Thrive Travel Anmeldelser 

1 721
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My booking payment was submitted around 12 hours earlier of the flight, still Thrive travel managed to send me the e tickets within 3 hours. There was some uncertainty that I may not be able to ge... Vis mer

Vurdert til 3 av 5 stjerner

Booked a flight and it took so long them to confirm the ticket that I couldn't make it in time for the flight. Was called right away by the customer service team and they made it right by me, they ap... Vis mer

Vurdert til 5 av 5 stjerner

1. Informative customer service agent. 2. Answered phone right away. 3. Agent answered all my questions and concerns. 4. Receied email confirmation in less than 12 hours.

Vurdert til 5 av 5 stjerner

Jenna followed up every step of the way. Every detail was double-checked and nothing slipped through the cracks. She is so diligent and does phenomenal work.

Informasjon om virksomheten

  1. Reisebyrå
  2. også i
  3. Søkesider for flyreiser

Skrevet av virksomheten

At Thrive Travel, we specialize in finding the most affordable flights through our online booking engine. Unlike our competitors such as Priceline, Orbtiz, and Kayak, we have a unique flight search algorithm that greatly enhances the likelihood of discovering the lowest unpublished airfare rates for you. Our booking engine leverages strong industry relationships to search for exclusive rates. Thrive Travel allows flyers to conveniently search, compare, and book flights online using our user-friendly booking engine. We take pride in providing flyers with a hassle-free approach to booking airfare.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 721)

609 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

I paid for my flight 3 days ago and…

I paid for my flight 3 days ago and still have not received my boarding passes or confirmation that I have the flight.
My flight is in two days.

7. september 2026
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Svar fra Thrive Travel

Dear customer, apologies for any delay in completing the communication to issue your ticket, we do hope you have a safe flight as it's all booked and confirmed now.

Vurdert til 4 av 5 stjerner

Customer service

Sheena has been great

6. september 2026
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Svar fra Thrive Travel

Thank you, feel free to email her directly for quotes or questions in the future!

Vurdert til 5 av 5 stjerner

The flight was cancelled and the…

The flight was cancelled and the airline check in assistant was not able to provide information. Once contacted the Thrive support team, the details were clear

3. september 2026
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Svar fra Thrive Travel

Thank you for sticking with us through this!

Vurdert til 1 av 5 stjerner

This answers my question

This answers my question, but I don't like the answer. Hope you solve this situation.

6. september 2026
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Svar fra Thrive Travel

Dear customer, our manager has been reaching out to learn more - we are not quite sure what is happening here but we are available to help you.

Vurdert til 4 av 5 stjerner

The follow up was good but took almost…

The follow up was good but took almost a day and a half to get confirmation back about a flight. I did see lower prices on other websites however

5. september 2026
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Svar fra Thrive Travel

Point taken, Ron, and thank you for your business!

Vurdert til 5 av 5 stjerner

Easy to book and great prices plus…

Easy to book and great prices plus quick confirm of tickets and seats. So far so good. Ask me when I’m back from the trip!

1. september 2026
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Svar fra Thrive Travel

Safe travels in a few months and do reach out if any questions come up till then!

Vurdert til 1 av 5 stjerner

Refundable booking option is not refundable.

I booked Lufthansa flights through Thrive Travel and paid extra for a “REFUNDABLE BOOKING OPTION” during checkout. The checkout page described the upgrade as a way to receive a 100% refund for eligible reasons and marked the refundable option as recommended.

When I later tried to pursue a refund, Thrive told me the ticket itself was non-refundable and directed me to a separate third-party refund process. That was not what I understood I was buying when I paid extra for the refundable option through Thrive’s checkout flow.

I asked Thrive to clarify the pre-purchase terms, fare rules, and how the refundable option worked, but I did not receive the documentation I was looking for. Based on my experience, I would not book through Thrive again unless I had the full fare rules and refund terms in writing before payment. How can you present a refundable option to a ticket you later express as non-refundable. Poor form - still chasing this weeks later.

15. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Thrive Travel

Dear Trevor, the refundable.me option's terms are detailed in full on our checkout page, along with a link to the provider's page of eligible terms. We do recommend the option and it does exactly what it promises. A manager has been in touch but it has been unclear to us whether you went through the process (it is really simply and quick) or which eligible reason your cancellation would fall under, so we cannot comment on this, but still do recommend that you try their process online if you have not yet.

Vurdert til 4 av 5 stjerner

It worked out

It worked out.
I was booking too close to the travel date so the airlines were charging 400% more than the prices a few months before. The flights were also not fill. I was nervous about Thrives offer (significantly lower) than the other booking sites. What they do is book multi stop flights that include the leg you need. You simply just complete your segment and ignore the rest. It’s a remedy to the Airlines price gouging algorithm that seems unreasonable. Anyways, it worked!

1. august 2026
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Svar fra Thrive Travel

Thank you for working closely with us so as to get you the best itinerary possible and save as much as possible!

Vurdert til 1 av 5 stjerner

No response from customer service

No response on any channel (chat, email and phone) during business hours, from opening to closing, on Friday

28. august 2026
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Svar fra Thrive Travel

Dear customer, we do see that our agent Marrion reached out and assisted with locating your confirmation email and we do apologize if initially there was some delay. We hope you had a pleasant flight.

Vurdert til 1 av 5 stjerner

not one single number worked

not one single number to enter my ticket worked, sent emails and no one answered, tried to call em 10 times no one answered

27. august 2026
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Svar fra Thrive Travel

Dear customer, we hope you have a good flight today. Your booking is confirmed and we did reach out to you via phone and email but did not hear back. We are not sure where the mismatch in communication lies, but we assure you you're booked and good to go.

Vurdert til 5 av 5 stjerner

So logical in communication & Efficient Payment process

So logical in communication, even with a internal creative way you ticket and offer the services, YOU explain and guide the purchaser.

Your Payment processor is efficient and realistic.

I Love this new find of Thrive Travel

25. august 2026
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Svar fra Thrive Travel

Everything works best with customers who are open to communication like you! Thank you and hope the flight was good!

Vurdert til 5 av 5 stjerner

Thanks

Thanks! Got the flight we wanted!!

26. august 2026
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Svar fra Thrive Travel

Hope you had an enjoyable flight -thank you!

Vurdert til 5 av 5 stjerner

Thrive got me an 80% discount!

Thrive got me a business ticket that cost $25,000 for two tickets on British Airways for $5,000 total. Got tickets delivered within a few hours. Great experience.

24. august 2026
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Svar fra Thrive Travel

Really overpriced retail in this case and it was not even truly last minute! Safe flights and feel free to stay in touch with our agent Mason for private fares!

Vurdert til 1 av 5 stjerner

my ticket got cancelled an i did't even…

my ticket got cancelled an i did't even get an confirmation email about it. found out at check-in desk.

23. august 2026
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Svar fra Thrive Travel

Dear customer, a manager has been reaching out to hear your feedback. Upon checking, what we see is that the airline flagged your card and wanted to see it at check-in and the note that you were not able to produce it. This is a process outside of our control and we are sorry if this is what happened. We remain available to hear back from you.

Vurdert til 5 av 5 stjerner

Prompt attention to travelers

My card was declined because I was in another country so I got an email from Thrive Travel immediately with an 800 number to call them and they answered immediately and we resolved the issue and they booked my tickets right away.

26. august 2026
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Svar fra Thrive Travel

Thank you for being so responsive!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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