undercover.co.ukAnmeldelser 

684
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Vis mer

Vurdert til 2 av 5 stjerner

Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Vis mer

Vurdert til 5 av 5 stjerner

I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Vis mer

Vurdert til 5 av 5 stjerner

The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Vis mer

Informasjon om virksomheten

  1. Klesbutikk
  2. Barneklesbutikk
  3. Herreklesbutikk
  4. Dameklesbutikk

Om undercover.co.uk

Skrevet av virksomheten

TP Image

Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.

Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.

Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.

What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.

At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.

Sleep well.

Shop Now

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

684 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(684)

125 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

It was not sized correctly

It was not sized correctly. Critical with a bra.

19. juli 2025
Logoen til undercover.co.uk

Svar fra undercover.co.uk

Hi Caroline
Thank you for taking the time to share your feedback. We're sorry to hear that the bra did not meet your expectations. We understand how disappointing it can be when a product doesn’t fit or feel as expected, and your experience is important to us.

I couldn’t find any record of prior correspondence from you regarding this issue. We always encourage customers to reach out to our customer service team if they experience any problems, so we can address the issue promptly and find a suitable resolution.

Thank you again for your feedback — it helps us improve both our products and our service.
kind regards
Vikki

Vurdert til 2 av 5 stjerner

Disappoointed!…

One of the nightdresses requested was unavailable, and the other was of poorer quality than the ones I bought from this company previously.

19. juli 2025
Logoen til undercover.co.uk

Svar fra undercover.co.uk

Hi Susan

Thank you for your review. We're sorry to hear that you are not satisfied with your recent purchase.

We have looked into this matter but have not found any prior correspondence from you regarding any concerns with the item. If you ever encounter an issue with a product, we strongly encourage you to contact us directly so we can address and resolve it promptly.

Please note that the nightdress from your most recent order is a different style from the one you originally purchased so will differ.

kind regards
Vikki

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery, even by Royal Mail!

All products were well packaged and good quality for the very reasonable prices.

Will have no hesitation in ordering again from this company

17. juli 2025
Vurdert til 5 av 5 stjerner

Free delivery for a change

Never knew about this company until now, but I can reassure you that I was amaze. Everything was over and above, service, delivery, website. Would highly recommend.

16. juli 2025
Vurdert til 5 av 5 stjerner

It arrived quickly

It arrived quickly, a really comfortable bra, especially for working in hot weather. I'll see how it washes, and then hopefully I'll buy more. Not too expensive, either.

15. juli 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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