I downloaded this as per my solicitors instruction for moving home. The app itself is easy enough to use and self explanatory, however , it flagged me as a possible PEP due to my name being or variati... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer support was great. Drew was so patient and determined to get me through the process. The process seemed relatively straightforward but frustratingly didn't always upload my documents and... Vis mer
Selskapet har svart
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Vis mer
Selskapet har svart
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Kontaktopplysninger
Belle House Platform 1, SW1V 1JT, London, Storbritannia
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Enestående
7k anmeldelser
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thirdfort
Found the app really easy to use was really straight forward
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback - it's great to read you found the app easy to use.
Kind Regards,
Thirdfort
This was so easy to use and not at all complicated
This was so easy to use and not at all complicated. Only took a very short time to use.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Does it have to be a phone app?…
It’s not possible to upload documents with lots of pages as it is only an app, no website. Uploading 1 page documents and passports is straightforward.
Also, the first time I tried to ring to explain the problem ( it was a tenancy agreement, no one answered. The 2 nd time I rang, the phone was answered promptly.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback, it is really important to us. After you take the first image of your document, there is an option to add more pages. Apologies for this being unclear. I'm glad our team were able to assist.
Kind Regards,
Thirdfort
Emmanuel was helpful, happy and proactive
Emmanuel was efficient, helpful and knowledgable about my questions and instructed me accordingly so the task was completed. Just the service I needed to ensure the smooth running of my mortgage application. Thanks 🙂🙏🏽
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Emmanuel was very helpful and…
Emmanuel was very helpful and courteous, talked me through the issue whilst he was on the phone and called back to check i had completed the process. 10/10, great experience.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback for us - i'm delighted to read how helpful our agent Emmanuel was.
Best,
Thirdfort
Really quick and easy to use!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
I spoke to Joseph at Customer Support
I spoke to Joseph at Customer Support. He was very professional and helpful, and resolved my query very quickly.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Joe - we really appreciate it.
Kind Regards,
Thirdfort
It was ok
It was ok , but not great , some instructions not that clear
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear this - if you would like any help, or to share any more detail, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Dealt with my query in a timely and…
Dealt with my query in a timely and efficient manner
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your kind feedback. We really appreciate it!
Kind Regards,
Thirdfort
Emmanuel was extremely helpful and…
Emmanuel was extremely helpful and ensured the process was as easy as possible. Thank you Emmanuel
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Emmanuel, we will be sure to share this with him and the wider support team.
Best,
Thirdfort
Quick and easy to use
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Easy to use and go through.
Personally from all the online forms and apps I had to use over the last 4 months this one had to be the easiest and quickest one I had used.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Very easy to use and didn't take long…
Very easy to use and didn't take long at all.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Customer service
I spoke with Robert who was very helpful with my enquiry.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your kind words on our agent Robert - we will be sure to share this with him.
Kind Regards,
Thirdfort
Got quick effective advice when I had…
Got quick effective advice when I had an issue from the help desk
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback - i'm glad our support team were able to assist!
Best,
Thirdfort
Query dealt with efficiently
I spoke with Zoe who was very quick and cheerful whilst helping me
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback. We're glad to hear your query was handled efficiently and that you had a positive experience with Zoey. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
Amazing customer service
Had a issue with filling the form out and Jess sorted this in seconds
Amazing 🤩 no more headaches over the purchase
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback and mention of our agent Jess, we really appreciate it!
Best,
Thirdfort
I spoke to Jess who was able to walk me…
I spoke to Jess who was able to walk me through a part of the process, she was super helpful very knowledgeable and able to resolve my issues competently and I a very timely manner, a real credit to the company
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent Jess, we really appreciate it.
Best,
Thirdfort
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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