Tolavita Anmeldelser 

172
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got i... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameklesbutikk

Skrevet av virksomheten

Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(172)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ethics & customer care shine bright at Tolavita

Tolavita consistently provides a high quality of customer care, with great ethics at the heart of everything they do.

28. november 2022
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Svar fra Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us .We allways do our best to meet your expectations

Vurdert til 5 av 5 stjerner

Love Tolavita!

Very fast delivery. I loved the outfits. The dresses were adjusted to it’s requested length except for one but it’s fine as it still fits me. Thank you Tolavita. I will be ordering again in the near future.

25. november 2022
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 1 av 5 stjerner

I’ve had a very bad experience with…

I’ve had a very bad experience with them
I received my order two weeks after it was placed however their return policy is 14 days
How can I possibly request I return if I haven’t received my order
This is was a lost for me
The material is not what I excepted and sizing is off
You can’t get a hold of anyone to help you

24. oktober 2022
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Svar fra Tolavita

we sincerely apologize for your bad experience. At Tolavita customer satisfaction is something we take very seriously and less than ensuring you are completely happy is unacceptable.
We would like to tell you that we have a return choice as well as a replacement choice and we will immediately contact you to solve your problem..
We took measures to ensure it will not happen again in the future.
Please accept our apologize.

Vurdert til 1 av 5 stjerner

Lost trust

I was very excited about the dresses I ordered on Tolavita, after reading the reviews. I received my package in 10 days after I placed order , nicely packed parcel with 2 dresses arrived but the size was US 2, when I’m size 12/14 why will I order 2, it’s not even close to any number I wear. I was so dishearten and don’t have any with this size in my family or friend, it’s a total waste for money. I contacted them and they asked me I can send back the dresses ( with any carrier and pay the shipping) and they will make a refund after they will receive the dresses. It was not my mistake about size , I’m sure about it .

7. oktober 2022
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Svar fra Tolavita

Thanks for sharing your feedbacks. We are so sorry your experience didn't quite match your expectations. Please know that your situation was an exception. As you can see on other reviews we are known for taking ownership and caring deeply about our customers. Actually we shipped you the size you ordered but when you said that it wasn't the size you ordered we told you that you can return the item and order another one. Please contact us at our email address we will work with you to resolve this issue as quickly as possible. Please accept our sincerest apologies.

Tolavita

Vurdert til 1 av 5 stjerner

Im extremely disappointed in the three…

Im extremely disappointed in the three dresses I ordered.Very expensive for such a poor quality fabric. I probably will never wear them. Waste of $200 for me

29. august 2022
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Svar fra Tolavita

It really saddens us to know you were disappointed with your experience. You can request a return and get a refund to resolve this issue

Vurdert til 5 av 5 stjerner

A super happy customer 👍🏻

Bought 2 dresses and i’m super happy with the products. Looking forward to future purchases. Yay!

23. august 2022
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Svar fra Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us.

Vurdert til 5 av 5 stjerner

One Million Stars ⭐️ 🌟 ⭐️

If there’s something like 100 stars, that’s what I will give my experience. Ease of order, quick delivery, Well tailored and fits so smartly like I was measured in real life! What’s more? I get compliments left & right when I wear! I’m stuck with TOLAVITA forever!!!

22. august 2022
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 5 av 5 stjerner

Love my Tolavita dresses

I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free shipping to Trinidad and Tobago made my purchase even better! I also received my order in approximately 10 days- super! I will definitely buy again.

16. august 2022
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Svar fra Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us .We allways do our best to meet your expectations

Vurdert til 5 av 5 stjerner

In love!

I got my package in a timely matter. The dress is beautiful, just like the picture. The material is soft and doesn't feel cheap. It covers everything that needs to be covered.
My husband and I love it very much!

3. august 2022
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 5 av 5 stjerner

I like it very much but unfortunately…

I like it very much but unfortunately there is no pants to go with it but never mind I’ll buy a new set of pants for this outfit when I’m well to go out, cos I’m feeling sick right now

1. august 2022
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Svar fra Tolavita

We're sad to hear that you couldn't find pants to fit with your outfit. Unfortunately, this outfit doesn't come with a pair of pants. However, we hope you get well very soon!

Vurdert til 1 av 5 stjerner

I emailed the company on June

I emailed the company on June, 29, 2022 to request to return items I bought but no response so far

13. juli 2022
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Svar fra Tolavita

We truly apologize for the inconvenience caused by this. We actually haven't received any email from you but we'll contact you soon regarding your request.

Vurdert til 4 av 5 stjerner

Love it

The dress was amazing, it fits perfectly the only issue was it was a bit long. can't wait to wear it on Eid Day ☺️.

The delivery service was on another level... Wow.

8. juli 2022
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Svar fra Tolavita

We're very happy to hear that you're satisfied with the items you received. Thank you for your lovely review!

Vurdert til 4 av 5 stjerner

Very honest communication

Very honest communication.
Beautiful modest clothes but they use way too much fabric 🙂

7. juli 2022
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Svar fra Tolavita

We truly appreciate your kind and honest feedback. Thank you!

Vurdert til 1 av 5 stjerner

Can’t get in contact with them to…

Can’t get in contact with them to process a return. I have over $200 worth of items I want to return and I’m not getting a response.

30. juni 2022
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Svar fra Tolavita

We have no problem accepting returns request from our dear customer. We've previously emailed you asking about the reason of the return but we didn't get any reply from you. Could you please check your email and reply us to process your return request.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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