I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The water tank on my previous water flosser was impossible to keep clean by its design so I'm hoping the Spotlight UV flosser will overcome that issue. The tank is smooth inside so hopefully keeping... Vis mer
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Professional. I went to my hygienist then follow on dental appointment. They. Both said said wow. What an Improvement. having had chemo. My teeth were loose. But using the water flosser has vastly im... Vis mer
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Great Apple-like design and packaging. Having always used Philip's toothbrushes I was delighted with how light and easy to handle the SpotlightPro is. My one niggle is that putting the brushes on and... Vis mer
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Informasjon om virksomheten
- Leverandør av skjønnhetsprodukter
- Kosmetikkforretning
- Kosmetisk tannlege
- Forhandler av tannbehandlingsprodukter
- Helse- og velværebutikk
- Tannbleking
Om Spotlight Oral Care UK
Skrevet av virksomheten
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktopplysninger
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,0
Bra
2k anmeldelser
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Svar fra Spotlight Oral Care UK
We really appreciate you taking the time to leave us this lovely review Chris. We are delighted to hear that you liked our Teeth Whitening PAP powder and that you were happy with the service. We are grateful for your custom.
the product i bought does not work and…
the product i bought does not work and spilled everywhere.
20. april 2026
Svar fra Spotlight Oral Care UK
Thank you Sarah for taking the time to leave us a review and we are very sorry to hear that the product did not work for you and that it spilled everywhere. We have arranged for a new order to be shipped to you and we will have this delivered as soon as possible.
This product is amazing
This product is amazing, it really does work 😃 so many other products that I have tried and are a waste of money. This is really worth getting. Thank you for the sample to try first 😃
19. april 2026
Svar fra Spotlight Oral Care UK
Thank you Sheena for leaving us this lovely review. We are thrilled to hear that you loved our Teeth Whitening PAP Powder just as much as we do.
Svar fra Spotlight Oral Care UK
We appreciate your lovely review Kerry! We thrilled to hear you are pleased with the service and product.
Shockingly Poor Manufacturing Quality
Potentially a good product but really poor manufacturing. The first one had a really poor thread on the reservoir as others have reported, that then failed completely after a couple of months. The replacement the UV failed after a short time (the thread was better on this one). The third, the UV also failed, I got a refund but kept using it, it has now also completely failed. Oh yeah, and if you leave it on a window sill in the sun, the reservoir plastic gets sticky. If you're happy for it to only serve you during the warranty period... then again with this level of quality, the company might not be around to honour it. And you can only buy the heads as pack of four different ones, which is ridiculous, to get the one you want costs £20 and you throw three away. Also why does the price jump between £50 & £100 up and down?
29. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
We’re very sorry to hear about your experience CD, and we truly appreciate you taking the time to share your feedback. This is certainly not the standard we aim for, and we understand how frustrating this must have been.
Issues like the reservoir threading, UV function, and overall durability are not typical, and we’ll be sure to pass your comments on to our product team for further review.
Our pricing can vary at times due to promotions and offers. We’re glad to hear you were able to receive a refund, but we’re very sorry the experience fell short overall. If there’s anything further we can assist you with, please don’t hesitate to reach out at info@spotlightoralcare.com
Very overpriced replacement heads
17. april 2026
Svar fra Spotlight Oral Care UK
Thank you for taking the time to share your feedback Paul. We’re really sorry to hear you feel this way about the replacement heads. We do genuinely try to keep our products as cost-effective as possible, and we’re always reviewing our pricing to make sure it reflects value for our customers. We also run promotional offers from time to time to help make them more accessible. Your feedback is truly appreciated and will be shared with the team as we continue to improve.
Easy ordering
Easy ordering - item despatched and delivered quickly and efficiently. Item as described - very happy with purchase.
17. april 2026
Svar fra Spotlight Oral Care UK
We truly value your kind feedback Jane! We’re delighted to hear that your ordering experience was smooth and we are happy to hear you’re satisfied with your purchase!
I ordered the water flosser
I ordered the water flosser. It arrived promptly and was well and securely packed. The flosser is absolutely wonderful. It has variable speed with a choice of tips which is very well thought of. It is great and after using it, my mouth feels clean and fresh. Highly recommend this flosser.
16. april 2026
Svar fra Spotlight Oral Care UK
Thank you for your lovely feedback! It’s great to hear your order arrived quickly and that you’re enjoying the different features and accessories. We appreciate your custom!
Fabulous indeed!!
14. april 2026
Svar fra Spotlight Oral Care UK
Thank you for your lovely review Maureen! We appreciate your support.
Terrible customer service
Terrible customer service
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
Thank you Emma for taking the time to leave us a review and we are very sorry to hear that you were disappointment with the service you received. Please reach out to info@spotlightoralcare.com as we would love an opportunity to review your issue and come to a resolution for you.
They offered a freebie on social media…
They offered a freebie on social media however taken all my details then cancelled the order. I'm now spammed with loads of emails from them.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
Thank you Samantha for taking the time to leave us a review. We sincerely apologise for any disappointment caused and please know this was never our intention. In regards to receiving multiple emails from our brand - please email our customer service team at info@spotlightoralcare.com and we will resolve this issue for you.
Couldn't manage to exchange brushheads
Couldn't manage to exchange brushheads, gave a refund, which was pointless and expensive to post.
13. april 2026
Svar fra Spotlight Oral Care UK
Thank you Oliver for taking the time to leave us a review. Our customer service team offered you an exchange or a refund - the exchange would have required the original order to be returned to us. I can see that a refund was actioned and if there is anything further the team can assist with please reach out to info@spotlightoralcare.com
Svar fra Spotlight Oral Care UK
We really appreciate you taking the time to leave us a lovely review. We are very happy to hear that your toothbrush heads arrived promptly and are very grateful for your custom.
Svar fra Spotlight Oral Care UK
Thank you for taking the time to leave us this kind review. We are delighted to hear that it was easy to order our products and the delivery was fast. We really appreciate your custom.
Excellent customer service
9. april 2026
Svar fra Spotlight Oral Care UK
Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with our customer service. Thank you for your custom and support.
Love the sonic toothbrush
Love the sonic toothbrush. I ordered new heads and actually made a mistake and ordered the wrong type for my Pro version. They were very good at refunding despite me opening one the the sealed heads. Thank you
7. april 2026
Svar fra Spotlight Oral Care UK
Thank you Ian for taking the time to leave us this lovely review. We are delighted to hear that you are loving our sonic toothbrush and that are customer service team were able to assist you with returning and refunding you for the replacement toothbrush heads. Thanks you for your valued custom.
Solving a problem.
It is one of the best cleaning units I have ever used, the only fly in the ointment is the on/off button is becoming extremely stiff, I think it could be toothpaste residue mixed with saliva running down the handle over the button. Is there any way that the button can be cleaned. I have severe arthritis in my hands so if this problem could be resolved then, happy days!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
Thank you Brian for taking the time to leave us a review - we are thrilled to hear that our sonic toothbrush is one of the best cleaning units you have ever used. Could you please reach out to our customer service team at info@spotlightoralcare.com regarding the on/off button and they will provide you with helpful tips on how to keep the area around the button clean. Thank you for your custom and support - we really appreciate it.
Good toothbrush to date but misleading advertising and comms
Good toothbrush to date. But recommended to a friend and sent my code so they could get a discount and I would receive £15 credit. However the £15 credit can only be used if you spend over £65 on an order. It doesn't state this anywhere on the T&C's on the page on the website. The The Digital Markets, Competition and Consumers Act 2024 in the UK (DMCCA) prohibits businesses from misleading consumers through false information or deceptive actions and feel that this is one, so they need to change the copy on this pronto!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
Thank you Baz for taking the time to leave us a review - we are grateful for your custom and thrilled to hear that you are enjoying the sonic toothbrush. We are sorry for any confusion caused around the referral credit and please know that we are reviewing how this is communicated. Your feedback is incredibly valuable and we are very thankful for your custom.
Fabulous toothbrushes
Fabulous toothbrushes, they make my teeth feel wonderfully clean. Quick delivery.
4. april 2026
Svar fra Spotlight Oral Care UK
Thank you Rebecca for your lovely review. We are delighted to hear that our toothbrushes make your teeth feel wonderfully clean and we are thrilled that your order was delivered to you in a timely manner. Thank you for your custom - we really appreciate it.
Svar fra Spotlight Oral Care UK
Thank you Michael for taking the time to leave us a review. We are grateful for your custom and support.
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