I have a cancer diagnosis and have been trying to get a refund for my membership this season as I cannot attend matches due to chemotherapy. This was before payment was taken. I have sent many emails... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I booked through Seat Unique for BTS, and it seemed none of the staff knew what was going on. My package included a welcome drink and an extensive buffet. However, on arrival, I was sent back and f... Vis mer
Awful Customer service for Hotspur+ members when have an issue and you have taken money I needed refunding. Emailed 16th July and still no reply 3 weeks later, despite giving me a case number on a gen... Vis mer
On Visiting from Canada Ontario was at last night’s Champions League game 4-0. Great performance and Atmosphere. Was able to connect to the stadium Wi Fi with ease.Beer was cheap and cold compared to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The official site with news, team, players, fixtures, Spurs TV, match reports, tickets, travel, membership, history, stadium and more...
Kontaktopplysninger
High Road 748, N17 0AP, London, Storbritannia
- tottenhamhotspur.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered a customized jersey for my son…
Ordered a customized jersey for my son for Christmas. Numbers had all kinds of bubbles on them. Said after thirty days I was out of luck. $165 plus to get terrible workmanship. Never again
Nice stadium tour
Nice stadium tour. Incredible venue!
Visited the Tottenham stadium today…
Visited the Tottenham stadium today with my daughter, what a great day , started with the Dare Sky Walk , our guide was Izzy lovely and very knowledgeable young lady and very engaging a credit to the club , felt very safe what a view then went on to the stadium tour WoW what a stadium got some great pictures and memories , well worth a visit even if you aren’t a football fan .
The Dare Skywalk
The Dare Skywalk
Izzy/Issey (sorry, not sure of your spelling) helped lead our group through a great experience today. She was fun, friendly and engaging.
I made this known during the walk, maybe not the wisest move being 45m above the pitch, but I am not a Spurs fan… but the experience I had today was amazing and it was great to share such a time with my Dad and the other Spurs fans we went up with this afternoon. Thank you.
The Dare Skywalk
We had a great experience with Ellis on The Dare Skywalk today. Excellent insider knowledge and interest. Thank you Spurs xx
Stay in your lane tottenham
RIP. i watched the north london derby this weekend... it made me giggle. saka, smith rowe and AUBAMYANG ruined lloris' passion for the game. you are a joke of a club stay in your lane
Used to strive for Glory
What is the point of the best stadium in the land if the fare being served is so unpalatable.
There was hope under Pochettino.
This has all but disappeared
No parcel NO REFUND
Let my daughter place an order for her birthday well in advance where the total ended up with 'free shipping' (and no option to choose alternatives). Needless to say: it didn't arrive, demanded a refund or order replaced WITH INSTRUCTIONS TO USE ARAMAX for shipping - AGAIN the incompetent staff in the shop send it via the cheapest option and NO PARCEL AGAIN. 5 MONTHS LATER, don't even reply to e-mails hence this reveiw - beyond disgusted. Missed my daughters birthday. DO NOT BUY FROM THEM - EVER. They are very fast to "update" your shopping cart and to remove bad reviews from their website. PSG #TheMessiStore etc are great alternatives.
Most pathetic attempt by Neil I've ever seen: blaming ME for THEM sending out the wrong parcel on another order to demonstrate why Aramax should have been used. According to Neil they only do refunds after 28 days which at the time were waaaaaay past 28 days. And then be offended when I get angry at their incompetence? Really now?
Tottenham - Dare Skywalk Experience
I recently did the Tottenham Dare Skywalk experience - it was an absolutely brilliant experience from start to finish. I actually received the experience as a gift voucher for a birthday present, I was given a weekend experience but due to personal schedules I had to switch this over to a weekday experience...the customer support team were very friendly and helped change that quite easily. On the day the experience was first-class, very easy to check-in and get ready for the climb. Our guide on the day was a fantastic guy named Otto, he was very knowledgable about the new stadium, the club history etc., he was very friendly and had a great sense of humour which made us all feel very relaxed. Overall it was a great day and a brilliant experience...highly recommended...5 stars!!! - and WOW!!! what an incredible stadium!!!
Business falsely taking fans money by…
Business falsely taking fans money by advertising a good head coach (Conte) and then not delivering whenseason tickets were sold .... this is bad business practices and borderline robbery , surely the chairman of this club knows how to operate a business and try to make fans happy rather than kill his own product! We as customers have been disappointment and disrespected, and I hope you remember one day that customers drive your business and not your pockets
Kind regards
One of the fans you have disappointed and disrespected
I prefer not to speak…
Awful viewing experience
Awful viewing experience, terrible management of the so called ‘club’ and the owners ONLY care about profits, not football. Nothing short of a disgrace.
BOYCOTT TOTTENHAM HOTSPUR FOOTBALL CLUB!
Daniel Levy is a bald fraud, liar and conman. Do not give these people your money. Don’t spend on tickets, merchandise or with their partners until they up and sell the club. Hit them in the only place they care about, their pockets.
Quick and helpful customer service
Had problems ordering with a promo code and customer service was quick in sorting it out. My husband had similar good experience with customer service
Dare skywalk
Today I experienced the best view of the new stadium on the Dare Skywalk. Totally amazing, totally worth the money.
Would highly recommend to and Spurs fan.
Awful customer service.
Awful customer service.
Placed an order, receive ok but one item was too small.
Checked online and it said if you want a quicker refund, return to a Spurs shop which I did.
The Assistant Manager said he would return the item and to ring in a week to check the item had been returned.
I telephoned a week later and was told it had been returned.
One week later I telephoned three times and emailed Spurs Customer service and was told they had not received the item.
Finally through an email I was told it had not been sent back from the shop.
This is disgusting service from a company as big as Tottenham Hotspur.
I will not be ordering from them again.
Ordered some merchandise from the…
Ordered some merchandise from the online store. Brilliant! All arrived within 2 days, I was kept updated of dispatch. Well packaged, all correct and no damage. Very impressed, got things in the sale for great prices. Two grandsons will be happy with their birthday present. Thank you Tottenham!
€uropean $uper £eague
Tottenham Hotspur are reviewing racial…
Tottenham Hotspur are reviewing racial abuse to their player ‘Son’
They should be reviewing why he is such a cheat and why their management endorses this behaviour!!!
Poor customer service...
Poor customer service seeking to rely on T&Cs designed to get one over on customers
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