Super easy to get our foreign cash. Ordered on-line, then able to pick it up in Whangarei. There was no line when we went to pick it up, and the person helping with the transaction was friendly and he... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered my foreign currency online which was easy to do from the website and I was reminded that my order was ready to be picked up. The person whom I collected it from was super helpful and polite... Vis mer
Selskapet har svart
It was easy for me even as a pensioner to order funds online. The options as to where I could pick up and the date I selected to pick was fantastic. When my funds arrived at my designated place I not... Vis mer
Selskapet har svart
Staff were very good explaining usage and the advantages of using the card. Very handy card to use when overseas! Travelex sure made our card use easy. Plus topping up thru the app is very straightfor... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Skrevet av virksomheten
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Kontaktopplysninger
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, New Zealand
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Contradicting advice between staff
Contradicting advice between staff. One said we could exchange currency for lower denomination and another flatly said no when we went to branch
3. juli 2026
Svar fra Travelex NZ
We appreciate your honest feedback. It’s great that some your experience was positive, but we know we can do better. Thanks for helping us improve. Wishing you all the best on your journey. Bon voyage, from Online Support Team!
Easy
Easy online purchase, friendly staff to carry out transaction of money on collection
3. juli 2026
Svar fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Being greeted on arrival was great
Being greeted on arrival was great. However I had pre-ordered my currency, and had to wait in que for 45 minutes to collect it, as other people were ordering at time of visit. I think if there was an express service, for people who have ordered on line, just there for pick up, it would be a much nicer experience.
3. juli 2026
Svar fra Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
good experience
It's been a good experience but I've noticed i may have this wrong but I can't use a bank account to transfer money into travelex only cards. Is this correct. My apologies if I'm wrong. Otherwise very happy with it.
2. juli 2026
Svar fra Travelex NZ
Thanks for your feedback. We’re glad to hear some of your experience went well, but we’re sorry it wasn’t perfect. We’re always working to improve, so we appreciate you bringing the issues to our attention. Safe travels! Kind regards, Online Support Team.
Convenient Travelex Card
I have now used my Travelex Card in 3 countries. I have found it a very convenient way to use money overseas and being able to load my card prior to travel and then transfer from one country's currency to another to be very convenient. I also save on bank fees.
25. juni 2026
Svar fra Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Reliable and you can count on the app…
Reliable and you can count on the app when travelling overseas
2. juli 2026
Svar fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Ordered foreign currency and they performed. was…
Ordered foreign currency and was informed when I could collect it. Travelex true to their word! An outstanding experience for the working professional who can't often get time off work to do the things that need to be done. Thank you for the clear communication. Oh and the guy who works in the Hamilton office is cute too.
30. juni 2026
Svar fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Great customer service
I had phoned through to the Waikanae Travelex before driving 55kms. My queries were throughly explained and the currency in denominations I needed to purchase were on hand and offered to put on hold until my arrival.
Naomi was very pleasant, friendly and kindly assisted and resolved an error I had made.
I would definitely use this Travelex branch again because of her service.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Travelex NZ
Hello! Your lovely feedback about Naomi has truly brightened our day. They’re a valued member of our team, and it’s wonderful to hear they made your experience so enjoyable. Rest assured; your kind words will be shared with them. Thanks again, and we hope to see you soon. Kind regards, Online Support Team.
Have been using the services of Travelex
Have been using the services of Travelex for several years for card and FX.
I appreciate the security measures online when topping up your card. Ordering cash and collecting at the airport is great,
Love the staff at Sylvia Park, they go out of their way to ensure i have the notes I requested.
1. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Easy to use
Thanks for making it easy to obtain foreign currency even when we dont live in a big city.
25. juni 2026
Svar fra Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
Easy to do transaction online
Easy to do transaction online, pick up also easy. Great service thank you
1. juli 2026
Svar fra Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
Process for ordering is easy and the…
Process for ordering is easy and the follow up to advise me when funds are available is convenient.
28. mai 2026
Svar fra Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Using my Travelex card in Australia was…
Using my Travelex card in Australia was easy to top up and accessible in all retailers. I highly recommend this card when travelling internationally.
30. juni 2026
Svar fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Svar fra Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
The service was excellent and I got…
The service was excellent and I got updates about my order and when and where to pick it up and ordering on line was easy
30. juni 2026
Svar fra Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Exchange was very straight forward
Exchange was very straight forward, great customer service.
30. juni 2026
Svar fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Straight forward transaction
Easy to pay online and order ready when I arrived to collect
30. juni 2026
Svar fra Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
The team at the Lambton Quay in…
The team at the Lambton Quay in Wellington were accommodating to get my money ready on time and super friendly.
30. juni 2026
Svar fra Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
All went well,
All went well, easy to order, items correct, staff were knowledgeable and friendly...keep the cash going!! :)
30. juni 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
S very easy to order online thou b good…
So very easy to order online thou b good to have an area where u can add any requests eg: crisp clean bills of USD for Combodia. The young lady in Waikanae was very professional and just awesome - she was exerlent.
29. juni 2026
Svar fra Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.