This lady ( Olivia ) is absolutely first class. Calm, precise, conscientious, and very pleasant. Talked me through everything and promised to phone me a week later to guide me through the set up - w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Vis mer
Selskapet har svart
Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Vis mer
Selskapet har svart
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Kontaktopplysninger
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Storbritannia
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The lovely lady on the phone from…
The lovely lady on the phone from Durban was very helpful and so pleasant it was a joy to talk to her

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Trustworthy
Tracker (Keya- Accounts Consultant) contacted me to say the battery had depleted on my Tracker as last signal from it was received in mid December. Now early January.
Went through options. Service/battery replacement or get a brand new updated Tracker for virtually the same price. Went with the latter. Installation to be arranged.
Similar situation 6 years ago when similar situation arose. So the Tracker battery lasts about 6 years. Could get expensive over time. (My track car is almost 13 years old now). But it is just about a reasonable cost. But it was never something I thought of when I went with Tracker at the start - having a regular back up battery replacement. It is an additional unexpected cost. No issue with Tracker as a company. For peace of mind, I would rather have it than not.

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Very helpful
Very helpful, easy to follow instructions,

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Good communication
My communication with the company was a positive one, my request was acted on quickly and professionally and politely.

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I got a phone call from Lionel about…very helpful experiance
I got a phone call from Lionel about the tracker in my classic Jaguar car, I was very rude to him and told he was a scammer. He was so patient with me and sent me verification of who he was. I was truly mortified, Lionel was kind and could not be more helpful to me.

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The company representative was very helpful
SAMANTHA WAS VERY HELPFUL AND EXPLAINED EVERYTHING

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Diligent contract management and excellent customer service
Very diligent and persistent action by Tracker in contacting client to advise about problem with existing product performance, which required urgent attention. Provided with options for replacement at very attractive prices, in recognition that I am a long-standing customer.
Excellent customer service via e-mail and telephone contact from Keya.

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Keya was very clear and pleasant on the…
Keya was very clear and pleasant on the phone and easy to talk to . The service has been excellent

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Recent Tracker Installation
My new tracker was installed at the agreed time and the installation itself was quick plus the engineer was very clean so I’m very happy

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Replacing expired tracker unit
The product meets our needs and staff were very helpful. ( if over zealous in pursuing me to replace my unit when age expired!!)

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Tracker registration
Spoke to a member of staff today to register my tracker they were very helpful and resolved the issue in no time at all.

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Lionel was very professional and made…
Lionel was very professional and made the renewal transaction very easy . Would highly recommend this company.

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Effortless experience
Clear, concise, friendly & efficient; explained reason for the call, provided options, fully answered the questions I had, swift follow-up & resolution

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Lionel was wonderful
Lionel was wonderful, he is very patient and thorough with his explanation, great to deal with!

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The representative was helpful and patient
The representative was helpful, patient and, most importantly, enabled me to complete the task that, initially, had seemed impossible.

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Very helpful service line
Not the easiest system/product to get to understand, but Lionel was exceptionally helpful and made the process pretty seamless

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Excellent customer service
Excellent customer service. Thank you Keya

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Excellent
Couldn’t fault the company, appointment process easy.
Tracker came to my home for install. Excellent engineer
Easy to give 5 stars

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Excellent service
Bianca was extremely pleasant and helpful with no pressure to purchase. First class

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







