Great experience from start to finish. I have a complicated prescription so the delivery understandably took longer than usual but when it arrived they were perfect. Gorgeous sunglasses with the exact... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Found this company online with the sunglasses I was looking for £140 cheaper than other retailers! Delivery was within 2 days. Absolutely couldn’t fault the service provided. Very happy. Thank you
When I ordered my Le Specs prescription sunglasses from Tortoise and Black earlier in the year I was delighted, they were perfect and so was gutted when they snapped in half a few months later. After... Vis mer
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Skrevet av virksomheten
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Kontaktopplysninger
Great North Road, PE8 6BX, Peterborough, Storbritannia
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was a bit dubious at first to order…
Was a bit dubious at first to order from a company I'd never heard of but the reviews were good so took the plunge and I have to say I was very impressed,very quick delivery and yes the ray bans are genuine! I'd definitely use them again
16. april 2026
Great service
Great service, great product and amazing prices compared to other retailers.
9. april 2026
I had a fantastic experience with Ellie…
I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arranged for the clothes to be returned to me at no cost. Such great service!
30. april 2026
Anmeldelse skrevet uten oppfordring
Delayed refund
Got damaged sunglasses that look like they had been worn and warped by someone else. Update: received my refund however the quality of their service isn’t the best. I’d suggest looking elsewhere if you want to purchase designer sunglasses online.
3. april 2026
I had a very positive experience with…
I had a very positive experience with this company. The delivery was fast, and I was kept well informed throughout the whole process with clear and helpful email updates.
Unfortunately, the sunglasses did not suit me, so I needed to return them. However, the return process was easy and smooth, and I received my refund very quickly.
Excellent customer service, great communication, and an efficient process from start to finish. I would definitely recommend this company.
11. mars 2026
Great service and speedy shipping
Great service and speedy shipping. Very happy with the product and packaging.
20. mars 2026
Good experience
Good experience, super fast shipping and great product. Would buy again.
6. mars 2026
Great purchase
Quick efficient delivery. Sunglasses far cheaper than anywhere else. Excellent quality. Would definitely buy from here again.
19. mars 2026
“My shopping experience at Tortoise +…
“My shopping experience at Tortoise + Black was excellent! Quick delivery, quality product, and great customer support. Will definitely shop again!
17. mars 2026
Great price & timely delivery .
13. mars 2026
Extremely fast delivery
Extremely fast delivery, very competitive prices for Ray Bans. Would definitely recommend and use again to order for designer sunglasses
25. februar 2026
Fast delivery, fast refund, no quibbles
Purchased some Persol sunglasses, they arrived fast and in perfect condition. They were a bit too big so had to send them back and the refund was very swift. Royal Mail showed the return as delivered, and the refund was done within about 2 hours of them getting delivered back. Very good trustworthy company.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Great item and fast delivery
Great item and fast delivery with very competitive prices. I hadn’t heard of the company before but I would have no issues with ordering from them again! Thank you!
8. februar 2026
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