Had a MRI scan on Saturday and results were with me Tuesday morning. I asked for my MRI to be read by a radiologist who specialises in endometriosis to ensure it was read correctly and this was honour... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Booked and paid for an MRI scan on 15th April based on an advertised scan appointment date of two days later on 17th - I really needed to know whether I had damaged my shoulder. I had to chase the hos... Vis mer
Wrist Scan. Every thing went well and on time i was kept informed of procedure, got my report the next day although i did not understand it so had to pay again for a 5 minute phone call consultation... Vis mer
Selskapet har svart
Excellent attentive service from all concerned,choice of scan times at short notice.Results within 24 hours with a consultation of which way to go forward. What more can you ask?
Selskapet har svart
Informasjon om virksomheten
Om Scan.com UK
Skrevet av virksomheten
Scan.com is the UK's leading provider of private diagnostic scans, partnered with over 150 scanning centres nationwide. Search for MRI, CT and ultrasound scans, and book online in minutes. With fast referrals, quick digital results, and dedicated support from our clinical team, we'll help you get the answers you need when they matter most.
Book a Scan Private MRI Scans Private Ultrasound Scans Private CT Scans How It Works FAQs Contact UsOur Locations
View all our locations
Kontaktopplysninger
Storbritannia
- uk.scan.com
4,4
Enestående
4k anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The best time of the world,thank you so…
The best team in the world,thank you so much!!!
30. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Absolutely shocking 😳
Absolutely shocking 😳
Had scan and was told I would have the report within 24-72 hours ….. fast forward 8 days and I’ve been trying to contact them via every means possible ! Still no report !!!
Will definitely not use this company again or recommend!
I asked if they could authorise the scanning place to give me the report directly and they refused 🤬
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scan.com UK
Hi Angela, thank you for sharing your experience we do share that reports are returned within 7-10 working days (but usually much sooner) we have received your report and it has been shared with our clinical team to undertake your post-scan consultation.
Best Wishes,
Scan.com Team
Wouldnt book again.
After initial scan I thought this was alot easier than the NHS and told myself I would pay through this company every 3-6 month to measure my tumor growth, for taking the money and booking the scan I would rate it 5/5. HOWEVER - had a scan 26/3/26 and was told that I would have my results back quickly and still nothing. I have been phoning up practically begging for someone to just even send over my images without a report and still nothing - was told someone would call me yesterday and never got a call. Cant get through to anyone today. Feel misled by the process and I am really upset.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scan.com UK
Thank you for taking the time to share your experience. We'd love to be able to look into this further, so we have requested information from you to locate your order.
We hope to hear from you soon so that one of our team can reach out to resolve this.
Best wishes,
Scan.com Team
Everything was great from start to…
Everything was great from start to finish. You can see why people go private. Everyone was warming and professional. A1.
29. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Scam. com
They should be called scam. com. We were refused the MRI scan and charged a fee for this.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scan.com UK
Thank you for your review.
Following a clinical safety assessment, we identified that the original scan location was not suitable due to the shunt your mother-in-law has in place. Patient safety is always our top priority, and for this reason we arranged an alternative location where the MRI can be carried out safely.
Best Wishes,
Scan.com Team
Fundamentally misleading booking, failure to provide promised refund
After reserving a scan via scan.com, the eventual offered scan was in a different region of the UK or on a completely different date. Still waiting for scan.com to resolve this or refund.
Eventually scan.com did agree to provide a refund. But then mismanaged the payment, resulting in it being held in a pending state and not credited to my account.
With no refund received and no service provided, I am now advised to legal action!
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scan.com UK
Thank you for taking the time to share your experience. We'd love to be able to look into this further, so we have requested information from you to locate your order.
We hope to hear from you soon so that one of our team can reach out to resolve this.
Best wishes,
Scan.com Team
Lovely welcome
Lovely welcome , good clear information of what was needed and what was happening. Changing room with locker.
Lovely man that accompanied my Mum for her scan
28. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Quick and efficient service would…
Quick and efficient service would reccommend. Well organised everything clearly explained.
24. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
All was very good..
26. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
Impossible to contact them NM53994
Order Ref NM53994
Booked a scan on 07/03/2026, got the referral on the 08/03/2026, the scanning centre couldn’t do date selected so not sure why have the option on website. Had the MRI scan at the Harborne hospital on 20/03/2026 was told results in 3-4 days still nothing.
Impossible to contact them phone line no agents. Live chat no agents, as option to chase results but they don’t get back in touch.
If I don’t get the report shortly a chargeback will be used against them, when you can’t even speak to anyone it’s very poor.
Avoid at all costs
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Scan.com UK
Thank you for taking the time to share your experience, our team are looking into this as a priority.
Best wishes,
Scan.com Team
Booking made one location that turned to be unavailable so got move to another less convenient. Scan report took longer than expected to come back
Booking made online at one venue that turned out to be unavailable so got moved to one less convenient. Scan report took longer than I hoped to be returned - 9 days
18. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
Still no report on Right Biceps Femoris…
Still no report on Right Biceps Femoris despite asking twice.
You replied that the Scans were reported but you obviously didn't read them. There was no report on the right Biceps Femoris. Still very much a minus 1 star if I was able to grade them. They need the chief to review the scan and get it done properly.
DH Registered Nurse and patient.
26. mars 2026
Svar fra Scan.com UK
Hi David, we can see you were scanned on 25/3, your report was received 26/3 and your order has been completed. Your report is available in your dedicated patient portal to download.
Best Wishes,
Scan.com Team
Straightforward and prompt.
Very prompt service, competitive price. Friendly and knowledgeable staff.
26. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
I would recommend using Scan.com
I had a really good experience using Scan.com. The appointment for the scan was within a week and reported within 48 hours. I chose to use an NHS provider near to my home.
26. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Helpful polite and didnt rush things…
Helpful polite and didnt rush things assured me at every point
22. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Very straightforward and well…
Very straightforward and well organised.
There is no waiting room at the mobile unit at Fatima Health Centre so stay in your car!
24. mars 2026
Svar fra Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.