I have placed 3 orders so far and love their products! I’ve ordered a total of 6 battery operated cars along with extra batteries since they get used ALOT! Any issues or concerns I may have are handle... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We received our ride on car and had issues with it from the start. It ran for 10 minutes and after that, nothing, it completely died. Tested the battery and it was reading fully charged. Corresponded... Vis mer
Selskapet har svart
I purchased this gm for my granddaughter’ first birthday. Came later than originally expected but made it. My son had a little problem h battery and remote but a call to customer service, which is e... Vis mer
Selskapet har svart
The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs es... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Committed to the design and production of kids' ride-on cars, offering a 12-month limited warranty and free technical support, TOBBI, a direct retailer of the factory, always be there to offer you the best quality products at the fairest price!
Kontaktopplysninger
2090 S Etiwanda Ave, 91761, Ontario, USA
- 909-789-1719
- service@tobbi.com
- us.tobbi.com
4,6
Enestående
155 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered a Jeep ride-on toy for my 6…
I ordered a Jeep ride-on toy for my 6 year old and it was delivered a day earlier than scheduled. The Jeep is really nice and definitely worth the money. It's actually fairly cheap costing for the quality and service. I would recommend Tobbi to anyone. Great service. Great company. Great product.
15. mai 2023
Svar fra TOBBI
Dear Customer,
Thanks a lot for your message.
Customers' satisfaction is always our top priority and it's really such a great pleasure serving you.
Best Regards,
TOBBI Customer Service Team
On March 29th I submitted a review…
On March 29th I submitted a review regarding a beautiful red electric car, purchased for my great grand daughter, that we both love. To correct the problems, the company has sent a free battery and remote. THANK YOU so Much for your concern, caring and consideration. I and my great granddaughter truly appreciate your understanding and generosity. 🥰
17. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Dear Customer,
Thanks for your message.
It is our pleasure to help you.
As a well-known brand, we are trying our best to offer our customers with better products and service.
Have a great day.
Best Regards,
TOBBI Customer Service Team
I got the 12volt kids ride on electric…
I got the 12volt kids ride on electric police truck with remote for grandson for second birthday and it only took 3 days to come to my address. I also had $10 off coupon plus got it on sale in clearance. It wasn't difficult to put together and all pieces was included. Thanks Tobbi! My grandson loves it! Also,price I could afford .
11. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Dear Customer,
Thanks very much for your kind support with us.
Customers' satisfaction is always our top priority and it's really such a great pleasure serving you.
Best Regards,
TOBBI Customer Service Team
Excellent service
Had trouble with coupon and customer service respond quickly and issued a refund.
1. desember 2022
Svar fra TOBBI
Dear Valued Customer,thanks so much for your nice remark.And providing our customers the best service and high quality products are always our top priority and commitment.We are so glad that we could help.^_^
Customer service responds in a timely matter
Item came quickly
Just one thing they need to update the adapter to IPhones
I could not use
17. februar 2023
Svar fra TOBBI
Hi customer, Appreciate the message and hope your lovely kid could enjoy with the item. Please don't hesitate to contact us if there are any questions.
Our grandson absolutely loved it!
26. januar 2023
Svar fra TOBBI
Dear Customer,
Thanks so much for your kindness and support with us.
Your encouragement always drive us and we'll keep doing our best to offer our customer the best service and products.
Svar fra TOBBI
Dear Customer,
Thanks very much for your kindness and support.
It's always our greatest pleasure serving you.
Hope your kid will love the gift!
The color received was NOT the color…
The color received was NOT the color requested. I would like to return this item.
1. februar 2023
Svar fra TOBBI
Dear Customer,
After double checking the issue, so sorry for that your child does't like this car,
Please no worry we will help you solve the issue soon.
Delivered in time
30. januar 2023
Svar fra TOBBI
Thank you so much for the assessment. Hope your lovely kid could enjoy with it. Have a beautiful day!
Excellent customer service
Excellent customer service. Zero issues in returning a product that was not to our fit. Very smooth handling overall.
30. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Hi customer, We are so happy to receive this and it is a great encourage to our business. We will always be here if you're in need of any help or questions. Hope your lovely kid could have fun with our item.
Svar fra TOBBI
Dear Customer,
It's our great honor to offer you the best service,
Thanks for your support,
Should you have any inquires later, feel free to tell us,
We are always at your serve,
TOBBI
Customer Service Team
Excelente and Affordable
The cars are built beautiful. Seeing my two grandchildren ride them and how happy they are makes me feel happy..The cost is excellent and the assembly of the cars was very easy. I highly recommend.
5. januar 2023
Svar fra TOBBI
Dear Customer,
Thanks for your support,
Should you have any inquires later, feel free to tell us,
We are always at your serve,
TOBBI
Customer Service Team
Customer service is always a great…
Customer service is always a great aspect for a company. Two weeks until Christmas I was trying to find a unique gift for my grandchildren. I first tried ordering 2 Snail bumper cars through Amazon and Walmart but they were back ordered so I decided to try a direct buy through Tobbi. Only one was available that day with an expectation of the 2nd being available with 2-3 days or I had the option to substitute for another item. The first shipment arrived within a few days and several days later the second shipment which was mislabeled ( mistakes happen) arrived with the wrong item. I contacted the customer service via phone within 24 hours I was contacted with the information assuring me that a pick up label was issued for wrong shipment and the corrected item would be shipped ASAP. Within a few days everything was corrected. Please thank your staff, especially Ruby for her kindness from the start to the closing of this order. I look forward to purchasing future items from you.
Geraldine
22. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Dear Customer,
It's our great honor to offer you the best service,
Should you have any inquires later, feel free to tell us,
We are always at your serve,
TOBBI
Customer Service Team
I am dissatisfied with my purchase
I am dissatisfied with my purchase. The plastic on the seat and steering wheel are cheaply made. I was unable to put screw on wheel and seat adjustment button is stuck. I would not recommend this product.
1. januar 2023
Svar fra TOBBI
Dear Customer,Thanks very much for your kind feedback.Pls no worries,if any issue,we'll always be here for service and resolve it the best way.We have contacted you via email and we'll waiting for your kind reply and help resolve the issue the best way.
Quick and easy • thank you
28. desember 2022
Svar fra TOBBI
Happy new year,dear customer!We are so glad that our product can meet your expectation.We are so grateful for your kind remark and support.
We'll always keep doing our best to offer the best service and product!
Have a great new year!
I ordered the Tobbi 12V Mercedes Benz…
UPDATE: I received a email this morning from customer service. They told me to look for the missing part under the car and sure enough there it was hidden in plan sight. I had to remove a wheel to get it out. Strange place to put it but I'm glad I found it.
I super glued the broken part on the seat and today we took it for a drive. My daughter loves it and I love being able to control the car with the remote. Great car and awesome customer service. Thank you TOBBI! Christmas is saved. lol
Original REVIEW: I ordered the Tobbi 12V Mercedes Benz GLA45 Kids 2 Seater Power Wheels With Remote, Red for Christmas on 12/17. It came today and I'm totally bummed. It's missing Item #6 (Car Tail) and the seat belt is broken at the screw on the bottom so I need a new seat as well. I called the number on the website. Was told I'll get a email in the next 48 hours. So now I have a broken car to give my kiddo for Christmas. Charging it now hopefully it at least runs. I'll let you know how customer service goes.
22. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Happy new year!We are so glad that all worked out greatly.And your kind support and feedback are always our greatest driven force and let us know we can do better and better.We'll always be grateful for your kindness and support all the way!Have a great new year!
Great store!
Easy to navigate the site, simple checkout and super fast shipping. Tobbi made for an overall-all solid shopping experience.
1. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Dear Customer,
Thanks very much for your kindness and support.
It's always our greatest pleasure serving you.
Hope your kid will love the gift!
Excellent customer service and communication
I purchased a Tobbi ride on Jeep from a 3rd party that didnt ship me all the parts, then basically said they couldnt do anything to help me and quit replying to my emails.
I decided to try reaching out directly to Tobbi to see if the missing parts could be purchased through them. After answering some emails with pictures of model numbers and proof of purchase, they informed me that the missing parts were available to purchase and gave me the steps to get them ordered, shipping conformation and tracking number.
My communications were all through email with Elsie, Lecea and mostly Ruby. Thay were all wonderful to communicate with, clear in the information they needed, polite, friendly and very prompt in replying. Every email I sent to them was replied to with in 24 hours.
I will definitely recommend Tobbi products to anyone in the future and will choose to do business with them when possible.
Agian, Elsie, Lecea and Ruby...Thank you so much for all your help! You've been a big part in helping make a memorable Christmas for my grandson.
16. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra TOBBI
Dear Customer,Thanks so much for your kindness and support with us.
Your encouragement always drive us and we'll keep doing our best to offer our customer the best service and products.Merry Christmas^_^
Absolutely incredible company and amazing staff!
Absolutely incredible company!! I would recommend to all of my friends and family!
I actually had an issue with an order, and it was handled immediately with complete kindness and understanding. Absolutely amazing company with incredible customer service. So thankful to have found this company, and I can’t wait to place another order with them in a couple weeks!
Thank you so much, Tobbi! You have a customer for life in me now! :)
28. november 2022
Svar fra TOBBI
Dear Customer,Thanks very much for your kind support with us.
Customers' satisfaction is always our top priority and it's really such a great pleasure serving you.If any further questions,we are always here at your service. Best Wishes,TOBBI.
Fast delivery and great overall car for…
Fast delivery and great overall car for my niece.. she absolutely loves her Lambo Urus.. I will definitely buy from you guys again!
24. november 2022
Svar fra TOBBI
Dear Customer,Thanks very much for your kind support with us.
Customers' satisfaction is always our top priority and it's really such a great pleasure serving you.If any further questions,we are always here at your service. Best Wishes,TOBBI.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.