From start to finish the whole experience was amazing, a more than lived up to my expectations & more , would thoroughly recommend this experience. Mine was at Lydden racetrack and all the drivers and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Their customer service is the worst I’ve experienced. A Trak day was purchased for my birthday. I wrongly thought 12 months to use but it was less. After realising, I contacted them via... Vis mer
Becky was absolutely amazing!! My issue was sorted out almost instantly! Super polite too. Thank you becky :)
we had a lovely and unforgettable time with my son and his wife when the grandchildren were treated to a fantastic driving experience . all the staff were very good at what at times is a very fast m... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Trackdays.co.uk offer a complete list of UK Car and Bike Track Days as well as Driving Experiences. Order a gift voucher for an experience or book directly onto a date. Trackdays.co.uk has the best customer service rating in the industry and was founded by an ex Racing Champion. For an unrivalled booking experience and excellent customer service. Look no further.
Kontaktopplysninger
Threshelfords Business Park, CO5 9SE, Colchester, Storbritannia
- 01376 809001
- info@trackdays.co.uk
- trackdays.co.uk
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I found the customer help team great
I found the customer help team great, they were very helpful and tried their best to give me the best advice , I couldn't fault them .
Great customer service
I could not book the venue i wanted online so had to call the office, both the ladies that i spoke to were really helpful and super nice.
Great staff
Becky listened to hear what I was after and patiently found what I was after and had it all sorted in no time. Well done.

Svar fra Trackdays Limited
Excellent customer service should never…
Excellent customer service should never be underestimated thank you Beth was really easy to book my experience

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Great service
Beth at Trackdays was really friendly, polite and professional. All our requests dealt with efficiently and without fuss. A pleasure to deal with. Our son will be delighted I am sure. Thank you and Merry Christmas

Svar fra Trackdays Limited
Extremely satisfied
Good afternoon,
I found the customer service extremely friendly, polite and helpful! A true credit to your company. Have a lovely Christmas everyone.
Kind regards
Shelley

Svar fra Trackdays Limited
BOOKING MADE EASY
Alison was knowledgeable, friendly and obliging. Dealt with my enquiry and order immediately even changing the look of the voucher to compliment the gift I ordered. Highly recommend this customer service and will definitely order through this company again.

Svar fra Trackdays Limited
Very good customer service
Very good customer service. Beth helped me purchase a track day as there was an IT problem their end. Thank you Beth 😊

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I had Alison helping me and thank god…
I had Alison helping me and thank god she did. She talked me through all of my options and and ran me through the prices helping make the best decisions for my partners surprise birthday gift

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Excellent customer service
Beth was extremely helpful. She was very professional and friendly. She assured me she could fix my mistake and did so. Great customer service.

Svar fra Trackdays Limited
Fantastic staff
The staff were fantastic, unfortunately didn't catch all their names but Karen was fabulous. The amount of waiting around unfortunately knocked off a star. We were over an hour over a 2 hour time slot turned into 3 and a half hours. The car we booked was not available and unfortunately not a lot of alternatives were offered. However we would recommend as the staff were great and our daughter loved the experience.

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Alison was fantastic
Alison was fantastic. She went away to confirm the answers to our questions and then rang us back. We were then totally at ease with making the booking.
Alison provided excellent customer service.

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A very pleasant experience
A very pleasant experience, Alison was polite and explained the landaway flight that we purchased for my son’s 40th birthday I would definitely recommend this company for there customer service

Svar fra Trackdays Limited
Voucher extension
I contacted Trackdays today to extend a voucher for my newphew.
They could not have been more helpful and lovely on the phone, (thank you Alison 😊) and fortunately my forgetful nephew now has another 10 months to complete his Junior F1 experience - thank you!

Svar fra Trackdays Limited
Good customer service
I received a voucher as a gift and haven't been able to use it yet. I needed to change the voucher and extend it's expiry date. I spoke to Alison on the phone and she was very helpful, making the process easy and straightforward.

Svar fra Trackdays Limited
Really helpful cheerful and friendly

Svar fra Trackdays Limited
Great service
Unfortunately our grandson was not able to use his driving experience voucher before it expired. When I phoned Trackdays, Alison soon sorted us a new voucher for a small handling fee.
A memorable, but imperfect experience
It was great to drive a range of cars that are almost certainly out of reach (price-wise) for me and probably most other people.
The day was as well organised as it could be I think given how many people were there. It can be confusing at times as you can be called for your next car while you're on your way to your current one. No biggie though as they will call you again later.
The 'instructors' are generally friendly enough and have differing levels of trust in you as a driver. I had four different instructors for four cars and the last instructor didn't trust me at all with the brakes. She was braking for me, and far too early on approach to the corner, which did take the fun out of driving that car.
One of the cars I drove was the Aston Martin V8 Vantage. I chose it specifically because it has a manual transmission, however the transmission was completely broken and the gears were near impossible to shift. I was told to keep the car in 3rd gear all the way round the circuit, which was quite boring and not what you want from a super car experience.
For me, what puts this review up to a 4 star is the great customer service. I got a call a few weeks before the event to tell me that a car I had chosen would be unavailable on the day. I was given an upgrade to one of the premium cars (Ferrari 599 V12) at no extra cost. The lady on the phone was very polite and definitely went the extra mile.
Overall a great day out, but my advice to the organising company would be to, at the very least, make sure all cars are mechanically sound. I'm not expecting perfection, but being unable to shift gears is a bit of a let down.
Becky was so so helpful she helped me…
Becky was so so helpful she helped me plan the whole day for my partners 40th birthday.
Told me what was available prices card etc she has been amazing thankyou so much Becky
Beth
Left my experience for myself and my son a little too close to the date due to unforseen circumstances.
Beth was extremely helpful. Offering me dates and times after my expiry date.
Thanks for you're help.
Andrew
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