Tiny Land Anmeldelser 

DO NOT BUY

The photographs on this website are incredibly misleading. I purchased the whiteboard/chalkboard, which looks like it comes with a natural wood frame and stand. However, while the frame is a natural wood, the stand is basically particleboard. Nothing matches and it looks absolutely terrible. The frame itself is even two separate colors. To say that I am disappointed is an understatement, and the return policy is absolutely absurd. Basically, they say if a package is opened you only get 50% back. On a $120 whiteboard, I would assume that I would be getting something that at least has matching components. Do not buy.

I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s birthday party despite the confusion in address and delay in getting my order. They were so kind and helpful. Not to mention the dollhouse and dolls are the cutest I have ever seen! My daughter is going to love it! 20/10 can’t recommend TinyLand enough! :)

Granddaughter loves her dollhouse. Very well made and easy to put together. Love the modern furniture and things like the outdoor grill and patio set. Open front makes it easy to move furniture and the dolls around.

This company has the very best customer service! I bought a doll house for Christmas for my grandchildren, they love it. I had a new puppy staying with us and they chewed several of the wooden pieces. I wrote to them and asked if I could purchase the parts. They sent me the order info and then rebated my purchase price so basically sent them for free. Wonderful company, they just want you to be happy and I’ve had numerous conversations with customer service and they are always so positive.

I purchased the ICONIC play kitchen, refrigerator, and play food for my granddaughter’s upcoming 2nd birthday, Everything arrived except the refrigerator, which was a little disappointing at first, but one quick call to customer service completely changed that. I spoke to Anne and she was just wonderful - so kind, understanding, and genuinely helpful. She took care of the problem right away, and I had the refrigerator at my door just two days later! I really appreciated how easy she made everything and how quickly she followed through. It’s not often you get that kind of personal, caring service, and it truly made a difference. I’m so excited to see my granddaughter’s face when she sees her kitchen on her birthday

I’m really disappointed with the customer service I received from Tiny Land. I’m a first-time customer, and I was buying climbing blocks for my 8-month-old (my first baby). I got a coupon by email for a first purchase, but it wouldn’t work when I tried to use it.

When I contacted customer service, they kept telling me I wasn’t a first-time customer because other people with my same name had purchased from them before. My name is somewhat common, but I explained several times that I had never ordered from Tiny Land. The other customers they were referring to lived in different states and had different email addresses, so they were obviously not me. They also shared screenshots of the customers' addresses with me, which feels like a violation of privacy.

They eventually agreed to refund me 15% after I bought the climbing blocks, which matched the coupon. But they never apologized for repeatedly accusing me of not telling the truth or for confusing me with completely different customers.

The climbing blocks are fine, but they arrived in a nearly-broken box. I simply expect better customer service and basic account verification from a company that I was really eager to try.

Yes everything was great. Love the TeePee. My granddaughter is gonna love it too.

Tents and play furniture are sturdy! The wooden toys are great size and safe to play for 1 year old

My email was promptly looked at and I received an answer to my question sooner than I anticipated. Your company and customer service goes above and beyond my expectations. I will definitely recommend your company to my family and friends. You have gotten another loyal customer. My customer service person was Anne and she was wonderful!

Anne was my customer service representative and truly made the process so easy for me to receive a replacement part for my TinyLand kitchen.

Very quick delivery. Beautifully made. Easy to assemble. Our granddaughter loves her tent!

The package arrived on time and was set up easily. The structure has nice colors and a smooth surface fo climb on. My one year old grandson enjoys the challenge of climbing!

Not exactly like the pictures and quality feels cheap, but my niece loved her tent.

High quality product! Easy to assemble with clear directions. Communications were outstanding

The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it!

The box arrived from the carrier open (the carrier's fault since they first delivered it to someone else), and when I messaged Tiny Land about this, they were extremely and immediately helpful.

Excellent customer service

Very good quality shipped well packaged… Better than expected!

Excellent product! My 3 year old granddaughter loves it.

None as expected

Great products, at a reasonable price, and the customer service to match.