Unexpected charges and poor transparency
I booked with U-Save at Liverpool Airport, opting for the all-cover package, only to face an additional £200 non-refundable charge at the desk that I did not feel was clearly explained to me. I initially understood the payment to be part of the security deposit. Despite raising a complaint, the issue was never resolved to my satisfaction. Be very careful and make sure you understand exactly what you’re paying for before handing over your card. Also, the driver was 1 hour late collecting us from the airport.

Svar fra U-Save Car & Truck Rental - U-Save Liverpool John Lennon Airport







