I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free... Vis mer
Selskapet har svart
The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got i... Vis mer
Selskapet har svart
Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.
Kontaktopplysninger
Akşemsettin mah. Vatandaş sok. No:34 daire:1 fatih İstanbul, 34093, İstanbul, Tyrkia
- +90 501 333 33 64
- info@tolavita.com
- tolavita.com
3,3
Middels
172 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Tolavita
It really saddens us to know you were disappointed with your experience. You can request a return and get a refund to resolve this issue
Perfectly Pleated Dresses
Beautiful garment. The fabric was soft but not transparent. The pleats were made well and will hold their shape nicely. The size was customized to my shorter height which fit perfectly. I truly appreciate Tolavita customizing the size for free. For the first time ever, I can wear the dress straight out of the box! Thanks, Tolavita!
28. mars 2022
Svar fra Tolavita
Thank you for your absolutely lovely words. Your kind feedback is truly appreciated and it's the reason we always wanna do better to make our customers happier.
length adjustments are not available at…
length adjustments are not available at item level. I ended up getting the wrong length for one of the skirts, and was told I did not indicate which ones to be adjusted. Cannot validate as order email did not include the notes we entered.
7. mars 2022
Svar fra Tolavita
We're sorry to hear that you got the wrong length for the item which you ordered.
We'd first like to assure that we do offer length adjustments at item level and with no additional cost at all. Apparently, there was a huge misunderstanding with your order and we'd like to correct that. We'll contact you in the soonest time to resolve your issue or issue you a refund.
Perfect Fit
Both dresses are gorgeous and fit like a they were custom tailored for me! A perfect fit! I emailed customer service regarding customizing the height of the dresses and they responding immediately. Shipping was very fast. Packaging was wrapped in plastic to keep them dry during shipping. Very professional. Would buy again.
1. mars 2022
Svar fra Tolavita
Thank you Shereen, your words means the world to us. Wonderful customers like you deserve nothing but the best!
Mashalla beautiful dress
Mashalla beautiful dress. Customer services was amazing! Replaced my dress at ease! I appreciate them
15. februar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Tolavita
We're super happy to see your positive feedback. Your beautiful and invaluable words are what makes us want to provide more and more to our beloved customers. Thank you!
I am happy with my orders
I am happy with my orders. Both my dresses are beautiful. Fast shipping and beautiful Box😍😍🌟🌟. Thank you so much
4. februar 2022
Svar fra Tolavita
Your lovely words have touched our souls and made our day! We can’t tell you how happy we are to hear such a wonderful feedback from a wonderful customer like you!
Love tolavita
Love tolavita. Great and good job. Service better than Anna hariri. I recommend anyone wishes to buy dress in Turkey, to consider choosing to shop with Tolavita
5. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Tolavita
Your lovely words have touched our souls and made our day! We can’t tell you how happy we are to hear such a wonderful feedback from a wonderful customer like you!
I loved my dresses 😍😍😍
21. desember 2021
Svar fra Tolavita
We are so delighted that you loved our clothes, this always encourages us to provides our loved customers with more and more.
The dresses are nicely packed in box
The dresses are nicely packed in box, sealed with Thank You card & discount coupon. They simply fit me well. I like the feeling when I tried them on. Gorgeous 😍
21. desember 2021
Svar fra Tolavita
Your lovely words have touched our souls and made our day! We can’t tell you how happy we are to hear such a wonderful feedback from a wonderful customer like you!
Best Wishes,
Client Services, TOLAVITA
Good products you've got
12. desember 2021
Svar fra Tolavita
We are so delighted that you loved our clothes, this always encourages us to provides our loved customers with more and more.
Amazing Dresses with beautiful quality.
23. november 2021
Svar fra Tolavita
Your lovely words have touched our souls and made our day! We can’t tell you how happy we are to hear such a wonderful feedback from a wonderful customer like you!
Best Wishes,
Client Services, TOLAVITA
lovely dresses .
17. november 2021
Svar fra Tolavita
We're happy to know you've had a nice experience with us, your words made our day!
Best Wishes,
Client Services, TOLAVITA
Great services and unique designs
16. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra Tolavita
We are so delighted that you loved our clothes, this always encourages us to provides our loved customers with more and more.
Best Wishes,
Client Services, TOLAVITA
I have asked for a return but there has…
I have asked for a return but there has been no contact from the team regarding that. It has been almost 2 weeks now. Very unprofessional service.
Edit after 1 month:
Still no contact from the customer service team after responding in the comments here, no follow up. I finally had to wear the dress which I intended to return and the cut and fit was of such poor quality. Material was very average too. Will never buy again from this store.
1. november 2021
Svar fra Tolavita
We truly apologize for any inconvenience caused by this issue. We will immediately contact you to follow up with your request.
Svar fra Tolavita
We're happy to know you've had a nice experience with us, your words made our day!
Best Wishes,
Client Services, TOLAVITA
I ordered 2 dresses
I ordered 2 dresses , both of them are true to size , amazing quality , Delivery was really fast . I really like these dresses . Yeah
6. oktober 2021
Svar fra Tolavita
We're happy to know you've had a nice experience with us, your words made our day!
Best Wishes,
Client Services, TOLAVITA
I received my order today
I received my order today, delivery was so quick and quality of clothes are amazing! Looking forward to putting in another order soon
5. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Tolavita
We appreciate every word of yours, we're so lucky to have wonderful customers like you
Can't wait to see you shopping with us soon!
Best Wishes,
Client Services, TOLAVITA
Svar fra Tolavita
Nous sommes vraiment tristes d'apprendre que vous avez été déçu par les vêtements que vous avez reçus. En fait, nous offrons un service d'échange à tout moment, alors n'hésitez pas à nous contacter pour obtenir votre taille appropriée.
Great quality, gorgeous clothes
The clothes are great quality and look great, they arrived promptly.
18. juli 2021
Svar fra Tolavita
Hello Ms Ghufoor,
We are so delighted that you loved our clothes, this always encourages us to provides our loved customers with more and more.
Best Wishes,
Client Services, TOLAVITA
Amazing customer service
Amazing customer service. High quality of dresses. Better than the pictures. Love it!!
14. juli 2021
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