I downloaded this as per my solicitors instruction for moving home. The app itself is easy enough to use and self explanatory, however , it flagged me as a possible PEP due to my name being or variati... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer support was great. Drew was so patient and determined to get me through the process. The process seemed relatively straightforward but frustratingly didn't always upload my documents and... Vis mer
Selskapet har svart
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Vis mer
Selskapet har svart
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Kontaktopplysninger
Belle House Platform 1, SW1V 1JT, London, Storbritannia
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Enestående
7k anmeldelser
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very Good customer support
Very Good customer support
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
I rang because I was completely…
I rang because I was completely confused as to what I was doing, I spoke to a lovely lady called Tabeen, she listened to me and then explained things very clear and simply. I was panicking and she completely put me at ease, I will sleep a lot better tonight, unlike last night. 🙏 Thanks Tabeen.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you so much for your kind words about your experience with Tabeen. I’m glad to hear she was able to put you at ease and help clarify things for you.
Kind Regards,
Thirdfort
Great customer care
I was using the app yesterday for ID checks etc and had some questions so I called customer support and spoke to Jess who was very helpful, patient and professional. Having been guided by Jess the application was completed in a very short time.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you so much for your fantastic feedback. We're glad to hear Jess was able to help you complete your application quickly - we will pass this back to Jess. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Was helped enormously by an…
Was helped enormously by an unbelievable chap, who was so patient & made it so easy after I had spent days trying to make it work. Could not recommend him strong enough. Thankk you.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent - we will be sure to share this with our support team. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very efficient and easy to use service
Very efficient and easy to use service. Big thank you for keeping us away from big hassles.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Think that the need to do verification…
Think that the need to do verification was a complete waste of time. The solicitors that we are dealing with have had identification confirmation previously. Having said that, the person we dealt with (Emmanuel) was very helpful.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback - i'm sorry for any frustration caused. I'm glad our agent Emmanuel was able to assist you in getting everything sorted.
Kind Regards,
Thirdfort
Inexperienced with phone technology
Not being very experienced with phone technology, I was struggling with the App but Emmanuel took me through it step by step, and made it easy for me to then complete all my tasks including uploading of documents.
I wish all support IT people would understand that not everyone understands IT on a similar level and all companies would benefit from having a kind and helpful member of staff like Emmanuel.
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback for us. I'm delighted to read how helpful our agent Emmanuel was! All the best with the rest of your transaction.
Kind regards,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very simple and helpful to use
Very simple and helpful to use. Would recommend
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback!
Kind Regards,
Thirdfort
Very helpful and polite
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Really easy to get ID check done
Really easy to get ID check done. I really can't fault the process. Wish more firms would use this company and their app.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback, it is really appreciated!
Best,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
App design leaves a lot to be fixed
App design leaves a lot to be fixed. Support email sent giving details.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback, this is really appreciated. Your email will be picked up by a member of our team and the feedback will be shared more widely.
Kind regards,
Thirdfort
Sadly some people don't have some form…
Sadly some people don't have some form of photo ID like driving licence or passport which makes things harder for people to complete.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback. If you do not have the required photo ID to use Thirdfort, we would recommend talking to the organisation that set up your check as they should have an alternative method available for you to verify your identity.
If our team can do anything to help, please get in touch via help@thirdfort.com.
Kind Regards,
Thirdfort
Professional and straight forward
Professional and straight forward, Clear forward advuse
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback, it is really appreciated.
Best,
Thirdfort
Simple to use
It was relatively simple to use each step carefully explained- a well crafted app.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback!
Best,
Thirdfort
Super easy and straightforward.
Super easy and straightforward. I wasn't expecting it to be so quick!
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your fantastic feedback!
Kind Regards,
Thirdfort
It does work
A bit difficult to understand at first but got the hang of it with patience. When i called for assistance they were helpful. When completed it was good to know that they confirmed paperwork had gone through.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback. I'm sorry to hear of your difficulty initially, i'm glad our team were able to assist you and get everything completed. All the best with the rest of the transaction!
Kind Regards,
Thirdfort
Quick and very easy to navigate through!
So quick and easy to navigate through, extremely happy with that! *****
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your fantastic feedback - we're delighted to read you had such a positive experience!
Kind Regards,
Thirdfort
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