When starting a warranty claim with TMO I spoke with Mollie on the phone and I found she was very helpful, understanding, friendly and professional. She did all she could to ensure that the process wo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Again, a super fast trouble free response from T.M.O, big thanks to Charlotte and Mollie for been so helpful and giving me the good news of a claim approval, People said to me " wouldn't... Vis mer
When my car engine light came on, a rep from TMO identify a garage for me to take my car to for diagnostics. Customer service at that garage was excellent! I’ve since been informed by Luke at TMO th... Vis mer
I used TMO for the first time and, I’ll be honest, I was a bit sceptical at first. However, they’ve been incredibly positive from start to finish and really went out of their way to resolve the iss... Vis mer
Informasjon om virksomheten
Om TMO - The Motoring Organisation
Skrevet av virksomheten
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Kontaktopplysninger
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Storbritannia
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful
Very helpful, they worked hard to quickly resolve and help me with the issues I had.
I would definitely recommend.
Customer service excellent
Customer service excellent
Very happy…
My claim was dealt with quickly and efficiently. Given that the relevant dealerships were quoting minimum 3 to 4 weeks before even looking at it, I was able to take it to a reputable local garage. Everything sorted between TMO and the garage. TMO kept me informed Very happy.
Great service
Great service! You only know how good a warranty company is when you need to claim…. I did and the eligibility wasn’t clear, they used fault codes to establish the position and paid the entire bill. Very clear on how to proceed got from reporting the analysis to pay in two hours.
Clear explained and helpful
Clear explained and helpful
Excellent service
My email claim for the repair on my BMW was dealt with the same day by a phone call from a very polite and helpful lady. I should receive the agreed sum in a weeks time!
Charlotte was extremely efficient and…
Charlotte was extremely efficient and approved my claim within a very short period of time
Excellent service
The insurance agent was very kind and professional. He explained everything clearly and in detail, making sure I understood all the terms. He also presented different options and helped me choose the one that best suited my needs. Excellent service and a very positive experience.
Tim was very helpful and provided all…
Tim was very helpful and provided all the information regarding the after care cover. I would definitely recommend TMO.
Very very hopeful explained to me…
Very very hopeful explained to me clearly on what I’m getting and made me feel like a valued customer…
Recent claim process.
Incredible quick process of claim within hours. Charlotte detailed everything and went through the process very clearly.
They have kept us updated all the way…
They have kept us updated all the way through the process and handled it all very efficiently.
Tim was really helpful with renewing my…
Tim was really helpful with renewing my cover.
Easy to deal with when needed
Easy to deal with when needed. TMO and the dealership did all the leg work to get the work done
Everything clear
Everything clear and above ground, well explained
Hi I gave my review 5 stars because I…
Hi I gave my review 5 stars because I was talking to Tim that put me in the right direction my warranty Inc was coming to the end and Tim explained everything to me that I needed to know he was very helpful polit it was like talking to a family member he put me at ease sometimes when you are talking to insurance people they can talk to fast and you can't take everything in but not with Tim it was a pleasure to talk to him God bless him thank you very much for today x
Everything was sorted quickly and…
Everything was sorted quickly and everyone I spoke to was really helpful
Luke was polite and took me through the…
Luke was polite and took me through the process for my claim
Thankyou Luke
Have a great Christmas
Mollie is a credit to your company
Mollie was very professional, very polite and dealt with it all really quickly
Saviour of Christmas
Clear communication and a seemingly genuine desire to provide a helpful, positive solution. Luke explained the situation woth my warranty claim professionally and effectively giving confidence that a positive effective resolution was available. Thank you!!
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