Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Vis mer
Selskapet har svart
Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Vis mer
Selskapet har svart
Easy installation of new device at my home. I had many calls from a couple of months before my contract expired but no messages were left. When finally I booked the install there was a wait of several... Vis mer
Selskapet har svart
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Vis mer
Selskapet har svart
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Storbritannia
Har svart på 81 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If I could give a zero review I would. Tracker fitted on a Bailey Caravan / whilst in storage no battery alerts - when I collected the van (luckily was still there!) caravan battery completely dead unable to be charged - hence £200 new battery - then contacted Tracker to ask why no alerts and told battery in tracker needs repair/servicing at £150 - no confidence in this Tracker at all - despite paying monthly subscription tracker allowed to die and still no alerts - just glad it was stolen as insurance would not have covered it as Tracker ineffective😡.
Had alternative tracker fitted and rang to cancel subscription - email confirmation to say ‘thank you for informing us your van has been sold’ - my van was not SOLD we CANCELLED your tracker service

Svar fra Tracker Network UK
Very accommodating and understanding and offered a good deal.

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Svar fra Tracker Network UK
I rang to have my tracker serviced and was offered a newer version for £20 more than the service price.
Absolute bargain

Svar fra Tracker Network UK
Tracker let themselves down when they fail to inform customers of a subscription that may be coming to an end. Mine had lapsed, my responsibility but for what we pay it could be better.
When I rung Tracker to renew the representative I spoke to was polite but rushed through the process making her difficult to understand. However the process and booking was completed properly.
When the fitter arrived he was on time and polite but was ill prepared and had been given the wrong information as to the previous Tracker fitted and its location.
He then started to remove trim unnecessarily looking for it. There was a lack of experience and knowledge of the vehicle he was working on and this resulted in me having to get involved and help with the installation process.
The whole process was stressful and lacked professionalism, knowledge and experience. If it wasn’t a requirement for insurance a wouldn’t have had it fitted.
Very professional company .first class response to my email

Svar fra Tracker Network UK
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception.
It's rare nowadays to get through to an actual person without having to go through several layers of poorly worded menus, or waiting for an hour listening to a message saying "your call is important to us..."
However with Tracker it is straight through to a person (Keya), who dealt with my questions and renewal quickly and without fuss.

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Svar fra Tracker Network UK
The lady who answered my call was pleasant and helpful but despite updating my records that my car is now sold and I no longer have a Tracker, I'm still being pestered by alerts on land line and mobile phones that my car might be stolen. All fairly depressing.

Svar fra Tracker Network UK
Keya made the whole experience of renewing my 5yr Tracker subscription very straight-forward. Without asking she gave me the various options, asked if I had any queries, and dealt with my purchase very well.

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Svar fra Tracker Network UK
Fantastic customer service by Keya helped me with my query and was very helpful .

Svar fra Tracker Network UK
I was dealt with very quickly and efficiently, my call was answered reasonably quickly

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My Tracker was installed a few years ago, and I never had to contact them before.
I called today as I had sold my car and was dealt with by Olivia, the cancellation process was very easy and I had confirmation email within minutes.

Svar fra Tracker Network UK
great experience.the lady was very helpful.and understanding.she helped me.thanks a brilliant service.

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The tracker worked exceptionally, the car was stolen from my driveway and with the tracker, I got the car back very quickly., excellent

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The engineer was very good and helpful. We were out in zero temps and he kept going and chatting about my new device. The workmanship was very good and back up calls.

Svar fra Tracker Network UK
The Tracker Team have been helpful and courteous in responding promptly when I informed them of a change of circumstances.
Thanks.

Svar fra Tracker Network UK
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.