TotalEnergies Gas & Power (UK only) Anmeldelser 8 570

I was contacting Total for our churc's annual energy usage. The website was undergoing upgrades so chatted to Shameeg, who was very helpful and quickly provided all the information. Great service!

Had two issues and Web Chat sorted everything for me

Christine was helpful. She provided me the information I needed in a professional and efficient manner.

Shameeg was very helpful. It was a very complex query about a new account, bills and correspondence not received, errors in the opening account reading and more!

Great customer service

Qyaam was incredibly helpful. They helped me confirm account details ensuring a change of ownership was actioned, provided me with the most recent bills, the statement of accounts & helped me updating the contact details so future bills were correctly received. Their help has been greatly appreciated

Qyaam Clark was incredibly helpful with my query. I was very satisfied with the help that I received; it was both very professional and polite.

Great service!

Speed of response to get problem sorted, very polite and respectful messaging

Quick response, very polite and friendly when put through to Ayabonga.

Ayabonga dealt with my request in a timely manner

Qyaam Clark was so polite and helpful, and dealt with my issue very well. I was kept informed while waiting for information and my issue was resolved very efficiently

Shameeg was really helpful on the live chat, and provided quick and useful responses to my questions.

Qyaam Clark very quick and solved my problem easily

Qyaam Clark has helped me multiple times and is very efficient and kind, also giving me direct contact information for exactly what I need.

My query was answered immediately and information requested was provided

Qyamm Clark was very helpful and quick to resolve my query.

Qyaam Clark was very helpful once we got through the ridiculous account verification stage. This review is for them not the company who I really don't rate at all.