was sent a new email on the 19th December requesting info so they could assist- WHAT???

RATHER PURCHASE A PRODUCT FROM A COMPANY THAT HAS MORE Customer support AND can cover what they are selling, IN FULL

19. desember 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv