I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Vis mer
Angela, was an absolute legend, we booked last minute with less then 48 hours to fly, there was a few glitches on the system due to the length of time until we went, but she stayed way after she fin... Vis mer
Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A fantastic experience with Michelle…
A fantastic experience with Michelle who answered quickly and asked questions to assist. We had tried to book online but the system was not letting us as it was telling us that the accommodation was fully booked.
Michelle confirmed all of the details and asked to call back within 10 minutes.
5 minutes later she was back on the phone telling us that she had put exactly the same package together and found us the accommodation we wanted for the original price.
Couldn’t fault it, polite, friendly and most of all helpful. Thank you so much.
good experience of booking
I had a really specific set of questions before I finally decided to book. I thought it would take ages but Valerie Burton the agent I spoke to was quick and very efficient thus making the whole booking experience very good. all information was given in a very good clear way and Valerie constantly reassured me so all felt right - will book again
This was my 1st time using travel…
This was my 1st time using travel solutions. I was really impressed with Valerie Burton so friendly but very efficient. It was a painless experience as Valerie took all the stress out of it.
Would highly recommend it.
Easyjet holiday booking
The lady who was called valerie was very professional and helpfull ,made it very easy for us to book our holiday even though we changed things half way through the booking
Valerie made ny experience brilliant
Valerie made ny experience brilliant. She was so helpful and kind and very knowledgeable about everything to do with booking a holiday. I am very pleased and excited about getting my holiday booked through Travel Solutions. I feel as if I've done nothing whatsoever and have a holiday to look forward to. Thank you so much Valerie. You were fabulous
Regards
Kathy x
Adam was superb
Adam was superb. Restored my faith in booking over the phone.
Very helpful
After EasyJet raised the price of our holiday twice while trying to book, over £300 more, I called Travel Solutions Network. Adam was very helpful and understanding with my frustration at this. He ended up getting us better flights and saving us £500 from what the highest price became. We are very appreciative and will use them in the future. Thanks Adam
Thanks to Adam who arranged everything…
Thanks to Adam who arranged everything and was very prompt at sorting my holiday out A*****
Booked our holiday today with Adam who…
Booked our holiday today with Adam who was very helpful.Adam explained everything & all emails followed as Adam stated.Great customer service & Adam is most certainly an asset to the company.Thank you very much again Adam.
Nick was absolutely helpful
Nick was absolutely helpful! I was really nervous on how to book my flights and hotel and nick booked it for me and talked me through how to check in and how to download my tickets onto my phone and how to print them off and also helped with booking special assistance a big weight off my mind and also reassured me he is available to help with anything else thanks very much nick
Great customer service
Fantastic, I had a query today that was not straightforward and spoke to Lucy. She was lovely, very understanding very helpful and solved my problem. Best of all she was personable and it felt like she was really listening which is rare when you have to call helplines. Fantastic service A*
Helpful on many levels...
Helpful, polite, responsive and enthusiastic - Adam was a great ambassador for this business and EJH - despite it being late afternoon on a scorching hot bank holiday Monday.
Talking is the best way to book a holiday!
Valerie helped us book a last minute easyJet holiday. Looking online, it was a bit complex as our party was coming from two different airports and all the options were daunting. Valerie made it really easy and was great at communicating options / costs / finding the best days to travel. Great service and a really pleasant experience. So much better than online. Thank you!
Excellent customer service from Valerie…
Excellent customer service from Valerie Burton in booking my holiday for myself and my friends which I was struggling to book online. She went over and above in accomodating all our needs.
Great customer service
Great customer service! Very helpful
Exceptionally helpful agent (Valerie)
The agent (Valerie) was exceptionally patient and helpful in dealing with our booking issues. She took time to explain the process, ensure that we understood and completed all the admin with great efficiency.
Throughout the call she was very engaging.
I booked a package holiday today with…
I booked a package holiday today with Valerie Burton she was so lovely and helped me sort out my holiday as I was having a nightmare trying to do it online she sorted everything out for me and my group as I have some one in my group who needs Speacial assistance Thankyou so much
Package holidays through easyjet
We booked with Adam Hallsworth, he was so patient and professional. Really gave us good advice and knew exactly how to deal with his customer. Would really recommend asking for him when booking through easyjet
5 star service from Adam Hallsworth…
5 star service from Adam Hallsworth when booking our holiday. He was so informative and helpful. He has assisted with my follow up questions with no bother. Would definitely recommend and will be keeping his details for any future bookings!
Excellent
Excellent. Was getting in a mess with a booking on easyjet web, so decided to call to get help.
Very nice man named Daniel helped me, and it was swift, and easy, he spoke slow and I understood all he said, sooooo much better than a robot or trying to do bookings on line. 100% better. Thank you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








