My booking payment was submitted around 12 hours earlier of the flight, still Thrive travel managed to send me the e tickets within 3 hours. There was some uncertainty that I may not be able to ge... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Booked a flight and it took so long them to confirm the ticket that I couldn't make it in time for the flight. Was called right away by the customer service team and they made it right by me, they ap... Vis mer
1. Informative customer service agent. 2. Answered phone right away. 3. Agent answered all my questions and concerns. 4. Receied email confirmation in less than 12 hours.
Jenna followed up every step of the way. Every detail was double-checked and nothing slipped through the cracks. She is so diligent and does phenomenal work.
Informasjon om virksomheten
Skrevet av virksomheten
At Thrive Travel, we specialize in finding the most affordable flights through our online booking engine. Unlike our competitors such as Priceline, Orbtiz, and Kayak, we have a unique flight search algorithm that greatly enhances the likelihood of discovering the lowest unpublished airfare rates for you. Our booking engine leverages strong industry relationships to search for exclusive rates. Thrive Travel allows flyers to conveniently search, compare, and book flights online using our user-friendly booking engine. We take pride in providing flyers with a hassle-free approach to booking airfare.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great pricing and great service…
I was a little antsy using their service, since their pricing for business class was so much cheaper than the airlines were quoting. But our flights from sfo to Edinburgh were flawless as were the flights from Dublin to sfo. I contacted their rep Sheena Taylor a couple of times with questions. She responded almost immediately each time. She was very helpful. I will use them again.

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Awful experience
Awful experience - two voided tickets in a row due to “inventory issues.” Cost me an extra ~$500 to find a new ticket since this process took multiple days to sort out and the flight was only a few days out (obviously no apology, let alone a discount or credit, was offered). “Kate Reese” was unresponsive and difficult to work with. If you’re booking on short notice, stay away.

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I was charged 150Euro for check-in…
I was charged 150Euro for check-in bags. Waited for 3 hours at the airport for processing carry-on , but not permitted by Austrian airlines. THE ONLY WAY TO PROCESS/PAY IS AT THE ORIGINAL BOOKING BY YOUR AGENCE. I was forced to pay check-in price for my carry-on. IT IS A MISTAKE FROM YOUR SERVICE. I need a reimbursement.

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Talk to a real person!
Great Customer Service. Thrive Travel is very willing to speak with you one-on-one about any questions and concerns you may have in booking a flight through them. Thank you Kaylene!

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Satisfied customer
You do need to be patient, but the agency found me a very convenient itinerary and a great deal on overseas tickets.

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I had an issue that was preventing me…
I had an issue that was preventing me from booking my boss’s flights, and Blair went absolutely above and beyond to help me resolve it. She was incredibly patient, responsive, and willing to go the extra mile to figure out what was happening rather than simply giving me a standard response.
Her dedication and willingness to personally work through the issue made all the difference. Thanks to Blair’s help, I was ultimately able to get my boss’s flights booked successfully.
Blair is a wonderful example of what exceptional customer support looks like. I truly appreciate the time and effort she put into helping me, and I hope her team knows what a valuable asset she is!

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Great price, when other platforms had already failed
I was unsure as to how reliable the reservation was, and a little bit uncertain because it took awhile to be confirmed. But it was confirmed it, it worked fine, and it was cheaper than another platform such as KAYAK was offering.

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Easy but patience needed
Site was easy to use etc. It took a while for the ticket to be issued so had to be patient and not panic that the price had gone up.

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It was easy to do it from far…
It was easy to do it from far ,everything was clear and problem solved smoothly

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Only 4 stars because I had to call…
Only 4 stars because I had to call twice and was on old for quite some time.
Great work from the team helping getting what I needed.
Thanks

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Service Recovery
There was a period of 24 hours when a service member did not respond to my questions about a ticketing delay of greater than 72 hours. Once I received a response, the team was informative and understanding with clear communication.

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Thrive offer cheaper tickets and are…
Thrive offer cheaper tickets and are clear about the process. Great service and support in case you need it. Great experience

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Booking was confirmed within a few…
Booking was confirmed within a few hours. Price was better than the airline’s website price by 1000 Euros

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Very caring and professional customer services
Very caring and professional customer services. Blair was very helpfull and resolved the issue and booked my trip very efficently.

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The purchase was easy and quick
The purchase was easy and quick. I don’t like that I cannot have miles added to my account, but OK.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







