Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I'm sure if all goes to plan, it's a great company, but when war erupted this Spring they refused to refund any of our participants, claiming the trip could still go. Every one of our flights cancelle... Vis mer

Vurdert til 5 av 5 stjerner

What an incredible experience! The in country guide made for an unforgettable time. She ushered us to such unique places and gave us an in detail explanation about everything we saw.

Vurdert til 5 av 5 stjerner

My trip to Jamaica during president's weekend has been extremely enjoyable and memorable. I don't know what we would've done without TourHero, Rohit, and the other amazing individuals who assisted us... Vis mer

Vurdert til 5 av 5 stjerner

TourHero was outstanding in service,care, looked into intricacies, helped us personally in all fields catering to our requests and needs . We had a health scare and from hospital to take off they were... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

TourHero is a social travel platform that enables anyone to meet like-minded individuals through unforgettable journeys.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

164 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I felt looked after the entire time

I felt looked after the entire time. My life was in your hands and I didn’t have to think. Ali was so warm and knowledgeable and friendly. The amount of things and places we saw was above my expectations. Hotels were selected well and so clean and friendly staff. Mohah was an excellent guide as well and I’m so glad I got two personality types as guides. I felt safe with the driving and knew we could always count on not waiting long for pickups. The only thing I would have liked was to eat at more local restaurants as well as the ones we went to.. like eat where locals eat/ eat with Moroccans not just tourists. I didn’t know we were going to a winery and it was extra special. I LOVED my time with Tour Hero. Also, all correspondance before and during trip was so quick/polite and informational. I shakran, merci beaucoup and thank you forever

22. oktober 2025
Vurdert til 1 av 5 stjerner

This is extremely disappointing

This is extremely disappointing. It's now the second time I've joined a scheduled call and no one showed up. Why reach out to content creators, encourage them to set appointments if you're not going to respect people's time?

This kind of inconsistency reflects a serious lack of professionalism from TourHero. I expected better.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til TourHero

Svar fra TourHero

Hello Sylvie,

We appreciate you bringing this to our attention and giving us the opportunity to improve. We're truly sorry for this experience and you're absolutely right to feel disappointed. We understand how frustrating it must have been to wait twice without notice, and this is not the level of respect for your time that we aim to uphold.

Our Business Development Manager will be reaching out to you personally to clarify what happened, make things right, and arrange a one-on-one call at your convenience.

Vurdert til 5 av 5 stjerner

This was one of the best trips I've experienced!

This was one of the best trips I've ever taken. Richie is a great host and the people that came on the trip made it even better. The White Paradise Resort staff and resort were amazing. The food and drinks were delicious. The rooms were beautiful. All the activities planned got better each day. The tour guides and driver Peter, Mustafa, and Jacob did a great job as well. This trip was definitely one for the books.

1. oktober 2025
Vurdert til 5 av 5 stjerner

The trip was well organized

The trip was well organized, efficient and professionally done. Our tour guide, Ale, was cordial and knowledgeable, our driver was safe and timely, and our travel expert, Trish, kept us on time, answered any and all questions and made the trip a seamless experience with her professionalism and personality.

27. september 2025
Vurdert til 5 av 5 stjerner

Tour hero thought of everything

Tour hero thought of everything! From coordinating excursions with the venue to double checking preferences with the travelers. They made sure everything stayed on track. Communication was clear, and consistent We had all the information and help we needed from the first conception of the trip, throughout the planning phase, arrival at the venue, daily reminders of the next day’s itinerary, all the way through to after we returned home. I felt very taken care of the entire trip.

20. september 2025
Vurdert til 5 av 5 stjerner

TourHero 5 Stars!

Everyone on the admin side was extremely helpful in guiding me towards the best choices to make the retreat a complete success. They were all timely in communicating and supportive in nurturing the event to fruition. Once on-site, the daily itineraries were great in keeping things running well, and any real-time adjustments were met with grace and speed. 10 out of 10!

11. august 2025
Vurdert til 5 av 5 stjerner

Everything about the experience was lovely.

Everything about the experience was great. They made sure to put us in the most beautiful hotels, dine at really lovely restaurants, and provided thoughtful experiences that were connected with a local agency. I didn't feel like I needed to do much planning with them - every night they would send an itinerary for the next day and we all felt incredibly prepared for everything.

4. august 2025
Vurdert til 5 av 5 stjerner

TourHero & our personal guide Smitty were 100% the best!

We were taken very good care of from start to finish. From all of our pickups & dropoffs, to dining establishments, to hotels. and our personal guide Smitty was the absolute best. his knowledge and patience were incredible.
If i go back, i would 100% use TourHero, and i would insist on having Smitty as my guide.

28. juni 2025
Vurdert til 5 av 5 stjerner

The Shamballah retreat is a place for…

The Shamballah retreat is a place for total relaxation and self-awareness. From the yoga sessions with Collete and Adam, enjoying every moment of each session, bringing out the best in each one. Also, taking walks at any time of day to recharge my inner energy, near the sea and surrounded by nature. And then those meals were wonderful—delicious, nutritious, and meatless, something special for me. I'm so glad I took this time to relax and enjoy the peace and quiet of such a special place.

19. mai 2025

Dette er Trustpilot

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