I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The memory is compatible and is working well. The only slightly disappointing aspect was that I placed the order on 23/9 but it wasn't dispatched until 1/10 Maybe the item was out of stock
We had a new puppy and our vet gave us a sample bag of food. We decided it would best to stay with the same brand. We went to the site and although we ordered on a Saturday, our delivery was with us b... Vis mer
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Vis mer
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Informasjon om virksomheten
- Dyreutstyr
- også i
- Dyrefôrbutikk
Skrevet av virksomheten
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Kontaktopplysninger
Storbritannia
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Enestående
670 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good product
2. juli 2026
Svar fra Virbac UK Webshop
Dear Jean,
Thank you for your review. We are pleased to hear you are happy with our product.
Brilliant
Brilliant. My dog has responded really well to the food abd they are super quick with delivery. Thanks Virbac!
15. juni 2026
Svar fra Virbac UK Webshop
Dear Kelly,
Thank you so much for the fantastic review.
We are pleased to hear that your pup is thriving on VETERINARY HPM and that your order arrived on time.
Knowing our furry friends are happy and healthy means everything to us!🐶
Ordering was easy and straight forward…
Ordering was easy and straight forward with a super quick delivery. It was also slightly cheaper buying direct, with an easy to subscribe which made it cheaper still. Unfortunately my dog decided she didn't like the food after eating it for 3 weeks.
18. juli 2026
Svar fra Virbac UK Webshop
Dear Gail,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that your experience was a seamless one, and that you were able to take full advantage of our Subscribe & Save service.
At the same time, we're so sorry to hear your dog refused to eat the food. If you would like some advice on an alternative product, please feel free to contact us.
We wish you and your dog all the best!🐶
Flexibility on the subscription is…
Flexibility on the subscription is great, so we can flex delivery dates when needed
29. juni 2026
Svar fra Virbac UK Webshop
Dear Kathy,
Thank you so much for the five star review.
It's great to hear that our subscription service is working well for you. We look forward to seeing you again soon!
Quick delivery
18. juni 2026
Svar fra Virbac UK Webshop
Dear Deborah,
Thank you for taking the time to leave us a five star review. We are delighted to hear your delivery arrived quickly.
Good job
Great customer service easy to change subscription dates very quick delivery really pleased with my food and tooth paste subscription.
17. juli 2026
Svar fra Virbac UK Webshop
Dear Sandra,
Thank you so much for your lovely review.
We are delighted to hear that our customer service team made adjusting your subscription seamless and that you are pleased with our products. We truly appreciate your support and we look forward to seeing you again soon!
Svar fra Virbac UK Webshop
Dear Jill,
Thank you so much for the five star review. We're thrilled to hear that you found our website easy to use, but most of all, we're delighted that your dog is loving VETERINARY HPM! 🐶
Svar fra Virbac UK Webshop
Dear Julie,
We really appreciate you taking the time to leave us a review.
Hearing that you had an excellent experience truly brightens our day!
Svar fra Virbac UK Webshop
Dear Jan,
Simple as that! Thank you so much for the five star review.
Svar fra Virbac UK Webshop
Dear James,
Thank you so much for taking the time to leave your review. We're thrilled to hear you had a great experience with us.
Svar fra Virbac UK Webshop
Dear David,
Thank you for your five star review.
We appreciate your honest feedback and we are glad to hear you're pleased with our product.
While we understand the price point is important to our customers, it reflects the high quality ingredients used. VETERINARY HPM provides expertly tailored nutrition for the specific health challenges at each stage of your pets life, helping to keep them in optimal health.
Thank you for choosing Virbac.
Website easy to negotiate
Website easy to negotiate, the item I wanted was in stock and delivery followed extremely promptly.
10. juli 2026
Svar fra Virbac UK Webshop
Dear Rosemary,
Thank you so much for the five star review.
We're delighted to hear that you had a positive experience from start to finish.
Quick delivery as always
22. juni 2026
Svar fra Virbac UK Webshop
Dear Brian,
Thank you so much for your review.
Consistency is important for us, so we are pleased to hear that your order arrived promptly as usual.
Svar fra Virbac UK Webshop
Dear Jane,
Thank you so much for your review.
We're pleased to hear that your deliveries are consistently reliable and they arrive on time.
Kidney Diet for Cats
The parcel arrived quickly thank you and I had high hopes that this food would work both for my cat’s kidneys and her arthritis.
Unfortunately she took one sniff and turned away and refuses to eat it.
10. juli 2026
Svar fra Virbac UK Webshop
Dear Lesley,
Thank you for sharing your feedback, and we are glad to hear your parcel arrived promptly.
We are sorry to learn that your cat was hesitant to try VETERINARY HPM. Because cats are creatures of habit, we usually recommend a gradual transition over a seven day period, slowly increasing the ratio of the new food mixed with their current diet. For detailed guidance on helping your cat adapt to a new diet, please feel free to visit the transition guide on our website.
Quick Delivery!
8. juli 2026
Svar fra Virbac UK Webshop
Hello,
Thank you so much for your review. We're thrilled to hear your order got to you on time.
Svar fra Virbac UK Webshop
Dear Sandra,
Thank you for your five star review.
We're so glad we could get your order out to you quickly. We hope to see you again soon.
Very easy to place an order and a swift…
Very easy to place an order and a swift delivery.
8. juli 2026
Svar fra Virbac UK Webshop
Dear Mrs Glenys Forman,
Thank you so much for the five star review.
We're thrilled to hear that ordering was a breeze and that your delivery arrived quickly. We look forward to welcoming you back again soon!
As described
3. juli 2026
Svar fra Virbac UK Webshop
Dear Mr Deane,
Thank you for your five star review. We are pleased to hear you're happy with our product. We look forward to seeing you again!
Svar fra Virbac UK Webshop
Dear Paul,
Thank you so much for your lovely review.
We are thrilled to hear that you love our products and that your order arrived on time. We look forward to seeing you again soon.
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