UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Vis mer
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Vis mer
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Vis mer
Informasjon om virksomheten
Om undercover.co.uk
Skrevet av virksomheten
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowKontaktopplysninger
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Storbritannia
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4,6
Enestående
684 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good product & arrived early
29. juli 2025
As expected
The bra I ordered was exactly as described and pictured. The price was really good and delivery arrived when promised
4. august 2025
Very good service
The website was easy to use and the parcel was delivered in good time
4. august 2025
The order and delivery was good but…
The order and delivery was good but didn't like the product
4. august 2025
It is quite differcult to find the kind…
It is quite differcult to find the kind of pyjamas my husband enjoys and as it is warm at the moment was pleased to find a pair not too warm.
3. august 2025
Delivery was good
Delivery was good , items are ok . Im hoping i get money back because there was a mistake on the order , 2 were delivered by mistake
31. juli 2025
Comfortable and well fitting bra
This is by far the most comfortable and well fitting bra I have ever bought. I only like to wear cotton with no underwiring and the quality and style of the bra is excellent. It washes well in the machine and being older I do not want any fancy colours, just white.
30. juli 2025
Very quick response good product.
1. august 2025
Great bra. Xlent delivery time
Great bra. Exactly what i hoped for. Ordered on Sunday delivered on Monday ... amazing.
25. juli 2025
good quality and quick delivery
30. juli 2025
So comfortable.
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance performance. It was still comfortable at the end of the second day - the first two days of no chaffing and no digging in or slippage I've had in years.
2. august 2025
Very good service
The order came very quickly and it was easy to change the delivery date to suit my needs.
I am very satisfied with the quality of the garments I ordered.
27. juli 2025
I received a very fair refund for a…
I received a very fair refund for a dress I ordered but which did not fit me. I was dealt with extremely helpfully and politely and appreciate this very much.
28. juli 2025
Easy and quick
Ordering from undercover.co.uk was easy and quick as was the receipt of the bra. I didn't know Undercover existed until looking for a specific brand, but now that I know, I'll be back to their website again.
20. juli 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.