TolavitaAnmeldelser 

172
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I ordered many times from this company. But never needed to exchange and return. The last time, one item was too big. I sent an email as soon as I received the order, no answer. Update: Tolavita tea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was so happy with all my purchases! My dresses and sport suit were customized to my length, and fit perfectly. The dresses were packaged so neatly, and all materials feel of very high quality. Free... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The dresses are beautifully made and arrived quickly. The only reason for stars was I ordered the geometric blue dress and in the pictures the color is shown as green but it was more blue when I got i... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Ashley floral pleat dress Mina hijab fashion dress Disappointed on receiving the dresses. The fit is awful. The dress is not lined. Material feels cheap. The description of Ashley floral pleat dr... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameklesbutikk

Skrevet av virksomheten

Leading global online shopping center in the world, we offer our valued customers the privilege of Tolavita by offering a wide range of high quality clothing categories at direct prices from the factory.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(172)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great quality and fast shipping

Great quality and fast shipping! Sizing is accurate!

30. desember 2023
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 2 av 5 stjerner

I have ordered from here before and was…

I have ordered from here before and was very happy with the dresses but this time prices doubled, dresses were half inch small and cigarette smell in all of my dresses was very disappointing.

1. desember 2023
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Svar fra Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Vurdert til 5 av 5 stjerner

Best product ever

Best product ever. I am really happy with quality

9. mars 2023
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Svar fra Tolavita

Thank you for your kind feedback, and for your choice to buy from our site.We are so glad that you liked dealing with us .We always do our best to meet your expectations

Vurdert til 2 av 5 stjerner

No response, poor customer service

I bought two dresses. I dont love the material, it crumbles and not as summery and comfortable as I thought it would be. The reason I’m giving the company 2 stars is that I requested to return it 2 weeks ago and haven’t heard back yet.

30. mai 2023
Logoen til Tolavita

Svar fra Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Vurdert til 1 av 5 stjerner

Very bad customer service and worst…

Very bad customer service and worst return /exchange policy. Emailed them and tried to reach them so many times but received no response. Quality of the material is bad and size chart is off. Never buy from them as you will end up getting wrong size and won’t be able to return or exchange. Bogus!! Don’t ever buy from them you will end up wasting money!

30. mai 2023
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Svar fra Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Vurdert til 1 av 5 stjerner

if you buy here you can't return!!…

Return policy of this company is such that you have no way of complying with it, if I can give them 0 stars I would, everyone needs to be aware that if you buy from them you can't return, what they do is, have 14 days after you place your order no returns will be accepted, so upon placing the order they didn't ship it until 7 days after plus the time until order reached me there was no time left to comply with their return policy, so I emailed them thinking they might do something about it and this was their reply:
Hope this email finds you well.
Actually we are really sad for that to happen but we sincerely apologize because we can't return the dresses if the return period has expired .
However at Tolavita customer satisfaction is our responsibility so you can take advantage of the exchange option where you can keep the dresses and order others for $45 for every single dress. ( you have the right to choose the model and the size)
Looking forward to hearing from you.

Appreciate your comprehension,
Tolavita
so basically, I get to keep the dress i can't use and spend additional money to buy more, if they don't fit I can keep them lol!!!!

22. mai 2023
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Svar fra Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Vurdert til 5 av 5 stjerner

Lovely dress

Received on time.
Vers Nice dress. Thanks

22. mai 2023
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 5 av 5 stjerner

The dress is great quality and came…

The dress is great quality and came quickly. The pattern and colours are beautiful and look just like to photo. I'm very please with my purchase.

11. mai 2023
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Svar fra Tolavita

Thank you for your kind feedback, we're so happy that you had a happy shopping experience with us!

Vurdert til 5 av 5 stjerner

Dresses Well made and very pretty

Dresses Well made and very pretty. Delivery very quickly as well. Definitely recommend them

1. april 2023
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Svar fra Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Vurdert til 1 av 5 stjerner

One faulty item and one falsely…

One faulty item and one falsely advertised item. Waiting for a response from customer service.

23. april 2023
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Svar fra Tolavita

Please accept our apologize. We are really sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always priority .Our team will contact you to solve your problem as soon as possible until then please accept our apologize.

Vurdert til 5 av 5 stjerner

Great

I love that what was displayed on the site is exactly what I have received.
I love the material and more than anything loved that it was on sale!!

9. april 2023
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Svar fra Tolavita

Thank you, your words means the world to us. Wonderful customers like you deserve nothing but the best!

Vurdert til 3 av 5 stjerner

Unpleasant smell

Shipping- good speed. Nicely packaged. True to size. Material seems to be good quality. Fits weird at shoulders (both dresses bought). Both dresses also had a high unpleasant smell that doesn't go away even after multiple washings.

29. mars 2023
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Svar fra Tolavita

thank you so much for choosing us to purchase and for your kind feedback, actually we at Tolvita , customer satisfaction is our top priority and we always make sure the product is perfectly clean before sending it and we can ensure that this is the first time something like this happens. However we will contact you to exchange the dresse .

Please accept our apologize,
Tolavita.

Dette er Trustpilot

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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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