I’m so impressed with the customer service. Everyone I’ve spoken with has been incredibly kind, helpful, and genuinely thoughtful. They made the whole experience feel so personal and easy. Their produ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
that's what every customer service should be : top notch, fast to reply, very comprehensive and fully dedicated. We had an issue with one of our bottles and it has been taken care of within a few days... Vis mer
Selskapet har svart
Quick and Wonderful experience. I spoke to Antony and Beverly and they were both so helpful to me! solved my issue perfectly. thank you so much
Selskapet har svart
I sent an inquiry because I could not find newborn nipples anywhere in my area. They were so responsive and promptly sent me ones to try out! Great customer service and experience overall.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktopplysninger
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, USA
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Enestående
965 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rowan!!! Excellence at its BEST!
Rowan!!!! Top notch customer service rep!!!! Super helpful and provided a solution to my issue. These are by far the best cups I have found (and I've tried a lot of different varieties!) I recommend this brand to everyone and always buy as present for new littles! Please keep doing what you do! Your company and representatives have this customer service and excellent products down to an art! Thank you again Rowan for your help!
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello K.R.
We are so glad to hear that our Specialist Rowan was super helpful and provided you with great service!
Thank you so much for your kind words and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Very helpful!
Shortly after placing an order for my free spare parts, Anna from Tommee Tippee’s parent care sent me a very helpful and personalized confirmation email to let me know my order was on the way, with the exception of the parts that are currently out of stock but that they will be sent as soon as they are back in stock.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Domenik,
Thank you so much for your review! We're really glad to hear that Anna was able to help resolve the issue with your spare part quickly and efficiently.
We truly appreciate your patience and understanding, and we’re happy we could make things right for you. If you ever need anything else, don’t hesitate to get in touch!
Have a lovely day
Kind Regards
Tommee Tippee
Top Tier
On top of great quality cups, this company’s customer service is top tier!! Shout out to Jo for helping me! Thank you thank you!
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Sara,
Thank you for taking the time to leave a positive review for Jo.
We are very happy to hear she was able to help you out with your cups. Hopefully your little one is excited to have some new ones on the way!
Best wishes,
Tommee Tippee
Impressive service.
We had an issue with a few of our bottles and a teething little guy. They took care of it and helped us get back to normal.
They have always been an amazing company it seems. We have bought so many of their products and will continue to do so into the future.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Kyle,
We are thrilled to hear one of our Specialists were able to help you with your query!
Thank you for taking the time to leave us a review and if you have any questions please let me know.
Thank you.
I reached out to see if they had…
I reached out to see if they had replacement parts for my pump, I couldn't find them anywhere online. And they are sending them to me! Ive had such a wonderful experience with the customer service
8. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Samantha,
Thank you for taking the time to leave your review. We are so happy to have been able to assist you, hope you enjoy your parts!
-Tommee Tippee
My questions were answered and the…
My questions were answered and the products I needed were ordered and sent to me immediately. Amazing customer service and my favorite products. Will always recommend tommee tippee!
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Becca,
Thank you for taking the time to provide us with your feedback, we appreciate it.
Best wishes,
Tommee Tippee
5 star customer service
Antony was great to work with, I was looking for replacement parts for my daughters insulated sport sippy cups, and he will be sending replacement cups! 5 star customer service!
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Melisa,
Thank you for taking the time to share your experience with our Customer Service team!
We are thrilled to hear that you have received excellent service provided by our team and that we were able to get this resolved swiftly for you. We are pleased to hear that you are satisfied with this service and we hope you continue to love our products as much as we do.
Wishing you all the best,
Tomme Tippee
The best customer service so far they…
The best customer service so far they not just sell the product bt care there customers Antony,Izzy and Jo these people are just great understands the provlem and solve it
28. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Syeda,
Thank you for taking the time to provide us with your feedback. We appreciate it.
Best wishes,
Tommee Tippee
Amazing customer service
My cat chewed up one of my air tubes for my pump I had bought from Walmart Jenna was so nice and offered to send me those parts and any other parts I needed the customer service was so amazing and I love my pump it’s the only one I have found that works for me thank you tommee tippee!
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Paige,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are pleased that our customer service team was able to assist you.
Best wishes,
Tommee Tippee
I have been needing replacement parts…
I have been needing replacement parts for my hands free pump and I have had no luck finding them. I contacted tommeee tippee on the website & I was able to receive the parts I needed free of charge which was such a relief. It was fast and simple ! Would definitely recommend this brand to a friend !
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Yessica,
Thank you so much for your kind words.
We’re so glad we could help get your hands-free pump working again quickly and easily it’s always our goal to make things as stress free as possible for parents.
Your recommendation means the world to us.
Great customer service
I was having an issue with the tomee tippee sports water bottle lid that I purchased from Walmart. Walmart is a hassle in itself so I reached out to tommee tippee’s customer service directly. And was just looking for a replacement lid to solve my issues for my toddler. The agent I was emailing with was so kind enough to replace the cup with a different one that will hopefully end up working out better for my girl! It was one of the easiest customer service experiences I’ve ever had. Will definitely be purchasing more from this brand in the future because of this.
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Brittney,
We are so glad to hear you have had a great experience with us. It was our pleasure to assist you resolving this.
Please feel free to recommend us to your family and friends also!
-Tommee Tippee
Rowan and Jenna were extremely helpful…
Rowan and Jenna were extremely helpful with my issue. They were extremely responsive as all the right questions assisted me with giving them the information I needed to provide and quickly were able to come to a resolution that was extremely satisfying to me. Thank you so much. I’m so glad I reached out.
17. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Karleigh,
We are thrilled to hear that our Specialist Jenna and Rowan were able to help you with your query.
Thank you for your kind words and if you require any further assistance please do not hesitate to contact us back.
Best wishes,
Tommee Tippee.
Thanks to Antony
Thanks to Antony. He is the best. I had issues with my baby bottles with a ton of questions. Antony was professional and very patient with me. He listened to my concerns one by one. He was very knowledgeable and able to resolve all of my issues. Tommee Tippee is the best and further more customer service is excellent. Thank you Antony and to Tommee Tippee as the Advanced Anti-Collic bottles saved my babies life.
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Nisha,
Thank you for taking this time to leave this lovely feedback on your recent experience with Antony from our customer service team.
We are so thrilled to hear that he was able to help you quickly and answer all of your questions.
Please do not hesitate to get back in touch if you ever require further assistance.
Tommee Tippee
When I learned they didn’t sell…
When I learned they didn’t sell replacement valves for the cups I use for my toddler I was surprised that they just offered to send me a few cups on them to make up for it! Now that is great customer service!
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Kristen,
It is great to hear you have had a positive experience with us. We aim to provide the best quality products and service to service to match! Thank you for taking the time to provide us with your feedback
-Tommee Tippee
Amazing customer service
The customer service I received from Rowan, Jenna and Sophie K was phenomenal!! They made sure I remained a satisfied customer by assisting with all my needs and concerns. True customer service at its best!
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hello Kathlene,
Thank you for taking the time to provide us with your feedback. We appreciate it.
We are pleased that our customer service team were able to take care of you.
Best wishes,
Tommee Tippee
Excellent Atention and really fast!
13. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Kari,
Thank you for your feedback. We are delighted to hear that our customer service team gave you excellent attention and fast service.
We hope you continue to use our productse and services in the future.
Best Wishes
Tommee Tippee.
Very helpful
I worked with Antony and Jo after my son's straw cup needed a replacement piece. They both were kind and respectful in finding the right cup replacement that should be here soon.
9. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Elizabeth,
Thank you for taking the time to leave a lovely review on the service provided.
We are glad to hear that you are satisfied with the service you received from our customer service team, we are thrilled to hear that they were helpful in getting a replacement sent out to you. We understand the importance of these cups in order to allow your little one to gain independance, we hope you continue to love our products.
Wishing you all the best,
Tommee Tippee
Love how easy and wonderful they are to…
Love how easy and wonderful they are to talk to and how easy it is to get help
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi,
Thank you for your feedback.
We are delighted that you had a great experience with our Parent Care Specialists, and they were able to help you.
Best Wishes
Tommee Tippee
I have contacted them or 8 times now…
I have contacted them or 8 times now and each time I ask for tracking a different person tells me the replacement hasn’t been placed but they will place it now and I should have tracking in 2-7 days … I wait the days and I get the same response …. So not only am I not receiving tracking . MULTIPLE PEOPLE are not helping me and send Ming a replacement .
If I could buy the part i need I would but they do not sell the part on their site
16. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Sophia,
We completely understand your frustration and are really sorry about what has happened here. We can assure you that the order has been placed now and you should receive your parcel in the next couple of days.
If we can be of further assistance, please do not hesitate to get in touch.
-Tommee Tippee
My cup wasn't working properly and Rowan
My cup wasn't working properly and Rowan was incredibly helpful. They were polite and quickly offered a solution for me.
30. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tommee Tippee North America
Hi Kyle,
We pride ourselves on providing the excellent quality products and great service, so happy to hear this was evident in your case, thanks to Rowan.
Thank you for taking the time to leave your review.
-Tommee Tippee
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.