Tiny Land Anmeldelser 

Customer service was fast and easy! Elaine made sure that I received the discount on the order that I had just placed. She was responsive and helpful! I am looking forward to receiving the gift for my grandson.

Excellent product. Easy to assemble. Well made. Shipped on time.

The playhouse I purchased was so difficult to put together! Holes did not line up. Screws did not fit in tight. My grandaughter lifted a piece and it came right off screws and all . I have a joypop kitchen and fridge for Christmas . Considering returning them .

Excellent quality! Great ordering and shipping experience! I love that I am buying American products for my grandchildren! They love your products!

Great quality product! Purchasing and shipping was seamless.

Instant hit with our 2 year old. Has so many little details like the fridge door shelves for condiments, clicking stove knobs, hooks for cooking utensils, glass cupboard doors, and bins for food and dishes. Very high quality and will serve our growing family for many years!

This is such a cute and functional kitchen! I am very excited to see my daughter see it for her 2nd birthday. Only thing of note is that the kitchen faucet is VERY FRAGILE. The plastic cracked on the faucet part when I was just assembling it so I will need to find a replacement. But otherwise, great!

Chris with customer service is phenomenal and I feel as though he really went above and beyond for me. And he didn’t stop until I got all of the replacement parts I needed and my daughter’s play kitchen was once again perfect. We love Tiny Land products, but the customer service blew me away! Thank you, Chris!

It shipped quickly and the product is EXCELLENT! My granddaughter LOVES it!

Good design and quality. Fast delivery.

Kitchen is perfect for our preschool and customer service was helpful in answering questions we had prior to our purchase.

Broken vent and oven light and dealing with customer service has been difficult. Only sent a replacement vent light and still doesn’t work. Kitchen is cute, but several features aren’t working for us

One item took forever to reach us and arrived in a beat up box. I reached out to get it replaced and never heard back. I will not be giving this company any more of my money.

We bought a chalkboard easel made by Tiny Land via Amazon. The assembly came with a missing insert on one of the part. We contacted Tiny Land and within a day, they promptly response and resolved the issue. We will definitely look into what other products they offer

My daughter-in-law suggested the mud/sand play station for my 3yo twin granddaughters' birthday gift. I was late ordering and emailed customer service, asking to get the set here within 7 days. I heard from the customer service rep a couple of hours later (on a Friday afternoon) and was told that the team would discuss it on Monday morning and try to get it to me by then. It was sent out on Tuesday morning and arrived on Friday afternoon. I was so relieved! I can't say enough good things about Tiny Land's customer service. The quality of the play station is great. It is solidly built and will withstand all the hard play my grandbabies give it. I also want to give a shout out to directions that were easy to follow. My husband and I worked together to assemble it, and I (a former teacher who regularly criticizes written guides) was very impressed with the clarity of the directions. Thank you, Tiny Land.

I reached out to them for assembly instructions for an older tent and didn’t have much hope. They were not readily available on the website but they said they would get back to me. Within a day they emailed the instructions to me! Ritz was the representative that helped me. Ritz then followed up with me to see if I needed anything else. It’s shocking to get that kind of service these days. A++

Customer service was extremely disappointing. A mistake was made with my shipping address, and instead of taking ownership of the issue, I was given inaccurate information and very little help resolving it.

I was initially told that my order had already shipped, when the tracking information clearly showed that only a shipping label had been created. I was then asked whether someone could sign for the package at the incorrect address, even after I explained that I no longer have any ties to that address. I later discovered that a signature wasn’t even required for the delivery.

I also provided proof that my purchase showed my billing address as the shipping address, which is where the package should have been sent. However, their system apparently changed the shipping address to an old default address on my account, despite the fact that I completed the purchase through Shop.

Mistakes happen, but what was most frustrating was the refusal to acknowledge or take responsibility for what was clearly a system/order-processing issue. The entire experience was handled poorly, and unfortunately, I will not purchase from this company again.