This lady ( Olivia ) is absolutely first class. Calm, precise, conscientious, and very pleasant. Talked me through everything and promised to phone me a week later to guide me through the set up - w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Vis mer
Selskapet har svart
Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Vis mer
Selskapet har svart
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Kontaktopplysninger
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Storbritannia
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A great experience once I got through…
A great experience once I got through to the agent - she was very efficient. However, finding the right number and ext was a big troublesome!

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Easy setup
Called to activate my membership and set up the mobile app. Process was straight forward and only took a few minutes chatting to helpful customer service agent.

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The contact wait time was low
The contact wait time was low
The person understood what my problem was and quickly found a solution
He was helpful when I needed extra help and thoughtful when involving my wife in the process

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Subscriptin renewal
We have Tracker installed on all our vehicles and I was phoning to renew one of our subscriptions. Lionel was very nice and chatty and explained our policy. It was also explained that payment details taken over the pone were secure.

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Super polite
Super polite, very calm and extremely helpful. Great service

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Easy to contact Tracker, Efficient Service
Easy to contact Tracker by telephone and Richie who I spoke to dealt with my vehicle registration change very quickly and efficiently.

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Jas was brilliant
Jas was brilliant, no drama sorted me out super quick

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Had an issue getting the app to work…
Had an issue getting the app to work with the replacement unit. Quickly and efficiently sorted out by Rishi

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Thanks Pamela for a great onboarding…
Thanks Pamela for a great onboarding experience. Thanks for taking me thru the app setup.

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Very knowledgeable and helpful
Very knowledgeable and helpful, nothing to much trouble, Thank you

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Quick easy helpful service by lionel
Quick easy helpful service by lionel

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New nano tracker
Had a couple of phone conversations to sort out my new nano tracker. My orginal one I bought via Adrian Flux insurance. As I am not longer with that company I was buying my new one direct from Tracker. Not that easy and straight forward but all sorted out in the end and Keya was great.

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Tracker installation
Booked in no problem.
Kept informed of arrival time.
Installation quick and hassle free.
Clear explanations.

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Great srevice from Pamela
Pamela was efficient and helpful an sorted my problem in minutes.
Excellent response.

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Subscription renewal
The renewal was handled by Bianca, she was friendly, but also professional, and guided me through the options.
Once my decision was made we went through the payment stages which also went smoothly.
very pleased with the service.

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Good customer service
Reminder calls regarding the renewal, but no pressure to renew. Emails were timely and detailed.

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Tracker on my caravan was due for renewal
The tracker on my caravan was due for renewal after five years, which I wasn’t aware of. Tracker contacted me to explain this and kindly offered a discount as a long-standing customer. Kelly clearly explained everything and arranged the renewal, with a company scheduled to arrange a visit to the caravan, which is in storage, to replace the tracker.

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Tracker support
The help, patience and friendliness of Keya and several other people on the end of the customer support line has been excellent. The issue is still in progress, so I'm reserving the fifth star, but the people and the underlying customer support system are as good as it gets.

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Jessica sorted out our TT app
Jessica sorted out the issue with Tracker touch app professionally and friendly manner.
After changing vehicle it was was tricky to add the replacement car.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







