I have been going through a very difficult trying personal problem and had the absolute pleasure of dealing with 2 amazing gentleman Nic and Paul who have been absolutely amazing gone above and beyon... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve recently started with Umbrella.co.uk and have been very impressed with how quick and efficient the onboarding process was. Mollie handled everything promptly and professionally, completing the s... Vis mer
Selskapet har svart
I’ve had a great experience with Umbrella.co.uk so far. The customer service has been excellent, with the team being friendly, responsive, and very helpful throughout the process. The onboarding... Vis mer
Selskapet har svart
I am really impressed with this company from the initial enquiry (Lucia) who is very responsive and then to the onboarding team (Oliver) who went through the process thoroughly. Excellent service. The... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
Kontaktopplysninger
Bollin House, Bollin Link, SK9 1DP, Wilmslow, Storbritannia
- 01625 546610
- newsignups@umbrella.co.uk
- umbrella.co.uk
4,7
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helped to sort my issues out for a new job
Helped to sort my issues out for a new job very quickly and simple. Process payments quickly and easily as well. Would highly recommend.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review Jack. We appreciate you taking the time to leave us feedback and are pleased that you have been happy with the service you received. 😀
Cameron was excellent explained…
Cameron was excellent explained everything in full
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review and the shout out for Cameron! He is over the moon that you are happy with the service he gave you 😀
Easy
Easy, straightforward and pleasant interaction. Everything was explained clearly.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you so much for the review Liz! We really appreciate the feedback! :)
Poor service!!
Poor service!!! prior signing up communication was good as expected.
Once I did sign up to use this provider - customer service was non existent. Staff promised to call you back to help out any issues.
Please do not use this company!
Looking for another provider
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
I’m truly sorry to hear that you’ve had such a negative experience. I’d encourage you to get back in touch with our customer services team, as they are more than willing to help. We have a dedicated support team here at umbrella.co.uk, and we take all feedback seriously. Please rest assured that we will do everything we can to resolve the issue that has caused you concern and use your feedback to improve our services moving forward.
Stay well away from this umbrella…
Stay well away from this umbrella company. Low rating.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for your review. We’re sorry to hear that you are so disappointed in your umbrella company however, after checking our records, we can’t find any customer activity that relates to the name that is on this review.
It’s possible your review may have been intended for a different company with a similar name. We’d be happy to help clarify any confusion — please contact Umbrella.co.uk customer services team on 01625 546610
Happy with the service
Happy with the service. It was made sure I was informed of everything I needed to know and guided through process which was smooth as everything was organised for me.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you for taking the time to share your review. We truly value your feedback.
Professional
Nick ,Oscar , Emilie and the umbrella team were excellent in delivering a professional service as usual they helped solve problems were friendly professional and accurate in providing the solutions I needed there always on hand to support in all aspects of what the umbrellas service provides highly recommend there services
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you so much for taking the time to leave a review and giving such great feedback. Nick, Oscar and Emilie from our customer services team are over the moon that you have been so happy with the service they have given you - thank you again!
Quick and simple
Fast service and very clear explanations.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review - we really appreciate the feedback :)
Svar fra Umbrella.co.uk
Thanks for the review - we really appreciate the feedback :)
Anthony Chan…
The agent who acted for me was pro-active and helpful and was always available to assist when I needed help or advice.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review - we really appreciate the feedback :)
Fantastic service
Fantastic service , would definitely recommend..
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thankyou for the review and feedback - it is great to hear you would recommend us!
Quick & friendly response
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review - we really appreciate the feedback :)
Very good and efficient and reliable…
Very good and efficient and reliable service thank you very much
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you for the review - we really appreciate all the feedback we get.
Straightforward and simple in a good way
Just had an onboarding session with Dillon Niels from Umbrella, he was thorough and explained the process.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Dillon is over the moon you have been happy with the service he has given you - and we really appreciate you taking time to leave us a review :)
Got prompt response and clarity…
Got prompt response and clarity provided on services provided.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you for the review and we are over the moon you have been happy with the service you have received! :)
Customer service
The call handler Dillon was extremely professional and very supportive. He made the process very simple and attractive to recommend to others.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you so much for the review and great feedback for Dillon! :)
Svar fra Umbrella.co.uk
Thanks for the feedback and review - we really appreciate it!
Don't do any work for their fees
I pay around £200 per month from their services, they can't provide me with some basic tax advice, or do any of the services which I am paying them for.
They're twice the price and twice the headache of any other accountants I have dealt with.
At times I really struggle to figure out what they do in exchange for their fees. However they make you sign up for a 6 month contract so it looks like I am stuck paying them not to do any work for the time being.
Edit to respond to their comment
The service was sold as accountancy - not software and self service. Also £47.40 per week for access to software only is excessive.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
We are sorry to hear you are disappointed with the service you are receiving from CloudAccountant. The team at CloudAccountant is here to guide you and provide any support you need in using the required software. It’s important that your records are kept up to date so the team can give you accurate and informed advice. They are here to train and support you in using the software, helping you maintain accurate records so they can then offer the right guidance when you need it.
Extremely helpful and friendly staff
Extremely helpful and friendly staff. All of my requests are handled quickly and efficiently. Nicolas recently assisted me, and his customer service was excellent.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thanks for the review and the shoutout for Nick! He really appreciates it and is over the moon that you were happy with the service he gave you! :)
Umbrella.co.uk Customer Support Services Team
Since starting out as a contractor, I use Umbrella as my service provider.
Their work model is efficient with timely payments.
Also of important note is the quick response time of the customer support services team when I have a query, especially Oscar.
He's a 5-star dude, any day!
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Umbrella.co.uk
Thank you for the review Richard - Oscar is absolutely chuffed to bits that you have been so happy with the service he gave you! We really appreciate you taking the time to leave us feedback. - 😀
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.