I can no longer drag any type of vacuum cleaner around due to Arthritis. My daughter suggested a robot, she spent some time abroad where these were used. What a difference this has made to my life... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchase the video and light camera as well as the omni robot cleaner and mop. Both products were super easy to set up and the quality of the videos and quality of cleaning are exemplary. Highly rec... Vis mer
S340 Solar Powered Camera. This model does not support continuous monitoring due to the power source being solar. This is a major drawback as the solar power camera suffers from time delays in camer... Vis mer
Easy web site to navigate and good deals esp with using gift card saving. Products easy to install even with my limited diy. Installed wired doorbell and security light with ease
Informasjon om virksomheten
Skrevet av virksomheten
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktopplysninger
Storbritannia
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Quick delivery and easy to set up.
S340 Solar Powered Camera
S340 Solar Powered Camera. This model does not support continuous monitoring due to the power source being solar. This is a major drawback as the solar power camera suffers from time delays in camera responsiveness whilst the camera wakes up. I have tried the fixes suggested by Eufy but none have resolved the issue. As an example I can walk down my 15m drive to my house and the camera only captures the last 1-2m on a good day. The PIR sensor is at fault here. The latest software changes which happen outside of our control has affected the cameras ability to record activity at night. The reporting of activity such as a vehicle being spotted can be endless and there isn’t away way to stop it, e.g. you cannot just get activity alerts for humans being spotted. I live near a school it can be endless.
Easy to order the product i needed
Easy to order
Easy to order, quick delivery, easy set up. If needed I would buy again from Anker Eufy and highly recommend my video doorbell.
At the moment it seems like it is just…
At the moment it seems like it is just what we need it works very well and easy to fit
Good products
Sending used products out as new.
I purchased a a S340 security camera and S380 Homebase hub through Amazon and have been dealing with UK support for over 2 weeks. The first S340 camera I received did not pan/tilt or keep a charge. The second camera I just received and it appears to be a used item: the solar panel case has scratches, the solar panel screw points are bent from overtightening (meaning it doesn't sit flat on the camera), and the wall mount is dirty and holes are damaged . The solar panel itself is an older generation with the long USB lead rather than the short lead.
Customer support is only via email, you get asked the same question 3 times by different people so gets very frustrating. They ask for recordings of everything so ensure you have a screen recorder installed on your phone. I can't recommend their products and Anker purchasing them has not improved things.
New battery
Replacement battery for my vacuum cleaner. Worked well and solved the problem. Back to working perfectly.
The support team were thorough…
The support team were thorough investigating my problem & resolved it.
Good product but considerations on installation.
Good product, ability to speak to product advisers and support. Up to 3 months to return for full refund if product doesn't work satisfactorily.
One the down side I was initially advised that if there was wifi coverage issues a wifi extender would be provided. This was the main reason I went for eufy. When ordering the product I was then informed no wifi extender actually exists. On installation I had to turn down the picture quality to get a satisfactory connection. I am currently deciding whether to retain the product.
Does exactly what it says on the tin
Good quality devices
Good quality devices, prompt delivery, easy to install and setup.
Delivered on time quite difficult to…
Delivered on time quite difficult to set up but I had help from grandson used a few times now and it's going well hope it stays way thank you.Olive.
The product is just brilliant
The product is just brilliant. I replaced one that was supposed to be good and wasn’t.
I’m a plumber and when I was visiting homes I asked customers about their cameras and everyone who had a Eufy raved about it.
Eufy C37 cameras and Homebase
So far cameras and hub working well....long may it continue
A great product.
I was surprised at how easy the video ring door bell was to set up. The app on the phone is great and the videos super clear.
Very impressed and love that there is no subscription!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
