My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept... Vis mer
Selskapet har svart
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktopplysninger
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannia
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service
Brilliant service from sending phone to return kept informed all steps of the way on status of the repair
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Sam.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar fra TMT First
Hi there, Mr Emmanuel.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Simple! Quick! Hassle free!
Collected within 24 hours, repaired in 2 working days and delivered back to me next day after that! Superb!
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Mrs S.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This made my grandson very happy all…
This made my grandson very happy all fixed thanks
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Sue.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Very fast service.Thanks
27. mars 2026
Svar fra TMT First
Hi there, Alternative für Deutschland.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Happy customer.
The service, what I received was very quick and efficient and very professional.
27. mars 2026
Svar fra TMT First
Hi there, Owen
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Quickly fixed and returned
Quickly fixed and returned
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Craig.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Flawless
I did not deal with this company directly but rather through Samsung repair service.
They replaced my flip phone screen protector that was peeling of in the middle.
Can't fault them for nothing!
It got fixed within one day and sent straight back. Phone looks brand new and so far works perfec. Very happy!
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, KrasY.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service and so quick
Brilliant service and so quick. They kept me updated the whole time. Highly recommended
17. mars 2026
Svar fra TMT First
Hi There, Sharman.
Thankyou for taking the time to leave a review and it's great to hear that you were kept informed throughout!
Many Thanks,
Kay
Professionally repaired and returned…
Professionally repaired and returned within a week
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Ashley.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
After a bit of a problem getting the…
After a bit of a problem getting the phone to you, I received a very quick service and it was returned promptly thank you
22. mars 2026
Svar fra TMT First
Hi there, Dave.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very comprehensive and efficient
Very quick service, phone inspectedz parts ordered and repaired in a few days. Comprehensively checked, I sent in for one issue and they identified another and fixed that also and provided a list of all.checks completed too.
Very happy and definitely reccomend.
22. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Jamie.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Very impressed with the level of service
Phone returned looking (almost) brand new! It was booked in for Audio issues, however they also replaced the screen and a fresh protector.
Thank you
20. mars 2026
Svar fra TMT First
Hi there, Ant.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Svar fra TMT First
Hi there, Kamil.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
What a rip-off
What a rip-off, samsung ring battery failed 1yr and 1 week, so just out of warranty, £30 just for them to look at the ring, then they want £349 to repair, £50 MORE than a NEW one. then they tell me that they need me to send the cradle before they can do anything, but didn't ask for this in the first place. Samsung and TMT should be ashamed of the service they provide (4292974560)
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Kevin.
Thank you for your feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
What an amazing staff and what an…
What an amazing staff and what an amazing service.
I had problem with my samsung Ring so they did collect it and repair it ( replace it with new ones) and sent it back to me all for free and they were updating me all the time for the process
So thank you so much for the great support and service
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Janan.
Thank you for leaving feedback.
We are pleased to hear that you had a great experience with us here at TMT first.
Kind regards
Owen
Absolutely amazing service
Absolutely amazing service! Picked up, told the next day that they needed replacing, got them back the day after that. Fantastic!!
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Paulo.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
My device was repaired professionally…
My device was repaired professionally and delivered back swiftly. Thank you 😊
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Zahid.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Good technical service
Good technical service, resolved issue promptly. Thanks Samsung!
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, T Miah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.