I cannot keep buying expensive toothbrushes which only last a week or two, I have just bought a new packet and I am being very gentle but feel my teeth are not as clean and will see how long they la... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Products are good but the teeth whitening pen is wastefully over-packaged. It is also a shame Spotlight do not offer recycled or recyclable replacement brush heads, in the light of 'always keeping the... Vis mer
Selskapet har svart
I purchased the Spotlight Oral Care Pride Sonic Toothbrush back in July 2023, and it’s been a game-changer. Before making the switch, I was a loyal Philips Sonicare user. However, I had to buy a bra... Vis mer
Selskapet har svart
I really liked my toothbrush but after a year it just stopped working, my husband has one too and his continued to work fine. I emailed the company to explain and hopefully get a replacement but no on... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Forhandler av tannbehandlingsprodukter
- Leverandør av skjønnhetsprodukter
- Kosmetikkforretning
- Kosmetisk tannlege
- Helse- og velværebutikk
- Tannbleking
Om Spotlight Oral Care UK
Skrevet av virksomheten
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktopplysninger
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
3,4
Middels
1k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great products and Service.
Delivery of my toothpaste and new heads for my husbands toothbrush was delivered very quickly.
3. mai 2026
Svar fra Spotlight Oral Care UK
Thank you for your lovely review Penny! We’re so pleased to hear your toothpaste and replacement toothbrush heads arrived quickly. We really appreciate your support.
Svar fra Spotlight Oral Care UK
Thank you for your lovely review Ms Holley. We’re so pleased to hear that you are enjoying our products. We truly appreciate your support!
The Best Upgrade I’ve Made for My Teeth
I purchased the Spotlight Oral Care Pride Sonic Toothbrush back in July 2023, and it’s been a game-changer.
Before making the switch, I was a loyal Philips Sonicare user. However, I had to buy a brand-new electric toothbrush every two years as they would eventually stop working as intended and start producing a loud noise.
The experience with Spotlight has been the complete opposite. After nearly three years of consistent use, I’ve had zero issues! I simply replace the brush head every 2–3 months, and it’s good to go. Even after all this time, a single full charge easily lasts me a full week or more. In short, Spotlight Sonic is durable, effective, and built to last!
5. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for taking the time to share your experience Ricky. We are delighted to hear that your Spotlight Oral Care Pride Sonic Toothbrush has been serving you so well over the past few years.
It means a lot to know you’ve found it durable, reliable, and effective, and we truly appreciate your continued support and kind words.
I cannot keep buying expensive…
I cannot keep buying expensive toothbrushes which only last a week or two, I have just bought a new packet and I am being very gentle but feel my teeth are not as clean and will see how long they last.
I find they split from the top of the brush and I get a mouthful of bristles which is not nice.
The toothbrush I had before lasted a long time and never once split.
28. april 2026
Svar fra Spotlight Oral Care UK
We are very sorry to hear about this experience and completely understand your frustration. The safety of our customers is something we take extremely seriously.
We have escalated this matter internally and a member of our team will be reaching out to you tomorrow to look into this further and assist you directly.
We sincerely apologise again for the inconvenience and concern caused.
Highly recommend
The hubby and I have been using our Spotlight Oral Care Sonic Pro toothbrushes for over 2 years now and couldn't be happier with our purchase. Great quality products. Highly recommend.
28. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for your wonderful feedback! We’re delighted to hear that both you and your husband have been enjoying your Sonic Pro toothbrushes.
It means a lot to us to know you’re happy with the quality of our products, and we truly appreciate your recommendation and continued support!
Very good toothbrush
28. april 2026
Svar fra Spotlight Oral Care UK
Thank you for your kind feedback Agnieszka, we are delighted to hear you are happy with your toothbrush!
Nothing special.
Doesn't taste overly minty, was expecting more powerful flavour and the bottles were both leaking when they arrived.
24. april 2026
Svar fra Spotlight Oral Care UK
We’re very sorry to hear that you received your order in such condition Sarah.
A member of our team has reached out to you directly to get this sorted as quickly as possible. We really appreciate you taking the time to let us know and apologise again for the inconvenience caused.
Svar fra Spotlight Oral Care UK
We appreciate your lovely review John and we are happy that the product met your expectations!
Brighter teeth
I wasn't expecting much from this little pot of powder but I was pleasantly surprised. Just wet your toothbrush, dip it in the pot and brush. It's a funny chalky sensation and taste but starts to foam when brushing. I use an electric toothbrush and definitely saw a difference in the brightness of my teeth after a few applications. Continued use is required to maintain results.
20. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for sharing your experience with our whitening powder Tracy! We’re really pleased to hear you were pleasantly surprised by the results.
Great customer service
Great customer service - my toothbrush wasnt holding its charge, but after a few questions they ended up just replacing it. Thank you!
26. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for taking the time to leave such a kind review — we really appreciate it.
We’re sorry to hear you had an issue with your toothbrush, but we’re really glad we could get it sorted for you with a replacement. If you ever need anything in the future, we’re always here to help.
Thanks again for your support 😊
Suzanne
Initially all I was looking for was the…
Initially all I was looking for was the replacement heads for my Spotlight Sonic that I bought from QVC just before Covid, after a bad experience at my last Dentist who was prepared to send me away with a hole still in my tooth after an asthma attack halted her progress at getting me out of the door! I insisted she fill it which she did, but I vowed never to go back! So the Sonic lasted me very well, then with replacement heads purchased from yourselves I hope for lasting care!
26. april 2026
Svar fra Spotlight Oral Care UK
Thank you for sharing your experience with us.
We’re really glad to hear that your Spotlight Sonic has served you well over the years and that our replacement heads have helped you continue your routine. It’s great to know you’ve been happy with the product and its long-term use.
We truly appreciate your support and trust in our products, and we’re pleased to be part of your oral care routine.
Kind regards,
Suzanne
I researched on line and this…
I researched on line and this toothbrush came recommended.
I’m not disappointed . My teeth feel clean after brushing . I like the feel and wight of the toothbrush .
I would recommend this tooth brush to my friends .
It was easy to order and came within a few days .
25. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you’re enjoying your toothbrush and that your teeth feel clean after brushing. It’s also great to know you’re happy with the feel, weight, and overall experience, as well as the ordering and delivery process.
We really appreciate your recommendation and support — it means a lot to us.
Kind regards,
Suzanne
I admit it was my own fault for…
I admit it was my own fault for ordering something from them when I didn't actually need their product. (My finger slipped) But the thing is I sent them a message straight away and they never answered. Very bad customer service.
25. april 2026
Svar fra Spotlight Oral Care UK
We’re very sorry to hear about your experience and sincerely apologise for the frustration caused.
This certainly isn’t the level of service we aim to provide. A member of our team has now reached out to you directly to assist and make this right.
We appreciate your feedback and the opportunity to resolve this for you.
I’m almost finished the 2 week…
I’m almost finished the 2 week treatment and no change has been made, complete waste of money
25. april 2026
Svar fra Spotlight Oral Care UK
We’re really sorry to hear this and appreciate you taking the time to share your feedback Dave.
Results can vary depending on several factors, a member from our team will be reaching out with some additional details.
Quickly provided a replacement for a…
Quickly provided a replacement for a defective sonic toothbrush that I had recently purchased. I appreciated the swift response from Spotlight.
24. april 2026
Svar fra Spotlight Oral Care UK
Thank you so much for your kind words Robert! We’re delighted to hear you were happy with the quick resolution and support. We really appreciate you taking the time to share your experience .
Fast and efficient
Fast and efficient. Well packaged and arrived undamaged. Took a while to figure out how to extract the attachment after flossing, (the little button on the back) but hubby put me right!
22. april 2026
Svar fra Spotlight Oral Care UK
Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived quickly and you are happy with your product.
Would be a great toothbrush if it kept working
I really liked my toothbrush but after a year it just stopped working, my husband has one too and his continued to work fine. I emailed the company to explain and hopefully get a replacement but no one ever responded. So I reluctantly ordered another because I do really rate the product when it’s working but after not even a few months the same thing happened again. I use the same settings as my husband and store it in the same place so don’t understand why mine have both stopped working. Disappointing because it’s a product I would like to support.
3. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
I’m really sorry to hear about your experience and the frustration this has caused Amber.
To get this properly resolved for you, we’ve now requested some additional details so we can look into what’s happened with your devices. Once we have that information, we’ll be able to investigate and advise on the best next step for you.
We appreciate your continued support.
My orange brushes are often out of…
My orange brushes are often out of stock.
Not great as I bought into this toothbrush and don’t want white brushes.
I try to buy if stock is showing and try to keep a stock in.
However I think you are not great at stock levels.
Like the brush,it’s not perfect as the button is not in the best place and there is no warning light thst the battery is needing charging.Really bad design.Not sure how that got missed??
However love the brush and think it does a good job.Just wonder how long it will be in production given its limitations.
9. april 2026
Svar fra Spotlight Oral Care UK
We’re really sorry to hear about your experience Rachel, and we appreciate you taking the time to share this feedback.
Our replacement brush heads, including the orange option, are available on our website. We apologise for any inconvenience if you were unable to purchase them prior.
We’re also sorry to hear about the issue with your device. A member of our team has reached out to you directly to assist further.
Customer service is appalling
Customer service is appalling. After a review here they asked me to contact them directly, which I did. Still waiting for their reply
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
We’re sorry to hear you feel this way and appreciate you taking the time to share your feedback Carmen.
We aim to respond to each concern raised and aim to support every customer as quickly as possible. We’ve also just requested a few additional details from you so we can look into this properly, so please do respond to that message when you can. Once received, we’ll be able to assist you further without delay.
They cancelled my order and didn’t even…
They cancelled my order and didn’t even tell me why or sent me an email about it
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spotlight Oral Care UK
Thank you Caroline, for taking the time to share your review. We’re sorry to hear there was an issue with your order and apologize for any inconvenience caused. Please feel free to contact our customer service team at info@spotlightoralcare.com, and they’ll be happy to assist with any queries.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.