Virbac UK Webshop Anmeldelser 

670
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The memory is compatible and is working well. The only slightly disappointing aspect was that I placed the order on 23/9 but it wasn't dispatched until 1/10 Maybe the item was out of stock

Vurdert til 5 av 5 stjerner

We had a new puppy and our vet gave us a sample bag of food. We decided it would best to stay with the same brand. We went to the site and although we ordered on a Saturday, our delivery was with us b... Vis mer

Vurdert til 5 av 5 stjerner

Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Dyreutstyr
  2. også i
  3. Dyrefôrbutikk

Skrevet av virksomheten

Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

670 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(670)

530 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner
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Dear Sharon,

Thank you so much for the fantastic review
We are pleased to hear that your order arrived on time and that you are happy with our product.

Vurdert til 5 av 5 stjerner

Everything is fine

Everything is fine. I know if I need to I can actually speak to somebody - a rare think these days & much needed by the older community...

15. juni 2026
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Svar fra Virbac UK Webshop

Hello Lyndis,

Thank you so much for taking the time to leave us such a wonderful review. We completely agree with you, being able to pick up the phone and speak directly to a customer service advisor is so important, and it’s something we are incredibly proud to offer. Knowing we’ve made things a little easier for you has truly made our day.
If you ever need anything at all, you know we're always just a phone call away!

Vurdert til 5 av 5 stjerner

very good production cat is enjoying it…

very good production cat is enjoying it and issues he has with his skin is getting better because of some sort of allergy and also we finally got him of just go cat biscuits which the previous owner kept him on and it made his bowl movements softer and better for the cat as his was constipated a lot and also he was being sick regular all that has stopped since being on this food

4. juli 2026
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Svar fra Virbac UK Webshop

Dear Richard,

We are thrilled to hear how well your cat is doing on our Digestive Support wet food. It sounds like he has been through a lot, and you've done an incredible job helping him turn a corner. We are happy to hear about these fantastic improvements.
Thank you again for sharing this journey with us.

Vurdert til 4 av 5 stjerner

it works well for the cats and the dog

This is the third purchase of the cat calming diffusers, they are good. this was the first purchase of the dog calming collar. it seems to be helping.

2. juli 2026
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Svar fra Virbac UK Webshop

Dear Lynn,

Thank you for your great review.
We are thrilled to hear that our Zenifel diffusers are working well. It's also wonderful to know that the dog calming collar is already making a positive difference. Thank you for trusting us to help keep your whole family calm and happy!🐾

Vurdert til 5 av 5 stjerner

Easy to order and arrived on time

Easy to order and arrived on time. The Zenifel product arrived well packaged and was easy to use. Will buy again.

30. juni 2026
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Svar fra Virbac UK Webshop

Hello,

Thank you so much for the five star review.
We are thrilled to hear that your ordering experience was smooth and that the Zenifel Gel Diffuser arrived on time. It's wonderful to know you found it easy to use and we look forward to seeing you again soon.

Vurdert til 5 av 5 stjerner

Arrived quickly

Arrived quickly - easy to order. Hope the regular deliveries are as good on the future. Thank you

29. juni 2026
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Svar fra Virbac UK Webshop

Dear Pat,

Thank you so much for the five star review.
We are so pleased your order arrived on time. We love making things easy for our customers, and we look forward to keeping up the great work for all your future deliveries. See you next time!

Vurdert til 5 av 5 stjerner

My dog has to be on prescription diet…

My dog has to be on prescription diet so i have a six week repeat order but at any time i can change the dates . The delivery is always spot on with updates of when . Cant fault the service and my dog loves the food too so a win win . Thankyou

26. juni 2026
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Svar fra Virbac UK Webshop

Dear Karie,

Thank you so much for taking the time to share your experience. We're thrilled to hear that our subscription service is working well for you, and that the delivery updates are helpful.
Best of all, we love knowing that your dog is happy and enjoying their food!🐾

Vurdert til 5 av 5 stjerner

The dog food is great and the service…

The dog food is great and the service second to none, ordered Saturday delivered Monday morning.

28. juni 2026
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Svar fra Virbac UK Webshop

Dear Luke,

That's wonderful to hear! We're so glad you had a positive experience. Your feedback means a lot to us.

Vurdert til 5 av 5 stjerner

Really good dog food

Really good dog food - your delivery was excellent your product is even more excellent!! Great for my cocker spaniels teeth and he loves his food!! Thank you Nicholas Mullane

28. juni 2026
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Svar fra Virbac UK Webshop

Dear Nicholas,

Thank you so much for the wonderful review! We are absolutely thrilled to hear that your cocker spaniel is loving VETERINARY HPM, and we're so pleased your order arrived on time.

Vurdert til 5 av 5 stjerner

The right consistency

A quality product (I've tried other, cheaper brands but found they were too runny). Say no more!

20. mai 2026
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Svar fra Virbac UK Webshop

Dear Andre,

Thank you so much for the five star review. We are so glad you love the quality of our toothpaste.

Vurdert til 5 av 5 stjerner

Punctual arrival of the subscription…

Punctual arrival of the subscription items already ordered a number of times.

5. juni 2026
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Svar fra Virbac UK Webshop

Dear Alison

Thank you so much for the five star review! We're thrilled to hear that your orders always arrive right on time and that our subscription service is working seamlessly for you.

Vurdert til 5 av 5 stjerner

Speedy delivery

23. juni 2026
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Svar fra Virbac UK Webshop

Hello,

Thank you so much for the five star review. We are thrilled to hear your order arrived quickly.

Vurdert til 5 av 5 stjerner

It works, and get the brush too

The toothpaste really works, and my dog actually likes the taste of it.

Worth getting the toothbrush pack too, as the angled brush handle makes brushing back teeth much easier than a straight brush.

20. juni 2026
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Svar fra Virbac UK Webshop

Dear David,

Thank you for your fabulous feedback.
We are thrilled to hear that your dog loves the taste of the toothpaste and that the angled brush is making your routine easier. Reaching those back teeth can be tricky, so we're glad the design is helping!

Vurdert til 4 av 5 stjerner

Forced to buy online and never got the order

Forced to buy online as Virbac stopped stocking our vet and then charged us for order that didn't arrive and unable to give us any updates. The one star is just for a fast reply (about nothing), they didn't really deserve it.

Changed from 1 to 4 stars as only after negative review the issue has been resolved and we eventually got our order with over a week delay.

30. juni 2026
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Svar fra Virbac UK Webshop

Dear Kevin,

Thank you for your review.

I am glad that after email correspondence we were able to resolve the extensive delay caused by DPD. We pride ourselves on providing an excellent customer experience through fast, efficient delivery, and we sincerely apologise that you did not experience this. We hope the replacement order and store credit show how much we truly appreciate you.
We hope to welcome you back soon for a much smoother experience.

Vurdert til 5 av 5 stjerner

Virbac . Excellent service and products

Virbac have the special dietary food available for my dog that I have on a monthly subscription. They always message a reminder for the date of next order and I am able to order earlier if required. The whole process from ordering, payment and delivery is excellent. 5 ⭐️

24. mai 2026
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Svar fra Virbac UK Webshop

Dear Mrs Colby,

Thank you so much for your wonderful feedback.
We're so glad our flexible subscription service and reminders help you manage your dog's dietary needs seamlessly. Thank you for trusting us with your pets nutrition!🐾

Vurdert til 5 av 5 stjerner

Neutered medium

Notification and delivery of my subscription order is excellent

15. juni 2026
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Svar fra Virbac UK Webshop

Dear David,

Thank you so much for the five star review!
We're thrilled to hear that our subscription service is working well for you.

Vurdert til 5 av 5 stjerner

Great Service

Great company, prompt deliveries. Issuses resolved quickly.

18. juni 2026
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Svar fra Virbac UK Webshop

Dear Alesund,

Thank you so much for the wonderful review! We always aim for fast deliveries, but we're glad to hear our team took great care of you and resolved everything quickly. Thanks for choosing Virbac!

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