Remington UK Anmeldelser 

While visiting Europe, I purchased a Remington curling iron before embarking on a river cruise. Upon opening and trying to use it, I discovered that the barrel would not hold any hair due to misalignment of the clamping arm against the barrel. Since I left Europe after the trip, I didn't know how to get a replacement, as this was a defective iron. Reminington USA could not and did not help at all. On the other hand, Remington Europe was fantastic. They worked with me to provide a replacement curling iron and even agreed to send it to my friend in Germany, so that I could receive it later this year when I plan to return to Europe. A normal return with receipt at the store would not have worked because I was no longer in Germany and would not return for months. Remington Europe was fantastic to work with. Although I have not received the replacement iron (at my friend's address), I fully expect Remington Europe to follow through with their representations. I am very pleased and really appreciate the company's treatment of its customers!

I had an issue where the plastic handle on my trimmer began deforming due to excessive heat during charging. When I contacted them and after reviewing the problem, they promptly offered a replacement.

Products are good 👍
Long warranties offered good 👍
HOWEVER that is until the product goes wrong 😑
The warranty offered sounds great until you actually need to use this. My hairdryer started to fail after only 18 months but I knew the item was well within the warranty period so good all so I thought? Where the item was purchased took me directly to the product support page for Remington. I spent a great deal of time gathering all of the information they requested including order numbers, dates, photos etc, etc. I had numerous emails to respond to and then one saying they felt the product was unsafe to use and to dispose of. Great 👍 well so I thought ? I arranged a convenient delivery address and all was good. All the time different people responded to the emails from customer support instead of one person. The last email was to say they felt wanted now to investigate further? No problem but why not say that at the beginning? At no stage did they offer to get the product looked at which I was more than happy for them to do if they had asked and it would have been promptly sent for them to see.
I am very disappointed in this and as I said products are good but don’t rely on the promise of 3 or 4 years warranty as it is not worth the time and effort if they are not helpful?

Prompt and efficient service. No quibbling, and the matter was sorted very quickly. Highly professional customer service.

I had a problem with my hairdryer, and the Remington team were incredibly quick to help. They arranged a replacement without any hassle, making the whole process simple and stress-free. I'm really impressed with their excellent customer service and genuinely appreciate how efficiently they resolved the issue. Thank you!

Product was almost 2 years old when it malfunctioned. Because I had registered the product at the time of purchase it was replaced within 5 working days.
My emails were answered the same working day and the service I received was outstanding.

I had an issue with a Remington hair clipper and contacted their customer support team by email. They responded very quickly, were helpful and professional throughout, and offered to send me a replacement without any hassle.

It's great to see a company stand behind its products and take customer concerns seriously. Excellent customer service and a positive experience overall. Thank you, Remington!

Claimed for a fault on my heated rollers on the warranty, quite an easy process and speedy replies from Remington. Resulted in a replacement item being shipped, very happy with the service I received and am happy to recommend this company.

I have a faulty head shaver which was bought as a gift. Whilst the seller (Amazon) made life very difficult and wouldn't help me, thank goodness for the customer service offered by Remington’s staff! They resolved the issue with the minimum of fuss.

My first order got lost. You replaced it without a problem. Then the item malfunctioned and you replaced it straight away. One of the best customer services ive dealt with in a time when customer service seems to have removed the human element to its detriment. I would recomend your products to anyone. Items can always malfunction, but not all companies are so easy to deal with.

I bought hair clippers. The first time I came to use them they are faulty the blades weren't aligned. I contacted Lidl where I bought them who were excellent very responsive and passed the complaint to Remington. I had weekly apology emails from Lidl saying Remington were looking into it. 6 weeks later I get the 1st communication from Remington for more information I give it. Several emails back and forth all ending with me asking for a refund or replacement all of theirs felt like they were trying to get me to give up. They email me a shipping label I have to pay to packaging myself and then I get an email saying they've received them and a replacement will be sent but also for me to recycle them (I don't have them you do) and that I don't get a new warranty this started from the purchase date of the original clipper. Which is over 3 months ago now because it's taken them that long to sort out. So it's cost me to return them and taken months to sort and I don't get the full warranty. Customer service was awful. If Id been offered a refund I'd have preferred it

I had a problème with my shaver, the blades weren't working, customer support was super efficient, recommended certain steps, and it worked fine. Then I had a problem with the battery life, it wasn't lasting for even a single use. Contacted customer support, again, super efficient, asked for certain information, pictures etc. It's within the warranty period, and they are sending me a new one!

Awesome customer support!

Wanted a replacing shaver as mine had broke, originally bought off Amazon yet Irinel understood my issue and sent off a replacement shaver. Thank you

Wow, what a brilliant service. Sebastian M was simple one of the best support experiences ive had in years. Nothing was too much trouble, gave me loads of time to send information , pictures etc and provided a replacement device. Honestly im so impressed..

Thought this was goodmàke
But stupidly like the last on after charge lasts 5 seconds should look at others makes
Other reports back this up what a waste of money
IVE NOTHING TO ADD JUST DOE NOT CHARGE OVER TO YOU

Really good customer service experience. Easy to communicate with and very efficient in sorting out my issue.

Top Service. Kontaktaufnahme und Garantieabwicklung verlief zur vollsten Zufriedenheit.

Great service fixed my trimmer in a few days I got it back.

Great customer service. Issue resolved without any difficulty. Thank you so much.

I purchased a pair of straighteners just over 1 year ago from Remington brand via Amazon. I recently noticed a fault/damage to the cable which resulted in the straighteners no longer receiving power. I reported this directly to Remington via the link within Amazon & they were extremely quick to respond & rectify the issue (just 1 day) with a replacement pair of straighteners after checking over my reported issue & images I supplied... I am so pleased with the outcome & really appreciate how quickly Remington responded & resolved my complaint. I can recommend others to follow the same process & definitely recommend Remington as a brand... Thank you