Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Vis mer
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Vis mer
Angela, was an absolute legend, we booked last minute with less then 48 hours to fly, there was a few glitches on the system due to the length of time until we went, but she stayed way after she fin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent
Excellent. Was getting in a mess with a booking on easyjet web, so decided to call to get help.
Very nice man named Daniel helped me, and it was swift, and easy, he spoke slow and I understood all he said, sooooo much better than a robot or trying to do bookings on line. 100% better. Thank you.
Valerie was amazing…
Valerie is amazing
Had a mishap booking online contacted travel solutions for help. Spoke with Valerie who from start to finish went above and beyond to sort out my issue. It was so refreshing to deal with someone so helpful, kind and knowledgeable. A very good experience. So thankful for valerie
Adam was amazing
Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.
Valerie was so kind and lovely and very…
Valerie was so kind and lovely and very helpful booking my holiday
Spoke with Adam today absolutely…
Spoke with Adam today absolutely fantastic customer service booked my holiday with confidence and Adam explained allthe process from start to finish recommend
Re booking a holiday
Adam,who dealt with my problem was very polite,efficient and professional in sortiing the matter to my satisfaction.He is a credit to your company.
Excellent Service
Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.
Great customer service by Valerie…
Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma
EXCELLENT PROFESSIONAL SERVICE FROM MAX
I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.
Super efficient and helpful.
Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.
Adam was great
Adam was great. He was very patient with me and helped me book the trip. Made everything easy. Thank you. I will definitely come back in the fututr.
I was very stressed
I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.
Daniel sorted the whole thing for us
Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.
I'm very happy with the advicer that…
I'm very happy with the advicer that help me called David Pascoe he was very helpful,Patient,Understanding and found me a good affordable holiday for me & my son.
Great easy service would recommend
valerie was a wonderful help
valerie was a wonderful help, she didn’t give up and tried her best to help me which she did!
Valerie was so lovely and helpful great…
Valerie was so lovely and helpful great service and easy to talk too!
Great customer service
Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!
Excellent from start to finish
Excellent from start to finish, Adam was really helpful as well
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








