Thrive Travel Anmeldelser 

1 720
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My booking payment was submitted around 12 hours earlier of the flight, still Thrive travel managed to send me the e tickets within 3 hours. There was some uncertainty that I may not be able to ge... Vis mer

Vurdert til 5 av 5 stjerner

1. Informative customer service agent. 2. Answered phone right away. 3. Agent answered all my questions and concerns. 4. Receied email confirmation in less than 12 hours.

Vurdert til 3 av 5 stjerner

Booked a flight and it took so long them to confirm the ticket that I couldn't make it in time for the flight. Was called right away by the customer service team and they made it right by me, they ap... Vis mer

Vurdert til 5 av 5 stjerner

Jenna followed up every step of the way. Every detail was double-checked and nothing slipped through the cracks. She is so diligent and does phenomenal work.

Informasjon om virksomheten

  1. Reisebyrå
  2. også i
  3. Søkesider for flyreiser

Skrevet av virksomheten

At Thrive Travel, we specialize in finding the most affordable flights through our online booking engine. Unlike our competitors such as Priceline, Orbtiz, and Kayak, we have a unique flight search algorithm that greatly enhances the likelihood of discovering the lowest unpublished airfare rates for you. Our booking engine leverages strong industry relationships to search for exclusive rates. Thrive Travel allows flyers to conveniently search, compare, and book flights online using our user-friendly booking engine. We take pride in providing flyers with a hassle-free approach to booking airfare.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 720)

605 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Did not confirm ticket status

Did not confirm ticket status. Several phone calls, emails, and chats were unsuccessful. Representatives on phone kept giving conflicting information. Very disappointed and difficult process. Will not use this company again

19. september 2026
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Svar fra Thrive Travel

Dear customer, we do understand that booking a ticket last minute is stressful and that the fact that issuance for such discounted fares is not instant creates the need for updates, but we do see that this review is in response to our final confirmation and we hope that the flight went well and you can see the value in our service after all.

Vurdert til 1 av 5 stjerner

Worst cusotmer service impossible to…

Worst cusotmer service impossible to reach a person did not honor my tocket even though its still on sky scanner

19. september 2026
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Svar fra Thrive Travel

Dear customer, this was a case of a payment reversal which is outside of our control but nevertheless we regret the inconvenience and we respect your decision to opt for refund rather than rebooking.

Vurdert til 3 av 5 stjerner

Budget pricing but opportunity for better end-user communication

I was a little apprehensive about booking based on the mixed bag of online reviews, in particular some of the reddit feedback. Nevertheless, the price of the flight I booked was 50% from the same airlines, which was a significant savings. However, the process after purchase left much to be desired. For example, I received an email that I should have received a confirmation email, which I had not. So, I left a voicemail for the sender and sent a reply. The individual called me back later the same day, but I was seeking clarification on a few relatively straightforward points, but I came away feeling that my questions had not been directly addressed. So, if all goes well once I get to my flight, great, but if not, I bought travel insurance. Part of what led to my confusion was the disclaimers in the emails and the lack of clarity about who would be communicating what about my upcoming flight.

15. september 2026
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Svar fra Thrive Travel

Dear customer, I would like to say that your feedback is well taken and would like to discuss in detail upon completion of your trip in a few days so that we can evaluate the entire experience. We would like to ensure that any future work with us will live you completely satisfied.

Vurdert til 1 av 5 stjerner

Stay Away: Don’t Risk Your Trip With Thrive Travel

Thrive Travel uses corporate frequent-traveler points to sell airline tickets to third parties. Many airlines prohibit this practice under their loyalty program rules.

In my case, Lufthansa cancelled my ticket less than 24 hours before departure because of an issue involving how Thrive Travel had booked and sold the ticket using frequent-traveler points. I was left without a valid ticket and had to purchase a new ticket directly from the airline for a flight two days later.

Based on my experience, I would strongly recommend against using Thrive Travel. If you want confidence that your ticket is valid and that you will actually be able to board your flight, don't use Thrive Travel!

24. august 2026
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Svar fra Thrive Travel

Dear customer, as our managers have expressed over the phone, we are really sorry for any inconvenience and we remain available to investigate this further with you at your convenience, as we do see that the reasons behind this refund were a different system failure than the scenario you are describing.

Vurdert til 4 av 5 stjerner

Much better rate for flights than most…

Much better rate for flights than most sites. As long as you can wait a day for your tickets it’s worth it

10. september 2026
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Svar fra Thrive Travel

Thank you - indeed it depends on the nature of each supplier as some are faster than others, but our goal is to work with all reliable ones so as to have the best prices on offer!

Vurdert til 5 av 5 stjerner

I had to book an emergency…

I had to book an emergency international flight departing in 5 hours from booking time. The confirmation email from Thrive says it can take up to 24 hours to actually ticket the flight (this was not obvious when I booked the ticket) I called Thrive customer service and they ticketed the flight while I was on hold. A rare good news story in these days of generally awful customer service in the travel industry.

14. september 2026
Vurdert til 1 av 5 stjerner

Company did not put MY email address in…

Company did not put MY email address in the reservation! So now I’m trying to update my passport snd travel documents and I am on the Airline website, and they sent s confirmation code to the person who booked the reservation at the company, NOT ME!!!!

10. september 2026
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Svar fra Thrive Travel

Dear customer, I hope that the communication with our manager clarified things a bit and you have located the confirmation email with the codes. We remain available for any assistance.

Vurdert til 5 av 5 stjerner

Saved Big

Very pleased. It was an easy and quick transactions to confirm my flight within just a few hours.

10. september 2026
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Svar fra Thrive Travel

Thank you and safe flights later this month!

Vurdert til 5 av 5 stjerner

Got a great price

Got a great price. Ordering went really smoothly. Tickets were emailed within 30 minutes. Nothing to complain about.

10. september 2026
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Svar fra Thrive Travel

Glad to hear, thank you!

Vurdert til 5 av 5 stjerner

Efficient handling of booking

The speed with which the issue of unpermissable booking was dealt with .....very impressive .

9. september 2026
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Svar fra Thrive Travel

Thank you for trusting us with your somewhat last minute booking, and feel free to reach out to your assigned agent Carly for future travel!

Vurdert til 3 av 5 stjerner

I paid for my flight 3 days ago and…

I paid for my flight 3 days ago and still have not received my boarding passes or confirmation that I have the flight.
My flight is in two days.

7. september 2026
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Svar fra Thrive Travel

Dear customer, apologies for any delay in completing the communication to issue your ticket, we do hope you have a safe flight as it's all booked and confirmed now.

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