TKstairs Anmeldelser 2 203

Very straight forward. Products were as described. Delivery in five day as listed by good courier company. Very efficient. All round a good company to deal with and would highly recommend.

I don't normally leave reviews, but I felt it was important to share my experience with TKstairs. The ordering process was incredibly easy, and their communication was excellent from the moment I placed the order through to the day of delivery. Even the delivery driver was fantastic.

The quality and precision of the stairs are perfect. While they recommend allowing for a bit of extra space when measuring up, the craftsmanship is so precise that they would fit perfectly even if ordered to exact dimensions. I cannot recommend TKstairs highly enough.

First contact to delivery was first class. Fitted perfectly.

Easy to use website. Very competitive pricing. Quality product. Excellent communication and very efficient delivery. Highly recommended.

Overall very good experience with TK Stairs. The designers worked with me over a very long period before finalising the design and it was an easy process to order and deliver.

Ordered mine as a flat pack and quality of wood was very high and the set was cut perfectly to allow for perfect fit during assembly.

Unfortunately I made a large mistake which meant I had to reorder parts to start over. TK Stairs were happy to do this for me and the additional cost was not unreasonable nor did it take long to get the new parts.

Really good service throughout. Only pick up perhaps being to perhaps make build instructions a bit clearer for DIY customers such as myself who had to learn the hard way…!

Always use this company and delivery and products always spot on

The stair was exactly as ordered and arrived on time.

Easy to deal with, great website for design, delivered when promised, no hesitation in recommending.

Great support and a speedy service considering we're taking about a full staircase.
Simpson Transport delivered it and helped carry it into the house which was a novelty.
Haven't fitted the stairs yet but the quality is excellent.

The quality was perfect, the service was excellent and delivered to site on the day and time expected. Well done you !

Easy on line software to help the design and prompt and courteous delivery service

Delivery was at the very limit of what they said it could take “up to” even though we said it was urgent and asked if they could help us out. Totally unhelpful. It was also pretty difficult to find a phone number to try and contact them.
The finish on the understand is really poor and ugly. We had to get a joiner to buy materials and refinish the underside.
There was also a LOAD Of work CUTTING the spindles all to length and cutting the correct angle on each end of each one and then cutting all the fillers to go in between!
One of the worst bits is that the end posts are clearly made of other odd bits of wood bodged together. These will need painted as would look poor if just varnished. Definitely the worst of any pre-made staircases we have ever bought.

Reasonably priced
Prompt customer service
Quality

Great service and price

Had what I needed at a very competitive price. Easy to order and saved on delivery as I only live 10 miles away
Just collected from the factory

Delivered on time, simple to order, fitted spot on, would recommend

Excellent quality product. Delivered with care and great communication.

Had to pay Carpenter twice as stairs wasn’t made properly and didn’t fit they did send a replacement part but arrived several days later wouldn’t use again I’m afraid . No offer of compensation for the 250 I lost

Great software, delivered in the timeframe set out and a very helpful delivery driver.

Designing online was easy. Calling in to clarify questions was easy. Delivery communication was clear. The whole process was perfect. Other companies could learn a lot from TK stairs processes. The product quality was what I expected. I am a happy customer.