Elis UK Anmeldelser 

Brilliant service from Elis. Always professional with the services they provide us.

We changed from Johnson to Elis because they are local and appeared to offer a competitive contract.
The drivers are always very helpful and friendly. We had two weeks with no deliveries in August and September, we keep getting promised credit notes but nothing materialises. We have contacted our local depot and they are friendly enough but nothing ever gets done, broken promises and they owe us money.
I would not recommend this company.

Excellent service
Delivery driver always friendly and helpful
Very few issues but if any occur they quickly resolve them!
I would happily recommend them,
Peter McCafferty
Managing Director

Good service, nice staff at Ellis to deal with.

So unbelievably poor!
Don’t let them tie you in!!
They get you and then that’s it, boom you’re in a 3 year contract and have to pay 6 months plus a fee to leave!
Service is shocking! Management shocking! Charge you extras and do not even provide you with a service you are paying for!
Don’t waste your money go else where!

I use this company weekly to launder lab coats and they are always returned clean and on time. The drivers are always cheerful and helpful. Good communication via email or telephone.

We have had an absolutely awful experience with this company. The incompetence is mind-blowing. We are a tattoo studio who need monthly clinical waste emptying.
At first this company seemed okay, until we signed the contract... They promised us a large yellow bin (written in the contract) and they failed to deliver said bin, so they immediately didn't hold up their end of the contract. After this we have tried to cancel numerous times but mysteriously whenever you mention terminating the contract, the company go silent. We have now phoned them so many times and gone through so many people to the point it's laughable. The last person we spoke to told us to send an email, so we did, ignored, of course. Today we received a letter demanding our "outstanding balance", now what I would like to know, Elis, is what service have you actually been provided us to be charging us? You know, seeing as we don't have a bin for you to even empty.

One of the funniest phone calls we had, was when we were discussing the services we weren't recieving and the person on the phone actually told us that Elis don't offer clinical waste disposal... Maybe a little bit of staff training wouldn't hurt...

But in this letter today, it's the first time Elis have mentioned terminating the contract so at least we're finally getting somewhere with that. But really they should be terminating the contract as they haven't upheld their end of it not because we refuse to pay for a service we haven't received.

The reason I've come here is because it's the only place I can find where Elis will actually acknowledge you and give you a reply... So please Elis, why don't you actually get in touch with us like we've been asking you to for nearly a year and actually sort this out. Your company is a joke.

Brilliant service!

Great service.

I'm a new customer and I keep having problems. Everything they offered me when selling the service was later denied. They don't answer, they don't resolve the issues, they don't show me the contract, they haven't given me a copy. I feel scammed.

We’ve been using Elis for our workwear and washroom services for over a year now, and I can honestly say it’s been a game changer. The quality of their products is excellent, and everything is always delivered clean and on time. It’s great knowing our staff uniforms and supplies are handled so professionally — it lets us focus on running our business stress-free!

Great communication, very attentive and always looking out for me! Excellent!.

I had a terrible experience with this company, still ongoing and can’t seem to find anyone reasonable to talk to, and I can't stress enough how disappointed I am. They took our owned linen for cleaning and never returned it. To make matters worse, they charged us for workwear that we never received. Their customer service is lacking, and it's nearly impossible to get any resolution. I strongly recommend that everyone stays well clear of this joke of a company. Save your time and money!

Même avis que Mr Garrido
A FUIR A FUIR A FUIR A FUIR A FUIR Si j'avais pu mettre aucune étoile, cela aurait été l'idéal. Si mon avis peut vraiment influencer votre décision, j'aurai servi à quelque chose.Ne signez aucun engagement avec Elis, ils mentent pour vous faire signer, omettent de vous dire des informations importantes sur le contrat, car force la signature immédiate car ils vous promettent des arrangements et promesses qu'ils ne tiennent pas ensuite, alors que nous ne voulions pas signer car trop contraignant, mais les solutions proposées étaient satisfaisant es, mais ils ne les ont jamais appliqué es. Annonce des passages, alors qu'ils ne viennent pas. Et dans les échanges ensuite ne respectent même pas leurs écrits, contournent toujours, ils ont toujours une excuse ( non valable bien sûr - vacances, maladie) et nous par contre, nos raisons à leurs yeux ne sont pas justifiées. Comme le technicien qui ne descend pas de son camion, sous prétexte qu'il n'y a pas de lumières, donc déduit qu'il n'y a personne, ne se dit pas je vais descendre et frapper ou sonner.Un grand regret, ne pas avoir lu les avis GOOGLE avant sur cette société. A FUIR A FUIR A FUIR A FUIR A FUIR A FUIR

I nearly got hit by one of your drivers (DC23 OES). The guy is a danger on the road. When I asked him why - he said he didn't care and wished he had hit me. He then went onto say he didn't care if he lost his job. Do everyone a favour and get rid of him.

We have been using Elis for 2.5 years now. We have had no issues with them. If they have to change a delivery/collection they will let us know in advance. The drivers are friendly and know what they are doing on site.

Elis est une entreprise qui facture du matériel qui n’est pas livré aux clients
- A la fin du contrat Elis refacture de nouveau le matériel pour non restitution
- Elis ne tient pas ses engagements
- Elis ne rappelle pas en cas de litige
-Donc fuyez si vous ne souhaitez pas perdre de l’argent et vous faire escroquer

Du vécu et jamais aucun contact avec la comptabilité, car tout est fait pour vous rouler dans la farine

I posted last week on the treatment received after being involved in a traffic accident whilst driving for Elis. A reply was quickly posted by Elis "we are so sorry for your experience but our HR team are aware and dealing with your case"
I have been off work with accident related issues since 02/01/2025 I am now receiving no money of any sort and have a 22 week wait for an appointment with an orthopedic surgeon. I am being financially ruined because this "EMPLOYER OF CHOICE" does not have adequate insurance cover for anyone driving their vehicles and they certainly do not have any sort of morals.

Great Service & Value. Our account manager Hayley is brilliant in maintaining the account and keeping things on track. So impressed we are happy to agree our workwear contract for the next 2 years.