I downloaded this as per my solicitors instruction for moving home. The app itself is easy enough to use and self explanatory, however , it flagged me as a possible PEP due to my name being or variati... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The customer support was great. Drew was so patient and determined to get me through the process. The process seemed relatively straightforward but frustratingly didn't always upload my documents and... Vis mer
Selskapet har svart
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Vis mer
Selskapet har svart
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Kontaktopplysninger
Belle House Platform 1, SW1V 1JT, London, Storbritannia
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Enestående
7k anmeldelser
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic experience
Tabeen was very helpful in resolving my issue in a quick and professional manner. There was no long holding on the phone and Tabeen dealt with me in a friendly manner. Thank you very much!
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen - we are glad to read how helpful they were in getting everything sorted for you.
Best,
Thirdfort
Really helpful and great service
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Svar fra Thirdfort
Hi,
Thanks for your fantastic feedback and 5* review!
Kind Regards,
Thirdfort
Prompt answer to my call
Prompt answer to my call. Zoey was very polite helpful, offered to call back to make sure all was ok. Reassuring that Thirdfort is a secure platform.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thanks for sharing your feedback. It's great that you felt reassured about Thirdfort’s security and appreciated Zoey’s support. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
The customer support I spoke with
The customer support I spoke with, was very helpful,
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your kind feedback. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very friendly and helpful service
Very friendly and helpful service. Thank you
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very good and quite easy to use.
Very good and quite easy to use.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick help
My call was answered quickly and dealt with well. So important when you are under pressure.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very helpful experience
I needed information regarding required documentation and I spoke to Tabeen .
Although I was at work, she was extremely patient and allowed me time to find somewhere quiet to talk.
Tabeen is extremely knowledgeable and talked me through what I needed to do.
Very helpful, a great asset.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen. We are so glad to hear how helpful she was. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Found the app easy to navigate and use
Found the app easy to navigate and use, that's if I have completed the tasks right for my Solicitor.
I'm not very savvy with tech so we will see how it goes.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're glad to read you found the app easy to use.
Best,
Thirdfort
Very easy to use
Very easy to use, the app takes you through document verification step by step.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback - we're so glad you found the app easy to use.
Many Thanks,
Thirdfort
The hugely helpful Emmanuel
I have telephoned 3times in past few days with combined waiting time of around 60 minutes!
I have now been rescued by one of your operators , Emmanuel, who has been fantastic
So my excellent rating is down only to him, not any other part of Thirdport services
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback - i'm very sorry to hear about your wait time. We are working hard to boost our efficiencies so we will take this away. I'm delighted to read our agent Emmanuel was able to help you get everything sorted. If you have any other feedback you would like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Svar fra Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Beth from customer service really…
Beth from customer service really helped us with any problems we had very understanding
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback. I'm glad our support agent was able to help you.
Kind Regards,
Thirdfort
Emmanuel was very helpful...thank you
Emmanuel was very helpful...thank you
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Emmanuel, we really appreciate it!
Best,
Thirdfort
Straightforward and stress-free process
I liked the speed of the process and straightforward sign posting. One can navigate the whole process easily in a few minutes.
I only had one hitch when the iPhone took a couple of attempts to recognise the chip on my passport.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm glad to read you found the app straightforward overall. The chip read can sometimes take more than one attempt if the connection is broken - we're glad you were able to get this sorted in the end.
Best Wishes,
Thirdfort
Quick and competent
Thanks to Emmanuel for helping to sort my issue quickly, he kindly called me back after I was disconnected.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for taking the time to leave your comment on our agent Emmanuel, we are delighted to read how helpful he was.
Best,
Thirdfort
Tabeen was outstanding
Tabeen was totally first class in guiding me through the registration process. Kind, patient and polite from start to finish. There is no way I could have been successful without her. Promote her and bonus if I had my way!
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your extremely kind feedback for our agent Tabeen - it is really appreciated!
Best,
Thirdfort
Good
Good, but had a bit technical issues, but was sorted by advisor very quickly
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Thirdfort
Hi,
Thank you for your feedback. I'm very sorry to read you had some technical issues, but delighted to know our support agent was able to resolve everything for you.
Best,
Thirdfort
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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