tomstrunks.com Anmeldelser 282

Everything about this brand, products and customer service is top notch. I ordered the wrong thing and within minutes of emailing I had a response and the issue was sorted.

Very impressed with the quality of the shorts and trousers. The linen is not C-thru and does not crease. Lots of compliments received. The customer service has been excellent as I ordered multiple sizes as they were a gifts and very quick to respond. Highly recommend this brand.

Always great customer service. Super quick reply emails and sorting of any issues. Great product. 👍

Really great customer service, I made a mistake in my order and Ollie from customer support was able to cancel it before it got shipped out and issued a refund and I was able to place my new order in the same day.

Great email communication about a sizing query. Easy website to navigate.

Simple order process, and incredibly fast and efficient customer service on expected delivery. What a difference an accurate and fast response makes when dealing with a company - thank you :) Looking forward to receiving the products.

Great Service. Within 5 minutes of notifying Id placed an order for the wrong size my order was cancelled and another made. Very efficent and helpful. and the clothes are great quality too!

Amazing customer service. I had a query on a Sunday evening. Replied straight away. Very impressed and love their products, great quality.

Amazing ! - spoke to Ollie on the matter of sizing as id ordered the wrong size within 20mins of sending the email on a Sunday they cancelled the ordered and issued a refund so I could get the correct size !!

Excellent service, I managed to put the wrong shipping address on my order, 1 quick email and it was resolved in 15 minutes. Wish all companies had that customer service!!

6/5 stars needs to be an option 😂
I couldn’t be more happy with the help and customer service from toms trunks!
an immediate response to a problem I faced, being resolved just as quickly!
these are my second pair of toms trunks and the quality is seriously amazing!
I couldn’t thank the team enough!
Props to you all 👏🩵

Immediate reponse after an order querie
So very helpful and obliging
Thank you team toms trunks!!
Just to add - we have lots of these in our family and all love them ❤️

Excellent service. I put in the wrong delivery address and emailed in and it was fixed straight away and my package arrived the next day to the correct address.

Gorgeous trousers, even lovelyer staff! Sent their customer service an email and Romy literally responded in 5 mins. Thank you! <3

Such attentive customer service. A few tech issues my end ( user errors) and the toms team were super helpful. Great clothing and superb customer services.

Excellent and speedy customer service. So refreshing. Excited to get my cool funky trousers and will certainly be buying again. Thank you 😊

My original order was lost in the post and they very quickly sent a replacement. Efficient, accessible and friendly customer service from Romy. Fantastic, thank you Maggie

Fast delivery and even faster customer service who helped me resolve my issue within 10 minutes of emailing them!

Great products, highly reccomend

Very quick to respond and gave me a refund when my package got lost!

Such great trousers and shorts. Love all of it! The material is so soft and comfortable. Fantastic customer service too. Romy was extremely helpful. A little issue with an order was quickly resolved. Highly recommend.