Tickticktrader Anmeldelser 6 686

Svar fra Tickticktrader

For 4 dager siden

Dear Devin,

We understand your frustration, and we want to clarify that your accounts have not been abandoned or closed. Your case remains under active review with our Risk and Compliance Team, and your payout requests are still on file.

We have also responded to the email you sent us with the latest update regarding your account status. At this time, there are no changes yet, but the review is ongoing and being handled with priority. You will be notified immediately once a final decision has been made or if any additional information is required.

Please note that our official communication channel is through our support team at help@tickticktrader.com. For security and data integrity, we prioritize communication through the registered email address on file to ensure account details remain protected. Our support team actively reviews and responds to all inquiries submitted through this channel.

We understand the delay has been difficult, and we appreciate your continued patience while this process is being completed.

Svar fra Tickticktrader

6. mai 2026

Dear Nadjah,

As stated in your own feedback, your personal experience with us was positive—fast withdrawals, clear rules, and smooth transitions to live accounts. You also mentioned that you chose to leave simply because the newer account offers no longer matched your preferences.

Your current comments about the company “going down and down” are not based on your direct experience, but on assumptions and hearsay. Reviews should reflect actual facts and personal experience, not speculation about changes you are no longer part of.

We respect your decision to move to another firm, but it is important that public reviews remain fair, accurate, and based on firsthand experience.

Svar fra Tickticktrader

30. apr. 2026

Hi Antonio,

Please refer to our previous email, as our position on this matter remains unchanged.

Our records confirm that no reply was received from you following our March 31 email, and no email from April 10 is reflected in our system. As previously advised, the matter was reviewed internally and is no longer active on our end.

Additionally, your account shows multiple successful payouts processed in the past, confirming that withdrawals have been completed without issue.

At this stage, we consider this matter closed.

Svar fra Tickticktrader

28. apr. 2026

Dear Lukasz,

We understand how important clarity and timely updates are, especially when you are waiting for the next step in your trading journey.

We can confirm that your $1,000 payout has already been successfully processed back to your credit card. Regarding your live account transition, your account is currently under review since five payouts were made from the same account, which requires an additional verification step from our Finance and Risk Team before proceeding.

Please note that our official communication channel is through our support team at help@tickticktrader.com. For security and data integrity, we prioritize responses through the registered email address on file to ensure account details remain protected. Our support team is responsive and reviews all inquiries submitted through this channel.

We appreciate your patience during this process. Once the review is completed, you will receive an update directly via email regarding your live transition status.

Svar fra Tickticktrader

28. apr. 2026

Dear Emmanuel,

We take claims like this seriously, and we need to clarify the facts.

On December 24, 2025, our team contacted you directly to inform you that an issue was encountered while attempting to process your refund through our system. At that time, you were clearly advised to initiate a chargeback with your bank, and we explicitly confirmed that we would accept and not contest it to ensure you could recover your funds without further delay.

Since that communication, we have not received any confirmation from you, nor have we received any chargeback request from your bank related to this matter.

Your statement that no resolution was provided and that no funds were returned does not reflect the option that was made available to you. The chargeback route remains the appropriate and supported resolution in this case.

If you have already initiated this process, we recommend following up directly with your bank. If not, you may still proceed, and we will honor it as previously stated.

We remain available should you wish to move forward with the resolution already provided.

Svar fra Tickticktrader

24. apr. 2026

Hi Maria,

We take concerns like this seriously and would like to clarify the situation based on our records.

Your account was disabled in accordance with program rules due to an extended period of inactivity without prior notice to the risk management team. In addition, the account balance had fallen below the initial allocation threshold, which also triggers account deactivation under the terms of the program.

Regarding access, all accounts remain secure. During system and account transitions, access to certain communication tools may be revoked or suspended as part of standard security and compliance procedures. This does not impact your account funds or historical performance data.

We also want to note that you have successfully received multiple payouts with us in both SIM and Live environments, which demonstrates that our processes operate as intended when program guidelines are followed.

Our official communication channel is via our support team at help@tickticktrader.com. For security and data integrity, we prioritize responses through the registered email address on file. We are a responsive support team and respond to all inquiries submitted through this channel.

Svar fra Tickticktrader

21. apr. 2026

Hi Francisco,

Please be advised that we do not engage in or respond to account-specific claims submitted by third parties. Any request, allegation, or demand concerning an account must be made directly by the verified account holder. This is a strict requirement in accordance with our privacy, data protection, and security obligations.

If the individual in question wishes to pursue this matter, they must contact our support team directly using their registered email address. Upon successful verification, the matter will be reviewed in accordance with our standard procedures.

Svar fra Tickticktrader

16. apr. 2026

Hi Manuel,

We understand how frustrating it is to wait this long, and we want to address your concerns directly.

First, we want to be very clear that your payout request and account transition have not been denied or ignored. Both remain in progress. The delay you’re experiencing is tied to the ongoing platform migration, which has affected processing times across the board.

We also understand your concern about receiving similar updates. The reason our responses have remained consistent is because the status itself has not changed yet. We would rather provide accurate, confirmed information than give estimates that may not hold.

That said, your case is active and still in queue. There is no action required from your end at this time, and your account status remains preserved while this process is being completed.

We recognize that the wait has been longer than expected, and we take that seriously. Once there is a confirmed update or movement on your payout or live account transition, you will be notified right away.

We appreciate your continued patience and assure you that this is being worked on.

Svar fra Tickticktrader

18. mars 2026

Hi Luis,

To investigate your specific case and verify your account standing, please contact our support team at support@tickticktrader.com and provide your registered email address. We have conducted a search of our records and are unable to locate an account registered under the name "Luis Miguel Telo."

Regarding the points raised in your review, we would like to provide the following factual update:

The inactive status of your accounts is a standard procedural step following the conclusion of our partnership with Project X. As we transition to a new infrastructure, accounts are placed in an inactive state to ensure all balances and historical data are preserved during the move.

Our support team is fully active and continues to respond to every email ticket received.

This procedural update reflects the current operational standing of the program. We will reach out to verified account holders with a formal update once the new infrastructure is fully operational.

Svar fra Tickticktrader

16. mars 2026

Hi Willis,

We have reviewed your account and would like to clarify the situation.

Your payout request is currently pending due to the ongoing platform transition. During this process, accounts and trading records must be fully synchronized with the new system before payouts can be finalized to ensure accuracy and compliance with our payout procedures.

Your request remains in the queue and will be processed once this transition step for your account is completed. Updates will continue to be communicated directly via email as the process moves forward.

We appreciate your patience while this platform transition is being finalized.

Svar fra Tickticktrader

13. mars 2026

Hi Frank,

We have reviewed your account and the specific history of your interactions with our platform to provide the following factual clarification.

Regarding your payout request on December 20, 2025, the request was declined based on the Net P&L (High-Water Mark) policy. Our records show your account balance was $53,500, which was lower than the balance of approximately $55,000 following your previous payout. Per our program terms, an account balance must exceed the previous payout level before a subsequent request can be approved. This rejection was purely procedural and was not based on any rule violations.

Concerning your account status and our communication channels, your account was marked as "Inactive" as part of a scheduled administrative status during our platform migration. This was not a permanent closure or a result of inactivity. Your account balance of $53,500.20 and all trading progress is fully preserved and will be migrated to the new system.

Our Discord server was not "deleted" to avoid communication; rather, our support and community channels have been restructured as part of the transition to the new platform infrastructure to ensure better due diligence and security.

All accounts remain secure, and our support team continues to process all inquiries through our official email-based help desk, help@tickticktrader.com, which remains fully operational. To maintain security and data integrity during the transition, official communication is prioritized via the registered email address on your profile.

Svar fra Tickticktrader

12. mars 2026

Hi Yazid,

Following the escalation of account DIREPZEN2500026255, we have concluded a final review of your case.
Our investigation confirms the following factual timeline:
The pause granted in March 2025 was a specific, time-bound exception that expired on April 11, 2025. Trading did not resume for approximately nine months following the conclusion of the approved pause. During this entire period, the program maintained the account's active infrastructure, incurring the associated license and market data fees on your behalf. The deactivation of the account is a direct result of the failure to resume activity or request an extension within a reasonable timeframe. Per the program’s operational standards, accounts that remain inactive significantly beyond approved exceptions are subject to closure to manage platform resources.

The review by upper management has determined that the initial decision was correct and consistent with the Program Terms accepted at activation. The closure for inactivity stands, and the request for a refund or reactivation has been denied.

This concludes our formal review of this matter.

Svar fra Tickticktrader

13. mars 2026

Hi garra,

The service you are describing is not applicable to our company.

TickTickTrader is not a brokerage; we do not accept deposits from users nor do we provide personal brokers to manage individual accounts. Our platform is strictly a professional evaluation program for traders. As such, the transaction and relationship you have described do not exist within our infrastructure.

We maintain strict security protocols and all official interactions occur only through our verified domain and platform.

Svar fra Tickticktrader

6. mars 2026

Hi Sa Mar,

We have conducted a review of our records and cannot identify an account registered under the name "Sa Mar." We invite you to provide us with your registered email address so we may formally verify your status.

Regarding your comments on account deactivation, we would like to provide the following factual clarifications based on our Program Terms.

As specified in Section 14 of the signed agreement, the contract has an initial term of 180 days. The "one-time fee" model pertains to the removal of recurring monthly subscription charges; however, it does not waive the contractual lifespan or the expiration provisions established at activation. The 180-day limit is a self-executing provision that concludes the service period for accounts that have not reached payout eligibility or completed a profit withdrawal within that timeframe.

The enforcement of these service limits is a part of our operational standards to ensure platform stability. These terms are applied uniformly to all participants in accordance with the agreement accepted at purchase.

Svar fra Tickticktrader

Oppdatert: 11. mars 2026

--- UPDATE 03/10/26 ---

Hi johnytrono,

Regarding the claims made in your review, we have completed an exhaustive search of our database and can confirm that no account exists under the details or email address associated with your profile.

Because you are not a registered user, your claims regarding a pending payout from November and account deactivation are factually incorrect. Our operational status—including the ongoing platform migration and data reconciliation—are documented procedural steps for verified account holders. Since you have failed to provide any verifiable proof of being a client, we consider your allegations to be fraudulent.

This is our final determination regarding your review.

----Original Reply ---

Hi johnytrono,

Regarding the concerns raised in your review, we must note that despite your previous feedback in December, you have yet to provide a valid registered email address to allow our team to identify your account and review your specific case.

We would like to clarify the following factual points regarding our current status.

TickTickTrader remains fully operational. Our support and finance teams are actively responding to tickets and managing account transitions. The platform migration and data reconciliation are intentional procedural steps required for our infrastructure transition. These are necessary technical audits to ensure the long-term stability and security of the trading environment.

Any pending payouts from November remain in the processing queue. Payouts are not rejected; they are subject to a comprehensive review and audit as we address the current backlog associated with the migration.

Access restrictions to the platform or community channels like Discord are not based on inquiries. Any deactivation or restriction is the result of specific violations of our Program Terms or Community Guidelines.

We invite you once again to provide your account details so we may offer a factual update on your specific payout status. Our current operational standing remains focused on concluding these necessary transition steps.

Svar fra Tickticktrader

3. mars 2026

Hi TK,

Regarding the concerns raised in your review, we would like to provide a factual update on our operational status and your pending request.

TickTickTrader remains fully operational. Our records indicate that our support team has been consistently responding to your email tickets to provide updates on your account status.

The delay you are experiencing is a part of our structured platform migration and data reconciliation process. Your payout has not been rejected; it remains in the queue as our Finance Team works through a backlog associated with this transition. This period of review is a necessary procedural step to ensure all disbursements are finalized accurately within our new infrastructure.

Your payout will be processed once the team completes the required due diligence for the remaining backlog.

This procedural update reflects the current operational standing of the program.

Svar fra Tickticktrader

2. mars 2026

Hi Rodrigo,

Regarding the concerns raised in your review, we would like to provide a factual update on your payout and account status.

Our records confirm that your withdrawal request was approved on 2026-02-16. This approval confirms that you have met the necessary rules for the payout. The current delay in the disbursement of funds is due to a documented backlog that our Finance Team is currently clearing. Your payout remains in the queue and will be processed as soon as this backlog is resolved.

Regarding your dashboard access, please be advised that access is currently unavailable as a part of our structured platform migration and data reconciliation process. This is a technical transition period and is not a cancellation of your login or a restriction of communication.

We are conducting the necessary due diligence to ensure all approved funds are distributed correctly as we move to our new infrastructure. You will receive a notification as soon as your payout is processed.

Svar fra Tickticktrader

2. mars 2026

Hi Emilia,

Regarding the concerns raised in your review, we would like to provide a factual and procedural summary of the account status in accordance with our program terms.

Our records indicate that the accounts in question were acquired in July 2025. Per the Program Terms and Conditions agreed upon at the time of purchase, all accounts are subject to a maximum 180-day lifespan from the date of activation. This timeline is a mandatory provision applied uniformly to all participants to maintain the integrity of the trading program.

The initial communication regarding our platform migration clearly stated that the decision was made to close accounts that had not yet reached payout eligibility. As your accounts did not reach the required payout eligibility within the 180-day lifespan, they are ineligible for a refund.

This decision regarding the accounts is final.

Svar fra Tickticktrader

2. mars 2026

Hi Emilia,

Regarding the concerns raised in your review, we would like to provide a factual and procedural summary of the account status in accordance with our program terms.

Our records indicate that the accounts in question were acquired in July 2025. Per the Program Terms and Conditions agreed upon at the time of purchase, all accounts are subject to a maximum 180-day lifespan from the date of activation. This timeline is a mandatory provision applied uniformly to all participants to maintain the integrity of the trading program.

The initial communication regarding our platform migration clearly stated that the decision was made to close accounts that had not yet reached payout eligibility. As your accounts did not reach the required payout eligibility within the 180-day lifespan, they are ineligible for a refund.

This decision regarding the accounts is final.

Svar fra Tickticktrader

25. feb. 2026

Hi Angie,

We would like to provide some necessary context regarding the lifecycle of your account to ensure a clear and transparent overview of the situation.

Your S2F+ account was purchased on August 21, 2025. Our records indicate a violation of the flipping rule occurred during the trading period. While this violation warrants immediate account closure, we chose to reactivate the account as a one-time gesture of leniency.

The account was ultimately closed upon reaching its 180-day maximum lifespan in February 2026. As stipulated in the signed Agreement, all accounts are subject to this duration limit. This policy is enforced uniformly across the platform to ensure a consistent and fair environment for all participants.

The decision regarding this account closure is final according to the terms of the signed contract.