Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Have been using Typhoo one cup (Blue/red/white Box) now for years, they have always been a lovely flavour , round individual T bags wrapped in foil for freshness. Was shocked a few weeks ago when I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

There is nothing better than the simplicity of ordering online and this website was easy. Much better than walking around shops when your in your eighties only to find they've sold out!

Selskapet har svart

Vurdert til 5 av 5 stjerner

I bought flavoured tea for my wife. There was a problem with delivery, not Typhoos fault, but it was fixed immediately by Bethany in the customer services dept. A new supply sent quickly with a diffe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Tebutikk
  2. Kaffebutikk
  3. Teprodusent
  4. Tegrossist

Skrevet av virksomheten

It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

117 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Recently I've noticed that a large…

Recently I've noticed that a large amount of Typhoo teabags simply break apart. It's not as if they are stirred hard or squashed to get the maximum flavour, they are just not of decent quality. I'll get in touch with trading standards to register a formal complaint. Judging by the large number of people complaining here, Typhoo simply don't care and never respond to comments. Come on Typhoo, at least attempt to restore peoples trust and have the decency to reply.

25. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Typhoo

Svar fra Typhoo

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

Vurdert til 1 av 5 stjerner

Typhoo no longer cares about its customers

I have always bought Typhoo tea bags and generally purchase the large format packs quite frequently (2 x 1100 bags last time), unfortunately my recent purchases have been awful, with very poor flavour and the bags continually splitting & breaking
I complained to Typhoo directly, and after a few months still no response let alone a refund
This once great brand has totally gone down the pan

Finally got a response to this review 6 months later, in the meantime I managed to contact the company directly, and that was a total waste of time, offered a discount voucher to sample one of their other products!!

Yorkshire tea for me now on in, not only tastes good, but the company values its customers...

23. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Typhoo

Svar fra Typhoo

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

Vurdert til 2 av 5 stjerner

BUSTED BAGS.

One cup bags broke open in the cup, I informed ty-phoo. I thought I would buy the large box with 240 bags , I have used about 20 bags and 4 of them have broken in the cup. I won't buy any more ty.phoo. Baz
PS
Another 2 have just burst I wish I had given one 🌟 Bazz

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Typhoo

Svar fra Typhoo

Good morning,

Thanks for taking the time to write us a review.

We have recently purchased the Typhoo brand and are reaching out to anyone that has taken the time to provide us with feedback.

Were really keen on speaking with you directly but we have no contact details to reach you on.

If you can please give us a call at your earliest convenience on 0330 024 2323 and ask for Bethany or Adam, we will be more than happy to get this resolved for you.

Alternatively we have sent you a link to complete that just asks for some basic contact details.

We look forward to speaking to you soon.

Thank you,

Team Typhoo

Vurdert til 2 av 5 stjerner

Splitting teabags

Since Typhoo have changed the shape of there teabags from round to square they do no separate without splitting. Same taste that I personally prefer but losing 10% of teabags to tearing when trying to separating them. Thought it was a gimmick or promotion but I believe it's permanent. Might have to reconsider brand.

30. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Typhoo Tea bags bursting

I've always found typhoon tea bags to be reasonable quality but my last 2 purchases has seen bags frequently bursting in the cup so much so that even with extreme care we are losing around a third. I have changed brand not sure I will return to this brand.

18. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Bring back foil

Bring back foil , round , single tea bags . We would only buy those for years but now Typhoo you have lost our customer satisfaction . You should never fix what is not broken . Goodbye Typhoo 15

15. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have been drinking Typhoo for 63 years.....

I have been drinking Typhoo for 63 years but since 2023 the quality has deteriorated to such an extent that I will not be buying any more, ever. I had hoped that this was just a short term problem with the change of ownership but that is obviously not the case.
Not only is the amount of tea in each bag about half what it used to be, it is virtually tasteless, with minimal aroma and often not an aroma I associate with any kind of black tea. It makes no difference how long the bag is steeped it tastes like dish water.
The packs also come with an increasing number of broken bags and lots of spillage of loose tea that makes a mess everywhere.
I would give zero stars but needed to mark a star to be able to provide a review!

11. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Tyhpoo one cup teabags are appalling

I bought 4 boxes of typhoo one cup teabags at the end of 2023 (so they are still very much in date) as they were on offer at my local supermarket. Just started to use them this year. They were boxes of 100 teabags. I used one of the bags in the foil wrapper (which there are two foil wrappers in each box). One side was fine then when I got started to use the other one, the bags kept bursting, or so I thought. I had bought 2 of the boxes for myself and 2 for my mother. My mother had the same issue. The bags are unusable.

I contacted Tyhpoo initially by email to complain about the issue I had. I had no response. I tried to contact them by telephone which was hard as no one would pick up. I eventually got through and the woman that I spoke to said they hadn't received my email. Then "allegedly" she checked the junk folder and could see my email there. I gave her the batch numbers of the boxes which are the same. She was very nice and apologised and said that from time to time they have issues with the bags sealing. She would send out some vouchers. I thanked her.

Weeks passed and nothing. So I tried to contacted Tyhpoo by telephone again no one would pick up. Eventually got through this morning and explained that I had not received the voucher. She said they were posted out end of February and if I hadn't received them they could not do anything. I was shocked! I said that do they have no way of tracking them. She said no. I said well if I had used the voucher, they would have known. I am not happy as I have unusable teabags, their teabags defeat the purpose if I had wanted loose tea, I would have bought loose leaf tea.

I would not recommend Tyhpoo at all, I think their customer service is appalling, they know I have not used the voucher, or they could have simply sent an e-voucher we are in 2024 after all!

20. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Tea bags splitting daily

Recently purchased the big bag of Typhoo tea bags 440 one, I love the tea itself but extremely disappointed this time round as the bags are constantly splitting never known anything like it before. I have had these for years but I'm throwing away tea bags everyday due to the bag splitting I have would say I have thrown away easily 50 bags so far and not even half way through the bag yet.

17. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Changed brands

Changed to these after pg tips felt fit to ruin the pyramid shape and taste. Much better than the new square pg tips rubbish bags they produce now. Better taste and can get round ones so ideal and better price will stick to these now

1. februar 2024
Anmeldelse skrevet uten oppfordring

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