Remington UK Anmeldelser 

The straighteners I had purchased from Remington broke after 2 years use. There was a 3 year guarantee and I was dubious about it being valid given the straighteners were only £34.99 (excellent straighteners), however after sending details plus a video I was advised they would send a replacement pair and for me to dispose of the old ones. Excellent customer service. I would add I also have had other straighteners before which were significantly more expensive but these ones are better!

I had an F6 razor, The trimmer stopped working within the guarantee period. Remington sent me a replacement. The trimmer on the second trimmer stopped working. I returned both razors to Remington for inspection. I was told the trimmers were working. I assumed that they had repaired them. Upon return neither trimmer worked!!! I contacted Remington and complained. They had the gall to say that they checked with their inspection team and the results stand. In other words the trimmers are working. This is patently false and I do not understand how an inspection report which is obviously wrong can be allowed to stand. I am seeking to take the matter further but the attitude of the team that did not do their job properly and then deny any fault reflects very poorly on Remington as a firm and although I like their razors and have used them for over twenty years when I buy another razor I will look to other makes. A lost customer

Easy, straightforward communication, response quickly to any questions asked.

Parfait merci

I cannot fault Remington’s customer service. Communication has been timely friendly and was above my expectations.

My product developed a fault, the information on the website was easy to follow and when this did not work the escalation was quick and easy. Decision to send me a replacement was fast. Very easy to deal with. Thank you

Sebastian was great (quick responses and looking for solutions) but the clipper combs are just badly designed so even if they send me a replacement I suspect the comb teeth will just break again in the same way.

To resolve a major issue on a minor product, i was supported continually by Cosmin, Paula, Elena, Claudia and Ioana from the customer team. Eventually my Remington Beard Trimmer was replaced. Thanks.

Prompt reply to original query. Clear responses and really helpful. Quick to resolve issue. With prompt service provided.

I had a problem with my straighteners as they kept switching off on their own. I contacted Remmington as they were still under guarantee. Alina was very helpful & told me & emailed what I should do. I sent in photo's and a short video of the problem & once they'd seen those they sent me a replacement. I was very pleased with the outcome.

Thanks for the fast response to my problem.
The service was excellent for replacing my device.

Incredibly prompt service from Eduard, really clear, supportive communication. An outstanding level of customer service helping me with an issue on my shaver that occurred within the warranty.

Communication was fabulous, told me what they needed straight away , then within minutes agreed to a replacement for my faulty product. Fantastic, thank you 😊

Waited 3days b4 getting a response after waiting for my item to arrive which still hasn’t arrived now saying 3/5days
Not very good service for a well known company

After contacting customer services, my problem was sorted quickly, each stage was explained, with speed and clarity. I was most impressed, and can't praise them enough.
Also most impressed with delivery, the package had been wrapped in plain paper, and the courier ran the the door bell instead of making a run for the gate.

Great customer service with efficient replacement.

My straighteners stopped working while still under guarantee, I contacted Remington who addressed the problem quickly and efficiently, they replaced the straighteners with the same model which came very quickly and I'm very happy with my replacement and the customer service.

My rotating hairbrush, still under guarantee, developed a fault and this was quickly and efficiently dealt with by Customer Support.
A replacement is being sent out to me. I wouldn't hesitate to buy again from Remington. First class.

Customer service were nothing short of helpful.

Fast, easy, and smooth. I just love it! Goodbye blades, trimmers, and especially ingrown hairs.

I couldn't believe it at first. I thought it was just the same old marketing scheme, but I was wrong. It works perfectly.

My only downside is that the battery lasts just over a year, and that's it. However, it's still worth every penny.

I also want to send my gratitude to Remington's customer care team, especially George N., who was amazing, ready to respond to my request.

Totally recomend