Topdealsmax Anmeldelser 

My “instant translator” finally arrived today. Don’t know how I was so naive to order this-classed as one of top 5. Should have saved my money. Might as well stay with Google Translate, as this is just a conduit-you still need your smart phone. Absolute waste of money. Chinese crap once again. Just got to try and get a refund now, but not holding out much hope.

This company is a total scam. They sell cheap crap at ridiculous prices, $70 for something you can get at a dozen different stores for about $10. Don't waste your money.

Horrible customer service. I purchased some headphones and it took them almost a month to show up. Understandable cause they probably came from the other side of the world. When I got them everything was fine for about a week till one of the sides started with this static noise. They claim your purchase is protected for 90 days and it has barely been 3 weeks when I first reached out. I had about 3 emails back and forth from them and then crickets. Nothing for 2 weeks. I tried starting a claim again and nothing but radio silence. DO NOT BUY ANYTHING FROM THEM. You can probably find stuff they sell on other sites for similar prices but will get better service elsewhere.

Ordered a product, received something different, tried to get a refund / replacement, received an email saying they would review and have had no contact since.
Appears to be a scam

Please do not buy anything off this company still waiting on a response 4 these faukty doorbells completly ignoring all my email ive asked more than once 2 please organise pick up of these products no response they ad me 4 100 pounds they need 2 b stopped trading completly how can they get away wif this

DO NOT USE THIS COMPANY OR TRADING PLATFORM.
Ordered a Pure Peeki video door bell November 2025. Delivery took ages. Product did not work. Raised with Customer services, redirected to Tech support. Solution did not work. Asked for a refund, heard nothing - Its now late JANUARY 2026.
Raised 3 separate "Tickets" with them.
Take your money, NO CUSTOMER SERVICE

They are definitely a scam. I paid the equivalent to a comparable quality product off the shelf in New Zealand. They claimed the Tyrisclix bicycle pump was a quality product. The pump doesnt meet performance claims, it wont even inflate my tyre fully....I have emailed them numerous times to return the product and they are not responding. I wont be endorsing of using their services again. I am going to continue to pursue my refund and keep posting reviews until this is resolved.

Absolutely appalling I wish I had NEVER touched them . Complete con. I ordered what I thought would be a top brand of swimming goggles for my son in law for Xmas . They never arrived until mid January. They were broken , no brand marking . I was conned into buying a £8 pair for £62 . DONT TOUCH them. No come back either.

I didn't realize this was not a legitimate business until it was too late. I ordered a $100 item, and they substituted a $33 item. When I contacted them, they chose not to respond. It was a classix bait and switch, and misrepresentation. Extremely dissaoppointing that this company can operate as a business.

I recently purchased a ShotBiex digital camera through Topdeals Max. At the time of purchase, I did not realize that the order was being processed in China, which explains why it took several weeks to arrive. When it finally did, I was very disappointed with the size, quality, and overall construction of the camera.
I bought this camera for my 95-year-old mother, who wanted a camera for Christmas. When I searched for digital cameras designed for seniors, this product came up and seemed like a good option. I expected the camera to be larger and extremely easy to use. Unfortunately, the opposite was true. Even charging the camera proved difficult. The user manual was completely inadequate and did not answer any of my questions. I had to search online for help and could only find YouTube videos about similar cameras, but none specifically for this model.
I contacted customer service to explain my concerns. While they responded quickly at first, their responses were not helpful. I was told they would send a more detailed digital version of the user manual, but it never arrived.
I am now trying to return the camera and obtain a refund, but I have received no response at all.
In hindsight, I regret not researching this company before making my purchase. After doing so now, I see that I am not the only customer who has had a negative experience with both the product and the company.

Got damaged goods. They are ignoring my requests for weeks, then reply with some automatic message and then nothing. This is going for 2 months now

I had a horrible experience with this company. Be extra careful b/c I did not go to their site to order. Somehow I ended up ordering from them. Complete false advertising for a soccer mat that said it had "instructional videos" and even had a photo of it. In the end, I had to write the company to ask for the instructional videos and they were only 22 seconds in Chinese!! The scam is that you try to return and you have to pay for shipping to China. Or you can get 15% back - it's insulting!

I ordered and paid for a specific brand, but a different brand was sent instead. The brand I received is listed on Amazon for roughly half the price of what I paid. I did not receive what I ordered, and I overpaid significantly for the item I was sent. Very disappointing experience.

Top Deals Max is a fraudulent company. Do not enter into any purchase with them.
In November I ordered a knife sharpener from them.
I was told it could not be delivered to my 'area' and a refund would be given. This is a stalling tactic. When the refund did not appear and after various emails asking for more details I have now been given the cold shoulder and they are ignoring me. Over a month later no refund has been given.

Unfortunately my bank did advise me of this, stupidly I ignored them and made the purchase.

Use this company at your peril.

I wouldn’t even give one star. This site is a scam. Do not buy anything from them. I ordered some ‘state of the art’ scales and they are absolutely junk. I paid over £100. Now they refuse to reply to me and I can’t get a refund. I’ve sent countless emails but get no response. DO NOT BUY FROM THESE SCAMMERS

Ordered a product, was sent a completely different brand of product. Attempted to go through their refund/return process and was given a beginning email that they would review and then have been ignored for 2 weeks. Would recommend to avoid this site.

Ondanks alle slechte reviews heb ik een super ervaring met dit bedrijf. Snelle reactie bij contact en perfecte oplossing van callcenter. goede informatie over bezorging en tenslotte goed product.

I wish I’d read the other reviews before I’d placed my order. Buyer beware. They charged 4x the price for the same product that could’ve been purchased elsewhere for cheaper. The product that arrived was just a brand they renamed on their website in order to mark up the price. It came in the packaging of the original brand. 🫩 Not to mention that the box was itself was damaged.

bad customer service they over charge you for the same item on amazon or eBay for 50% less,do not buy plus if you want to return they make you buy your own label they don't provide a return postage label, do not buy from them and they are located in China so the return is a pain in the neck

Shocking!!!

I did a google search on bone conduction earphones for swimming…found this article on a website giving the “Best 5 swimming headphones of 2025 - by research specialist Noah Bishop” this was in a UK website (bestpulse). His No 1 recommendation was a set by a brand I hadn’t heard of (Finbeati)…who am I to argue with an ‘expert’ though?!

So, there’s a “click to buy” which takes you to Top Deals Max UK - there’s a special deal on…and I’m fooled into thinking it’s a genuine ‘Black Friday Offer’.

The tracking shows it will arrive in approx 14 days…from China!!! This is a huge surprise. I wait patiently…excited…already reading reviews about bone conduction music & swimming.

They arrive. I try them on. They’re very loose…uncomfortable to wear as they bob about…and the music doesn’t sound great…volume at max is not great…even with earplugs in. This is all on dry land in my home.

I email the company and get a reply from Kelly at Customer Star. I provided her with 2 videos and a photo…she gave me a ticket number and assured me someone would be in touch within 1-3 business days.

A week later - they fail to answer my emails. I discover they are a scam!!!

My luck turns as I realise I used PayPal (for so long I hadn’t used PayPal so much as Apple pay has taken over…). ANYWAY - a quick case opened with PayPal and I was refunded!! Scammers losers!!