My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Vis mer
Selskapet har svart
Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12... Vis mer
Selskapet har svart
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktopplysninger
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannia
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Smooth and straightforward repair.
Smooth and straightforward repair.
Would be useful to have somewhere to track what's going on.
DPD are rubbish though
21. mai 2026
Anmeldelse skrevet uten oppfordring
Quick turn around
Quick turn around. But not sure about the warranty now for the replaced device.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Excellent repair of my phone
Excellent repair of my phone. Quick and prompt service.
21. mai 2026
Anmeldelse skrevet uten oppfordring
The repair you done hasn't worked
The repair you done hasn't worked. The battery still doesn't last a day.
8. mai 2026
Excellent work and quick service
Excellent work and quick service
21. mai 2026
Anmeldelse skrevet uten oppfordring
Quick and easy service
Quick and easy service. Great service from TMT Service! I was kept informed throughout. Everything was completed to a high standard,
13. mai 2026
The phone you guys claiamd to have…
The phone you guys claiamd to have repaired has developed another issue. The front screen gum has removed. I don't why Samsung is doing this. Such an expensive phone. I've been managing the phone since.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Speedy process
Quick pick-up, replaced my earbuds with a different refurbished pair to speed up the waiting process.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Was told by samsung would be repaired…
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept it for a year. Then 1 day after taking phone off charge screen just died. Samsung reassured me it would be repaired free but when I sent it in I ended up paying another £300 odd for the repair
29. mars 2026
Anmeldelse skrevet uten oppfordring
They repaired my samsung flip 7 screen
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
13. mai 2026
Anmeldelse skrevet uten oppfordring
Phone was repaired quickly and now like…
Phone was repaired quickly and now like new
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Michael.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing support
Amazing support. My ear buds were replaced and sent the very next day. Thank you Samsung.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Korkor.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Brilliant sevice
Professioal experince, great keeping updated, best of all polite and helpful, Even a follow up call to check everything was okay.
Excellent
12. mai 2026
Svar fra TMT First
Hi there, Graham.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
TMT support
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then guided me to TMT who repaired my phone through my warranty instead. No hassle, process was picked up and returned within 5 working days. Phone is brand new - Galaxy Z Fold 6👍🏼
18. mai 2026
Svar fra TMT First
Hi there, Davies.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, repaired my phone quickky. My phone was returned to me within 1 week. I would definately used them again.
Thank you so much
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Miss Dee.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, great communication, a great experience
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Neil.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Sent my phone back under gaurantee as…
Sent my phone back under gaurantee as it had a sensor error when trying to charge. The repair has been turned around in less than a week. Returned to me very well pack too. Many thanks to everyone envolved.
15. mai 2026
Svar fra TMT First
Hi there, Shane.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good company
Good company, between receiving my damaged phone, fixing it and sending it back to me was only 3 to 4 days. Phone fixed perfectly
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra TMT First
Hi there, Kylie.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.