Tottenham Hotspur Anmeldelser 

Spurs own brand clothes and merchandise is truly shocking quality and over priced. Usually the clothes last about 2-3 months and then you notice either stitching coming apart, transfers coming off or shrunk so it will fit my 8 year old! The Nike stuff from the shop of fine... I am a season ticket holder and have now stopped buying from the shop.

I returned the goods and got proof of postage from the post office, 2 months later I am still awaiting my refund. Have been in weekly contact via email as the phone number is currently unobtainable and have been repeatedly fobbed off. Very poor customer service indeed!!

The experience at the new Tottenham Hotspur Stadium is wonderful. It's amazing to see how far the club has come.

amazing stadium, best in the world

What a stadium, this place is amazing. Fantastic choose of food and at a reasonable price as well. The food also actually taste really good.
Everything about this place is just right.

I fail to see what all the fuss is about, the washroom facilities were far from clean and smelled like the Thames sewage works in Barking! There is very little chance I'll be there again in a hurry. And the stewards were more aggressive than the so called thugs shall we say.

But on a lighter note, I did enjoy my meat pie and cup of tea, even though it was in a paper cup

Awesome stadium ... foods very pricey but i suppose thats the difference when you go down south!!! oh and beer without a head is un heard of where im from

I went to to Tottenham stadium with my cousin for the first as he is a Spurs fan and we wanted to a stadium tour, it was really good and enjoyable. The person who did the tour guide was very good and he was funny and explained things clearly. Showed us what happens at the stadium during match day and where do players and showed us their changing rooms and facilty. The Best tour I had. I forgot the person name who did the tour but I know the date which was Saturday 22nd February and tour time was 2pm. Thank you for the amazing tour. :)

Terrible customer service, don't shop here!

Ordered a jumper for my dad for Xmas which never arrived. Have contacted Tottenham shop many times now and keep getting brushed off, told to contact the post office myself or told that it has been delivered (it definitely hasn't).

I just want a replacement or a refund but they are refusing to help. Shockingly bad customer service. You just dont expect it from a big company.

I got my fiancée a jacket & slippers from here & the quality of there products are great. Delivery is always as they say even sometimes earlier. items for the prices aren’t to bad either for the great quality you get. Thankyou.

Wasn't able to get access to the ticket site, which now results in a three days stay in London without any match to watch. Thank you very much. When I finally got through, there was a fail when I tried to order. I don't really get pi#sed often, but this is really pissing me off... Additionally, they haven't responded to my mail for a week now...

Love my shirt - please don’t sell Erickson!

I am deaf/hearing impaired. I discovered an app [Pedius Call] which allows me to phone organisations and have a conversation the way hearing people do, the only difference being my 'hearing' is via a translation provided in real time in text on my smartphone.
I asked Tottenham Hotspur if they would adjust their telephony to ensure calls using the Pedius Call app were not cut-off, a common problem with automated telephony.
Spurs kept putting it off while they build the new stadium spending millions but have ended up ignoring it altogether.
Spurs are simply refusing to provide deaf and hearing impaired people with the same level and quality of access to the club that hearing people have. I call that discrimination.

Very satisfied with my goods, delivered as promised, customer service on point

Terrible, they never listen and do t deliver what they promise. I want my money back

Worst customer service experience I ever had . To start off I bought a toddlers home kit and when i received it there was a blood stain possibly from the person that printed the back of the jersey - regardless it was sent out to me in that state - I immediately sent it back costing me a further €14 euro for registered mail . In the mean time I received an email saying that once they received it back that i would be sent a new jersey and also i would be refunded money as a good will gesture. I got the new jersey in the post but no sign of refund and now they wont answer my emails . Complete and utter joke . Nick Connor Senior Global eCommerce Manager at Tottenham are you aware of whats going on . query (44630)