I can no longer drag any type of vacuum cleaner around due to Arthritis. My daughter suggested a robot, she spent some time abroad where these were used. What a difference this has made to my life... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchase the video and light camera as well as the omni robot cleaner and mop. Both products were super easy to set up and the quality of the videos and quality of cleaning are exemplary. Highly rec... Vis mer
S340 Solar Powered Camera. This model does not support continuous monitoring due to the power source being solar. This is a major drawback as the solar power camera suffers from time delays in camer... Vis mer
Easy web site to navigate and good deals esp with using gift card saving. Products easy to install even with my limited diy. Installed wired doorbell and security light with ease
Informasjon om virksomheten
Skrevet av virksomheten
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktopplysninger
Storbritannia
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast delivery
Fast delivery. High quality of the products. Easy to install and to adjust on the app. Clear images from each lenses. Will consider to order more parts. Highly recommended.
Excellent camera door bell
Excellent camera door bell
The images are very high quality, the app is easy to use, changing the battery is easy, and no cloud storage costs, overall this is, in my opinion a very good product.
Haven't needed them yet
Haven't had a need to use the replacement parts yet but I'm assuming that they are all necessary and that buying from eufy is better that lower cost alternatives.
Ordering process was simple. Price not too unreasonable.
Battery life isn’t a long before next…
Battery life isn’t a long before next charge
Purchased the Eufy x10 pro3 years ago
Purchased the Eufy x10 pro3 years ago. Worked ok for 14 months when it started having problems. I was told it was the batteries so I purchased new ones from Anker but this did not work so was told it could not be fixed but I could purchase a vacuum only for a few hundred pounds. I purchased the new rebuilt one and then decided to purchase the new S1 pro as it had just been released. I have now had the S1 pro 14 months which I paid £999 for and it too has stopped working. I got in touch with Anker again and told them about the problem to which they told me it was again out of warranty. I told them them that I have in the past 3 years spent over £2000 and each of the products only lasted 14 months each so they reluctantly agreed to fix it. Today I have received an email saying that it cannot be fixed and if I want to buy a refurbished one I can have it for 50% off. I told them that their products must be inferior if they only last 14 months and that I would not be trusting my money with them again. I worked it out and it would have been cheaper to have hired a cleaner for 5 hours a month than it would have to purchase defective equipment sold by a terrible manufacturer. They must know that there is a problem as some items now carry a 2 year warranty. Shame I love gadgets but this company is a big NO NO.
Good quality product
Delivery was delayed, but it arrived and was well packaged. In terms of the system: I've found the Eufy system relatively easy to set up, with the HomeBase 3, E10 display and entry sensors connecting without difficulty. The system is also straightforward to monitor through the Eufy app, with the individual devices clearly accessible.
The E20 entry sensors have been particularly responsive. Notifications are received almost immediately when a monitored door is opened, which gives confidence that the system is detecting events promptly.
My main criticism so far is the alarm/siren functionality. The alarm duration feels too short for an external security system. I would prefer the siren to continue for longer, particularly where an external siren is intended to attract attention. It would also be useful to have an option for the homeowner to manually reactivate the siren remotely if an intrusion is continuing after the initial alarm has stopped.
The physical mounting of the entry sensors could also be improved. The supplied double-sided adhesive is convenient but doesn't feel particularly robust for long-term installation, and one sensor detached shortly after installation.
The S4 cameras have not yet been installed or tested, so I would not include their performance in the rating at this stage. Their image quality, motion detection, tracking, night vision, solar performance and reliability will need to be assessed once they are operational.
So far: easy to set up, very responsive notifications and a good app experience, with some room for improvement around sensor mounting and alarm functionality.
Great cameras
Great cameras, doorbell and home hub.
Excellent customer service from the Eufy customer care team.
Would recommend, combination of stylish functional and intuitive products coupled with exceptional customer service.
Bloated app
Please stop bloating my homebase and app with software for lawn mowers and vacuum cleaners and whatever else. I simply bought a home security camera system please consider a lite app version purely for home security.
The Cameras have worked well and solar…
The Cameras have worked well and solar power units have maintained power through even gloomy days.
Good availability of spare parts
Good availability of spare parts at reasonable prices. We've managed to keep ours alive for over 5 years now
On a 48 hour delivery you never…
On a 48 hour delivery you never delivery on time as you hold it at your delivery depot for two days be four you deliver the parcel so no your service needs a lot of update and deliver the parcels on time like it says on the label
Great products and fast delivery times
Easy to add to existing system
it does record some time but it should…
it does record some time but it should do all the time when detect human
Don't know how I managed before
Don't know how I managed before, absolutely brilliant.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
