Virbac UK Webshop Anmeldelser 

670
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The memory is compatible and is working well. The only slightly disappointing aspect was that I placed the order on 23/9 but it wasn't dispatched until 1/10 Maybe the item was out of stock

Vurdert til 5 av 5 stjerner

We had a new puppy and our vet gave us a sample bag of food. We decided it would best to stay with the same brand. We went to the site and although we ordered on a Saturday, our delivery was with us b... Vis mer

Vurdert til 5 av 5 stjerner

Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Dyreutstyr
  2. også i
  3. Dyrefôrbutikk

Skrevet av virksomheten

Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

670 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(670)

530 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Rapid delivery

Rapid delivery. Diet food working and dog enjoys it.

4. august 2026
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Dear Frances,

Fast delivery and a happy, healthy dog - that's what we love to hear!
Thank you for sharing your review.

Vurdert til 5 av 5 stjerner

Efficient order and delivery service

Efficient order and delivery service. Prices competitive versus ordering via the vet. Thanks.

3. august 2026
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Dear Tim,

Thank you for taking the time to share your feedback.
We're pleased to hear that our competitive pricing and efficient delivery service met your expectations.

Vurdert til 5 av 5 stjerner

Excellent product

Excellent product, have been using it for years and will continue. Delivery speed quick too. No problems whatsoever

10. juli 2026
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Dear Mrs Grant,

Thank you so much for your loyalty over the years! We’re delighted that you’re happy with our Dog W1 Weight Loss & Diabetes food, and that your orders always arrive on time. We look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Would recommend to everyone who needs specialized food for their pets

Very easy to place and set up orders. Being able to have a flexible subscription plan is also great. Order was delivered extremely promptly and we will certainly be keeping our repeat order for as long as our cat needs his specialised food. Thank you .

3. august 2026
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Hello,

We're delighted to hear this! It's fantastic to know you found our website easy to navigate and that our flexible subscription service is working so well for you.
We look forward to seeing you again soon!

Vurdert til 5 av 5 stjerner

It helped my castrated male to lose…

It helped my castrated male to lose weight. He is very fussy but liked the taste of it

14. juli 2026
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Dear Jenny,

That’s amazing news! Weight management after neutering isn't easy, so we're thrilled he's loving the taste and reaching a healthier weight.

Vurdert til 5 av 5 stjerner

Good food

Good food,the cat likes it so thats all that matters

26. juli 2026
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Dear Pete,

Thank you for your review. We're thrilled to hear your cat loves VETERINARY HPM.

Vurdert til 5 av 5 stjerner

Quick and super fast delivery

Quick and super fast delivery

29. juli 2026
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Dear Lori,

Thank you so much for the five star review. We're delighted to hear that your order arrived so quickly.

Vurdert til 5 av 5 stjerner

Kitten loves your grub

Kitten loves your grub! Settled her tummy so what goes in at top matched by what comes out at bottom. Thanks

30. juli 2026
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Dear John,

Thank you for taking the time to share this!
Hearing that your cat loves VETERINARY HPM and that her tummy has completely settled is great.
Thank you for your support, and we wish your kitten many happy, healthy meals ahead! 😸

Vurdert til 5 av 5 stjerner

A big hit

My Golden Shepherd pup was being a bit picky about what she would eat. At a visit to the vets for her vaccination she was given a handful of Virbac as a treat and she loved it so a bag was ordered and the bowl is cleared at almost all mealtimes. Registering and ordering on the site was easy and delivery was quick with no issues. All round a great experience and will be setting up a subscription soon.

29. juli 2026
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Dear Paul,

Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that your pup is loving VETERINARY HPM and clearing her bowl at mealtimes. It’s also great to know that registering, ordering, and delivery were all smooth sailing for you.
We look forward to welcoming you to our subscription family soon, and send your pup some extra love from all of us! 🐶

Vurdert til 5 av 5 stjerner

I Like that my order is delivered…

I Like that my order is delivered really quickly. I ordered Thursday midmorning and it said 1-2 days. I had received it by 2pm Friday. Some companies say next day delivery but it's not always the case. Very happy.

9. juli 2026
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Dear Janette,

Thank you so much for the five star review.
It's fantastic to hear you had such a positive experience. We appreciate you taking the time to provide your feedback.

Vurdert til 5 av 5 stjerner

Fantastic product and a lovely company

Fantastic product and a lovely company.

I was subscribed to Virbac for their digestive support wet food for my elderly dog with bowel problems. The mousse like texture was nice and soft for his teeth and the higher calorie count helped to keep the weight on him as he was eating less with his digestion issues.

Sadly we only got to try Virbac for a few months before he died. We forgot to cancel the subscription and Virbac were great about it, they refunded the last delivery and sent a card in the post with some forget me not seeds. It was a lovely personal touch.

I would whole heartedly recommend them and their products.

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Dear Tania,

Thank you so much for taking the time to share such a touching review. We were so saddened to hear about the passing of your beloved dog, but it warms our hearts to know our food could help keep him happy and comfortable in his senior years.
We hope those forget-me-nots bring a little bloom of warm memories to your garden🌸
Thank you for your recommendation, and we are sending you our deepest sympathies.

Vurdert til 5 av 5 stjerner

Excellent products and brilliant…

Excellent products and brilliant service. Thank you!

26. juli 2026
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Dear Rachel,

Thank you so much for the five star review. We are delighted to hear that you love our products and you had a brilliant experience with us.

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery

25. juli 2026
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Dear Elizabeth,

Thank you so much for the five star review. It's great to hear you received your order on time.

Vurdert til 5 av 5 stjerner

all round excellence

An email when the next delivery is due and always comes the next day. My cat who had cystitis at 9 months old has not had any symptoms since eating this cat food and the other cat likes it too. It comes in a large quantity so no so much plastic used .

5. juli 2026
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Dear Miss Fraser,

Thank you for taking the time to share your great feedback!
We are absolutely thrilled to hear that your cat hasn’t had any cystitis symptoms since switching to VETERINARY HPM. Knowing both of your cats are loving their meals means the world to us.
Thank you for trusting us with your cats' health and happiness🐾

Vurdert til 1 av 5 stjerner

A COMPLETE DISASTER

The company can improve by changing delivery company DPD for twice delivered my cat food onceI still don'tknow to who the secondtime to my next-door neighbour that I barely know insisting it was delivered to a black door at my address where there isen't a black door there is a black gate and you need to ring the videodoorbell in order for me to open it and there is not trace of a y DPD courier ringhing my videodoorbell the worse of it is that i'm in 24/7
I would expect a better delivery from a such prestigious company

5. juli 2026
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Dear Daniela,

Thank you for your honest feedback.

We are sorry to hear of your delivery experience when purchasing from Virbac. We take issues like this seriously and have raised a formal investigation with DPD to ensure it is addressed.
As noted in our private correspondence, we regret that we were unable to reach an outcome that met your expectations.
We truly appreciate your time with Virbac and wish you and your cat the very best going forward.

Vurdert til 5 av 5 stjerner

Really amazing product its done my…

Really amazing product its done my ridgeback so good shes like a puppy again didn't realise how much the other kibble was making her ill and full of ear Infection

24. juli 2026
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Dear Stephen,

Thank you so much for sharing such a wonderful review!
We’re absolutely delighted to hear how well your Ridgeback is doing on VETERINARY HPM and that she’s feeling so much better. Please give her an extra belly rub from the us! 🐶

Vurdert til 5 av 5 stjerner

Professional company

Always helpful and easy to speak to someone, very good web site to make any changes for subscriptions.
Delivery company not so good no care and attention to your package and they do not knock and let you know that they have left your package.
Overall I cannot fault the company.

23. juli 2026
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Dear Jemima,

Thank you so much for taking the time to share your honest feedback. We're thrilled to hear that you found our website easy to use and that our customer service team was so helpful.

We’re really sorry to hear about your experience with the courier, though. We want every step of your journey to be seamless - right up to the doorstep. We’ll be passing your feedback directly to the courier company.

Thank you again for your support, and we look forward to seeing you again soon!

Vurdert til 3 av 5 stjerner

The product is great. BUT need new courier service!

The product is great a little expensive but that's OK our cat loves it .
HOWEVER, the thing that is not good is the company they use for delivery DPD they charge £20 to deliver to a town that is the biggest white fish port in the UK and next to the city that is the oil capital of Europe with over 5,000 delivery lorries entering and leaving said town per day PETERHEAD. WE are MAINLAND UK. Hence will not be using again untill they source a better courier service . A SHAME CAUSE PRODUCT IS GOOD!!!!!

22. juli 2026
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Dear Neil,

Thank you for your honest feedback. We are so glad to hear that your cat is loving VETERINARY HPM.
We also hear your frustration loud and clear regarding the delivery charges to Peterhead. Please know that we've passed your feedback onto our third party logistics company for review. While these charges are set by the courier rather than Virbac, we have taken your feedback seriously. We truly appreciate your honesty.

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